Were personnel helpful? Are you kidding? THERE WERE NO PERSONNEL. All we found was a crowded place of U-Haul trucks. I had no idea where to leave the trailer. No one in sight to help during working hours. My wife and I were frustrated and drove back and forth in front of the place several times. No place to talk to someone. There was just a sign {Rentals Return". All crowded. Should I just leave the trailer on the street? Finally I found a patch of grass. Now on the U-Haul corporate your side. . ."Why do we need to spend 1/2 hour filling out the return on-line, taking several pictures? If you had a person available that would save the customer a lot of hassle. I not sure this system is going to work long term with in frequent customers. They will be tempted to leave the trailer and be done with it.
MARLIN M
Arts Rental
(U-Haul Neighborhood Dealer)
Services dans cet établissement :
One-Way and In-Town® Rentals in New Ulm, MN 56073
U-Haul compte la plus grande sélection de camions et remorques de location locaux et à sens unique dans votre région. U-Haul offre un processus de déménagement simple lorsque vous louez un camion ou une remorque, ce qui comprend : remorques fermées, remorques ouvertes, remorques pour voiture et remorques pour motocyclette. Combinez vos efforts de déménagement en louant un camion et une remorque à U-Haul dès aujourd’hui!
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Évaluations des clients
- 4,5 - Cote moyenne des clients
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Nothing needs improving. We have dropped off at this location several times. Friendly service every time.
KAREN SArts Rental went above and beyond great customer service! Resolved the computer glitch and everything went great after that.
Barbara WNot great instructions on where to drop off the vehicle. The staff was nice but not very present. The app drop off feature is very abrupt and doesn’t help you drop the keys off so you kind of have to guess what to do. Not the most helpful service.
Ryan AMaking sure equipment is working properly
Scot M