Very friendly
Stephen S
Customer Reviews for Armour Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher
Very pleasant
Roland AI have the best service in this location.Than you Nicole for excellent service. Nicole has good knowledge and experience, very friendly. Keep smiling Nicole way to go. Thank for all the service
Helen KAlways kind and friendly whenever I went into the store front.
WANETTE S | Expérience généraleThanks nicole
Kevin AThe trailer needs to have a tongue jack. Without a jack it would be impossible to unhook a loaded trailer if you needed to for any reason.
Raymond BThe young lady I dealt with in Fort Saskatchewan was very pleasant, knowledgeable and professional. Her guidance as to what I needed was excellent. I had a great experience Ty, Heather McDonald
EDITH SThe best service we have. Nicole is very knowledge and we are appreciate for all her work. Merci
Helen KNot much, friendly informative staff, well designed equipment, reasonable prices thank you
James MMaintain your level of service
Joseph VDon’t know. All good
Murray CDidnt speak to anyone, but the fence was unlocked so I could drop off after hours. Merci.
Lyndsay BEverything was satisfactory!
Blair DAble to drop off trailer after hours. Using the app it was seamless.
Daren EExcellent customer service.
Patricia TJust be patient when costumer is overwhelmed and exhausted from moving. I couldn't remember my current home basement rental address with me at time of rental. I don't ever use it for my postal mail and only knew part of the address. I just felt that the receptionist seemed a bit impatient with the rental process. I was extremely exhausted from my move and felt a little embarrassed in front of a friend who was with me. I would have appreciated a little more understanding and kindness towards that situation. Just to keep that people have alot going on a little kindness and patience can be greatly appreciated.
Linda MGood stuff here
SIMON ZGood deal.
Chris TIt was great. The girl at the counter was amazing. Very friendly and knowledgeable. I definately would and will recommend to anyone who needs to move.
MARCELLA DNothing lol
BARBARA DI did a late drop off so can’t really rate
Faith BMerci.
Raymond CWe were charged for 10km overage but were not compensated for the additional fuel in the vehicle (pickup at 3/4 tank, dropoff at 7/8 tank), this soured our experience. Additionally the condition of the tires was not appropriate for winter, there was slippage at frequent times during both in-town and highway travel.
Donald VAwesome service thank you
CLARENCE PSuper customer service. Pleasant and overall very helpful.
DENNIS WMad about them taking all my money for deposit and I didn't have anything for gas therefore being charged 59$ extra for gas.
Joleen CThe staff are fantastic!!! Rented a uhaul twice this week and both employees were very pleasant to deal with. Great service. Thanks again
Stephen SOutstanding Customer service.
Patricia TThe heater fan only works on the high setting
Michael PVehicle was fine.... customer service .... what customer service they didn't give me the time if day until i started bitching.. a customer shouldn't have to get to that point before you pretend to give half a damn.... won't use again
Alexander PSo glad I don’t need to own a truck thanks to UHaul!
Dennis MLubricate jack foot 😁
Todd Da pleasure to deal with Nicole at your Fort Saskatchewan location
Ben JEasy to find and well organized
Larry DDon't change, your doing great
Daniel JEasy pick up and super easy after hours return. No issues
Mark JThe gentlemen working for U-Haul was great!!
Larisa DNicole was excellent to deal with, very organized and helpful.
Darrell Msecond time renting the cargo van. Was well pleased with the equipment. The staff were very friendly and helpful.
Roy ANichole at Armour storage is amazing, she has been renting out and has helped me out for the past 9 years. She has shown me how to rent uhaul and even helped out to rent the correct size storages units. Thank you for the awesome services.
Karel PThis was by far the best rental experience I have ever had, everything went smoothly, no trouble whatsoever. Nicole was knowledgeable, efficient, and patient with my too many inane questions about times, rates etc.
Bradley NCustomer service was great and very professional
Danielle RThe woman who processed our rental was fantastic and made sure we had the trailer hooked up properly. She gave us good advice and was friendly to deal with. There is also a large area to pick up the trailer so it was not intimidating for a first timer.
JAMES JFix the on hold call back after hours prompt to have an agent call back to my phone by pressing 1. It does not work!
