Le client n'a pas laissé de commentaire.
Lee S.
Customer Reviews for Armour Self Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
The young lady at the counter helped direct my husband to back up the trailer and unhook it. She was very pleasant and friendly. Keep up the good work at this location as well. Merci.
Gale K.No thank yoy
Christian M.Not sure you can improve…..Nicole was polite and a big help.
RON W.I initially picked this location because it was close. For some reason my order was changed to another location 100 miles away. a phone call fixed it. BTW, the lady I was talking to told me there are three different sizes of auto transport trailers. I'm pretty sure U-haul only has one size ;-)
Larry L.GREAT SERVICE
Patricia M.Very friendly efficient customer service rep
Steve M.Dropping the uhaul off I thought I was prepared, but it took longer than expected. The place was completely gated up. I thought it was locked! And I didn't know where to park it otherwise because it stated no blocking any pathways. I drove past numerous times, unsure of how to get in. Until finally I googled it and realize the gate wasn't closed, just shut all the way. So I had to get out of the vehicle and slide the gate open so I could get the uhaul in. Didn't expect that. But after that, it was extremely easy.
Tyler HELGELAND H.Everything was up to standard!
Faye V.Merci
Tina G.Flawless. Thank you very much.
DENNIS S.I had issues with no spare coming with the 8X5 open trailer as I was going long distance (2800km). They went out of their way to accommodate me by supplying a spare. Much to my dismay, I had a flat tire on the way that went unnoticed until damage had been done. They were very understanding and non-judgmental. I had to pay for the destroyed spare as I had declined the insurance. I am impressed with the service that Michelle provided me, the Uhaul mechanic, and the property owner for their professionalism and ability to make a customer happy. Rare to see these days. Kudos to the team at the Fort Saskatchewan Uhaul depot.
Victor G.Don't call the day before and change their pick up location. If I ever win a lot of money I'm going to start my own moving truck company so nobody will ever use uhaul again.
CHRISTPHER W.Very nice staff.
Mark L.Been here a few times over the years and always friendly and helpful
Tim S.Everything was great, no suggestions for improvement.
Brent R.Pick up was easy and hassle free
Amanda M.Please note that during the winter snow accumulated on the south doors of our unit (#210) & ice developed resulting in us not being able to access our items on that side. Better snow removal at base of south side doors is highly recommended.
MICHAEL N. | Expérience généraleFriendly and helpful staff. Would rent here again for sure.
Jason L.Counter clerk, she was fast and helpful
Balamurugan G.Great customer service! Had a mix up while getting organized to pick up uhaul but we're super understanding and had no issues moving my uhaul dates around for me!
Tyson R.Take the trailers to a car wash every once and awhile.
Trevor H.Thanks except for the very weird hitch it was a good experience. I will do it again.
WINSTON C.Plz make sure the cabs are clean pls that's dangerous for other people with all that glass , plz make sure the cabs are clean before people pick them up , but the guy was very very great to deal with. He didn't know there was all that glass in there until we showed him .
PAT B.Mobile pick up was SUPER complicated. It should be explained before you get there do you have contacts ready to verify
Lee E.The inside cup holders, seat and dash were dirty. Maintenance of the vehicle was good.
Bretton B.10/10
Tamara W.Drop off did not have a 24 hour option. Otherwise drop off location was fine.
Craig Robert H.The loading ramp was broken had to go buy tools to get it to close. Took over an hr and half to figure it out and put it back together its been reported to the location I rented from but the weld on the ramp swing arm is broken still. Other than that the truck was fine just didn't like having to run and buy tools to fix a problem that is a uhaul problem no a customer problem
Kevin O.The staff who helped me out was kind and efficient. The car was well maintained enough to navigate through the snowy roads. I forgot to do the online checkout upon returning it after hour but they took care of it without a problem. Would love to use their service again in the future!
Gyeong-Ae J.Need to fix your system and or the internet the Fort Saskatchewan Ab Canada location was having trouble with the system. Other then that it was a pleasant experience.
John N.The customer service at the location I picked up and dropped off the rental truck was excellent, friendly and very informative. Couldn't ask for a more friendly person at the fyy try not desk!
Georgina R.No complaints at all!!! Simple process!! Thank you!
Darren H.All good 😊
Perry B.Uhaul is the most unorganized company I have ever dealt with.
Brett S.It was fine. Customer service wasn't the best.
Candace D.Nicole was pleasant to deal with. Very helpful good job.
John F.Give me a U-Haul with a full tank of fuel. Give me a refund for the extra fuel I accidently filled it up with.
Christopher H.Nothing, service was excellent.
Derek W.All of my stuff got stolen from my vehicle and vandalized
timmothy Y. | Expérience généraleGreat affordable storage! Will utilize again as needed!
CHISTOPHER B. | Expérience généraleVery knowledgeable,helpful, courteous.
Connie C.Excellent service from Nichole
Billie B.Perhaps as a suggestion u hauls could share trucks like other places do in the interest of customer service. Nicole did her best and it worked out in the end however, moving is stressful enough without the stress of wondering if you will have a truck or not. Thank you for assisting with our move
Paul S.No aspects require attention.
Ricky B.I can't tell you who great (Lisa) lady at the Front counter was in helping two girls hook upDesk was..
Karen N.Merci
Balamurugan G.Nicole is very efficient and friendly, she is a pleasure to do business with
LINDA D.Charge less
James P.Everything was great!
Murray R.Its the only location in fort Saskatchewan. It was a little confusing at first but once I figured the process out it wasn't that bad.
JASONMICHAEL P.Quit lying to customers and everything would be better
RYAN R.Awesome rental possibility ... would for sure come back :)
Michael V.The agent was very thorough to ensure that the trailer was secured properly. Peace of mind. Thank you
Thomas O.good service
Dan B.Very personable staff.
Tina H.The truck was quite dirty, so a wash would have helped. Pick-up was easy and straight forward.
Alicia F.Actually have trucks available for rental when booked 2 weeks in advance and show up and you have nothing booked. Horrible business.
Jake P.Friendly, efficient lady at reception. In-and-out was easy, fast.
Wayne J.already made a second booking for August! oh yah, trucks needs wind shield wiper fluid....
Todd C.Staff was knowledgeable, friendly and accommodating. I would refer others and use this business again.
Rafe B. | Expérience généraleGreat service! Good experience:)
Linda D. | Expérience généraleWe are very happy with the service we were provided; we always felt our trailer was stored securely. Any questions we had were answered quickly and accurately by the staff. We removed our trailer from the storage facility because we purchased a lake lot where we can leave our trailer year round, but should we ever need storage in the future we will definitely return to Armour Self Storage. Thank you for your services
JESSICA C. | Expérience généraleThank you Nicole for your friendly and professional service. Thank you Ken for your help. Sincerely Julia.
STEVEN B. | Expérience généraleEasy access, prompt snow removal, reasonable. Will definitely recommend to others.
RON L. | Expérience généraleGreat staff and very helpful. Thanks for helping change my reservation request Nicole it was much appreciated
Dolly H. | Expérience généraleClean and easy, only issue is that concrete lip at base of door, could use a edge piece so dollies roll a bit smoother, that's it.
Tim P. | RéservationSafe and secure!
Privacy R. | Premières impressionsClean unit - well maintained and monitored
Privacy R. | Premières impressions