Customer Reviews for Ashu Variety Corporate
(Concessionnaire U-Haul dans le voisinage)

14 évaluations

5268 Memorial Dr NE Ste 4   Calgary, AB T2A2R1

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 10h pm
  • Sam - dim : 10h am à 9h pm

Services dans cet établissement :

Pour nous contacter

5268 Memorial Dr NE Ste 4
Calgary, AB T2A2R1

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 8h am à 10h pm
  • Sam - dim : 10h am à 9h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Stuart F. 
Évaluation :
5

GREAT EXPRIANCE

Ashenafi K. 
Évaluation :
5

great service

Ashenafi K. 
Évaluation :
1

Charge me 120$ for just 2 hours i am not satisfied at all.

. G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashenafi K. 
Évaluation :
4

Excellent service.

Mark B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashenafi K. 
Évaluation :
5

It's the best Deler I ever had he is the best and professional.

Ashenafi K. 
Évaluation :
1

The pick up location was a tiny little corner store. There was a substantial language barrier between the shopkeeper and I, so I was very confused by the pick up process as he was not very clear with what he was doing. He handed me his personal cellphone to speak to someone else who then checked us in, which I do not think was very professional or appropriate. Overall, pick up took much longer than previous times I have rented a U-haul truck and was confusing. The only upside was that the truck and dolly were ready to go and in good working order.

Heather S. 
Évaluation :
5

all is well

Selam H. 
Évaluation :
2

Totally incorrect billing and poor communication

Alexander X. 
Évaluation :
1

I had originally rented the van from a nearby location with 24 hour drop-off, however U-Haul re-assigned my rental to another location that was 14 kilometers away and did not have 24-hour drop-off. The staff at that U-Haul location were friendly and well-organized during the check-in process, but there was no U-Haul van in sight. We were then sent to a parking lot the next block over to retrieve the van from in front of another store. While I was completing the online condition report for the van and taking photos, a man came out from the store that the van was parked in front of and started yelling at us that it "wasn't our van" and that it was his van. I had the keys and showed him the key and told him that I rented it. He advised me that he was a representative of the U-Haul location and demanded to take my picture, which I refused. He took the picture anyways, and told me that it was his responsibility "to verify the renters". I had already provided my operators license at the first location. He then went and took a picture of my employee, whom was dropping me off. I was furious. I finished the check-out process and drove away. I asked the employees at the U-Haul location who the male was, and they told me that it was their landlord, and they had told him to erase the pictures. Three days later, we returned the van and completed the drop-off process. About an hour later, the employee from the U-Haul location called and told me to come back to the location and switch the digital odometer back to miles instead of kilometers (this is done simply by pushing a button on the dashboard, and I had switched it so that I could keep track of our mileage in kilometers as we were being billed in kilometers) otherwise I would be billed for 60 000 kilometers (???). I had to drive back to the location and show the employee how to switch the units back to miles. What a waste of my time. Overall, I'm frustrated but it is what it is.

Matthew L. 
Évaluation :
3

I was told the fuel was full it was just a bit less than full and I was given the wrong mileage by 18km. It was not as smooth transaction. I rented one last week and it was way easier and accurate.

Tanya A. 
Évaluation :
5

The gentleman in the shop was great, However Uhaul was not. Due to the Uhaul computer system I had to wait an hour to sign out the vehicle, I originally booked the truck without the 15 $insurance but it was then added on and I was told it was 0,99 $ a km when I booked but when collecting the vehicle it had risen to 1,56 $km. I will be sure to not use your services again.

Lydia M. 
Non les évaluations ont été soumises pour cet établissement.

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