DOUGLAS MThe Fort Sask Rep was great very knowledgeable and extremely helpful. Kudo's to the Staff in Fort Saskatchewan.
Raymond JWell I drove a whole 6 kms and should of only been charged 4,74 instead of almost 8 dollars
Jessie DNicole was very helpful . Yea Nicole.
Bertram Cit said the uhaul truck was to be returned Wednesday, which it was. I was still charged a 60 dollar late fee. Maybe i'm overlooking something. In addition the lady at the Cranbrook location was rude.
Andrew MCruise control would be nice but overall the vehicle preformed very well.
BOB BInstall better computers for the staff.
Victor RMerci encore.
Pacifique NUHaul switched the vehicle I had reserved a week in advance, apparently informing me via voicemail. I didn't get that message, and when I showed up for my vehicle, the one I reserved was not there and was not available. Not OK. The vehicle that I did get, a cargo van, had dirty windows and mirrors, to the point of being unsafe. I had to stop on the highway and clean them myself. Otherwise, the vehicle performed well and I got my job done. I might look for another rental company next time.
Graham SThe person at the shop was extremely friendly and helpful.
Justin MThe storage unit met our needs for the time frame we required extra room for storing household items. There were no problems with the rental process or the unit itself. Staff were very helpful.
marcel a | Expérience généraleWe moved residences so we now have a garage so no longer required a storage bay but if we ever do again we will deal with you people because you were great!! Thank-You
Sandy B | Expérience généraleOur second time using storage and highly recommend. Also have rented their moving trucks which was easy and super convenient.
JANET P | Expérience généraleFriendly staff and accommodating. I had no issues with security, I would recommend this storage facility.
PERRY B | Expérience généralethanks for helping us so that we could get Johns trailer removed. Appreciate it !
JOHN C | Expérience généraleI've been with Ken and his team for over 10 years. I never had any issues or worries with my property at hi location. Thanks guys!!
JAYSON J | Expérience généraleThe staff are awesome and good people .I would recommend this company and facility to anyone. Nicole is great to deal with and has a great personality and well as great customer service.The owner is a very nice man and is willing to help with anything if you need assistance. I would definately rent a storage unit again if needed so. Thanks sheryl taylor
sheryl T | Expérience généraleCustomer service is great here She is always helpful, explains everything and always has a smile
JACQUELINE M | Expérience généraleI have used this storage facility many times and for many reasons will continue to go back, it is clean organized and maintained, but most of all because Nicole is so awesome to deal with.
Trevor W | Expérience généraleMy overall experience was great. The staff was kind and very helpful. The prices where very affordable. I give this business 5 ⭐️ stars.
RHONDA J | Expérience généraleBeen with them 4 years and it was great I go there all hours of the day and night never any issues will always return to armour storage
JASON M | Expérience généralePlease note that during the winter snow accumulated on the south doors of our unit (#210) & ice developed resulting in us not being able to access our items on that side. Better snow removal at base of south side doors is highly recommended.
MICHAEL N | Expérience généraleAll of my stuff got stolen from my vehicle and vandalized
timmothy Y | Expérience généraleGreat affordable storage! Will utilize again as needed!
CHISTOPHER B | Expérience généraleStaff was knowledgeable, friendly and accommodating. I would refer others and use this business again.
Rafe B | Expérience généraleGreat service! Good experience:)
Linda D | Expérience généraleWe are very happy with the service we were provided; we always felt our trailer was stored securely. Any questions we had were answered quickly and accurately by the staff. We removed our trailer from the storage facility because we purchased a lake lot where we can leave our trailer year round, but should we ever need storage in the future we will definitely return to Armour Self Storage. Thank you for your services
JESSICA C | Expérience généraleThank you Nicole for your friendly and professional service. Thank you Ken for your help. Sincerely Julia.
STEVEN B | Expérience généraleEasy access, prompt snow removal, reasonable. Will definitely recommend to others.
RON L | Expérience généraleGreat staff and very helpful. Thanks for helping change my reservation request Nicole it was much appreciated
Dolly H | Expérience généraleClean and easy, only issue is that concrete lip at base of door, could use a edge piece so dollies roll a bit smoother, that's it.
Tim P | RéservationSafe and secure!
Privacy R | Premières impressionsClean unit - well maintained and monitored
Privacy R | Premières impressions