Le client n'a pas laissé de commentaire.
Tony E.
Customer Reviews for Arts Rental
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Location was great. Online app should be less shitty and work correctly.
TUCKER B.No concerns! Friendly help to get the process completed & the trailer worked out great.
Bruce B.Get more equipment to a top notch dealer so it is less stressful to the customer
Duane L.There is no drop off box for the key, when they are not open. Also, when dropping off the key, they guy was on the phone and acted like he was being troubled. It was not a business call. He was unfriendly and rude. I had rented a van for a few hours from there before and had no problems. This time, when my boyfriend dropped off the key, he was very rude, unfriendly and unprofessional. I hate to say it, but I guess it depends on who you are, on how they treat you.
Nancy M.Rien
Kent S.Cheaper on prices.
Rodolfo R.Check tires for wear and sweep trailer
Tom F.Nothing.all was gd
MIKE H.contract stated pickup in Apple Valley MN. Got a phone call day before pickup that I had to drive 1 3/4 hrs to New Ulm to pick it up. Arts was a dirty and disgusting place, the guy tending the place didn't even check the lights or tires after hooking me up. 4 hrs round trip and loss of 4 hrs income from my work due to H-Hauls screwup. I will never use U-Haul again!!
James H.Uhaul called me 2 days before my pick up date to tell me I had to drive 2 hours to pick up my truck.
Erica D.Thank you Art's for your nice vehicle and ease of renting.
Jessica R.Service was great. Easy to rent. I'd rent again in the future.
Julienne A.Only uhaul in town.
Joan R.UHaul was unwilling to have a trailer at the store in my hometown. So, I had to drive 1 1/2 hours to pick up the trailer and had to take an additional 1/2 day vacation
GARY B.Don't like being charged 10 bucks to clean a empty truck. Would have loved to know i was gonna get charged that
Anthony R.In and out quick, friendly service.
MARVIN A.Again, had the same problem claiming that I did not have any orders on my account (from my end). I did drop off after hours, so there was no one there to help.
Karina K.The location itself had great service. Uhaul overall made us drive 45 minutes to pick up a truck and return to the same location. We had to pay for gas to get the truck from this distant location.
MARY S.It was so easy to pick up and drop off and the price was excellent.
CHRISTOPHER R.Well where do I start. No truck when I showed up at my time. Had to wait 2 hours for a truck. Was told I was getting a 20ft truck. Got a 15ft truck instead. Not art's fault. People at office can't schedule right. Would prob go with a different company next time.
Zachary O.I thougt Will was great to work with very quick and did a great job
Robert S.The truck I used definitely needs new wipers and maybe some engine maintenance of some sort. But I got from A to B safely! The gentleman who helped me was very friendly, helpful and patient.
Rosa C.I was incorrectly charged for an additional 38 miles. Out was cold and late so just paid the fee. I was not happy about that after a long day of moving.
Alan C.Accommodating. Excellent experience. Well satisfied.
JERRYE R.Yes, very nice guy at the store/shop. Really friendly and helpful.
Amanda N.Both fenders were covered in sand and salt.
Gary F.Although I had to drive from mpls to new ulm to get the truck I needed, I was informed early enough to plan for it. Will, at Arts rental in New Ulm, came in early to allow us to get the truck and on the road without pause. Will...thankyou. The truck ran wonderfully. Great experience. Thankyou
John M.Pick up location was 1 1/2 hour drive from home, which was not exactly convenient and was communicated to us just 2 days before our cross country move. Tires on the trailer were completely bald and should not have been rented out in that condition. That said, when the tire did fail in the middle of Montana, it was only about 2 hours from initial call and both tires were replaced and we were on our way.
John S.Website said I could pick up the truck before store hours but the truth is that I could not, very frustrating start to the move in day.
Trevor P.It was convenient and they gave me an extra day but it was a hassle because they ended up charging me for it.
BARRY O.Was sitting down there for over a hour trying to get the app to work cause it wouldn't pick up my location. Was on hold with the company for 45 minutes!!; Then I couldn't return it in its original spot cause someone else parked to close for me to get the truck back where it belonged. One big mess! Would not recommend.
Kristen H.Trever was rude and made derogatory remarks to me and his fellow co-workers. He cursed me out and refused to assist me. He attempted to make me pay for my storage unit because he said “ My college did not qualify me for a free unit†he was racist, rude and overall unpleasant. He should be let go do to his lack of ability to treat customers as human beings.
Jasmine J.nice guy
clyde S.The guy who helped me was very friendly and got me set up with a good trailer pretty quick so I could be on my way. I would definitely use his services again. Merci.
jason S.I had a very good prosses of picking up and dropping off my Uhaul rental truck. The personal were very helpful and friendly and i would recommend renting from a uhaul dealer for everyone.
Lewis A.Very friendly, gave me best deal, super flexible and great customer service! Will use again and highly recommend, if needed.
John H.The person who helped me on Friday June 5th was excellent.
Paul P.Friendly helpful and fast I told him what I was moving and he fitted me with my exact needs
Renola D.He never checked the truck in my presence so I took pictures of the condition of the truck, gas gauge, and mileage. Just to verify what the condition and counts were with the truck.
TERRENCE G.Very helpful. Will definitely use services whenever we need a uhaul.
Jose G.Both Art and Will made this such a smooth experience. Thank you!!!
Robbin R.Nothing, Will was professional and answered any questions i had i highly recommend this uhaul location A++
nathan C.Quick and prompt service.
Kent S.Told him the driver side headlight flickers really bad and he said he'll make sure it's fixed. Very generous man
Bonnie M.Will was amazing to work with! He always has what I need, when I need it. I will keep going to him every time!
Keenan T.Pickup only by appointment at some dirty garage. Guy was nice but creepy . didn't know info. Couldn't help with uhaul.com. one word...gross.
Marlene B.Representative from U-Haul was extremely friendly and wanted to ensure that all went very well on the move. Made sure I knew that he appreciated my business!!
Kraig K.