much of the vehicle damage was not documentedJustin B.
Customer Reviews for Aspen Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Saint Cloud, MN 56301
(On Clearwater Road next to the Car Wash)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 9h am à 4h pm
- Sam - dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Great people at ASPEN STORAGE! The staff go above and beyond. They truly care about their relationships and are very knowledgeable! My wife and I highly recommend using them for any of their services. Thank you for your outstanding customer service!David C.
It was not very clear that it was even the drop off location. The instructions online don't make it very clear either.Erika P.
Le client n'a pas laissé de commentaire.VANESSA M.
Le client n'a pas laissé de commentaire.Justin S.
Le client n'a pas laissé de commentaire.William R.
Refund me what I am owed and also people need to get there information right. Still charged for something that wasnt my fault after I disputed it. Hopefully Heather will get this mess figured out as I only did what I was told.Jana A.
Le client n'a pas laissé de commentaire.Andrew L.
I don't know why I was instructed to drop off at this location when there was a UHaul within a mile of my drop off location. Plus there was no one at this location to help me and I had to get a stranger to help me. I preferred a place that was openedDarlene J.
Le client n'a pas laissé de commentaire.Slade S.
Easy to do business withsteve K.
Le client n'a pas laissé de commentaire.Shawn W.
Le client n'a pas laissé de commentaire.Wade M.
Le client n'a pas laissé de commentaire.Laura J.
They charged us extra money because both Uhaul and the manager at this location lied to us that dropping our truck off at 6 pm would be fine and then backed out saying they never said it. I know damn well the calls are recorded and you can go back and listen to TWO different Uhaul employees say 6 pm was fine. If I ever move again I will hand walk all my crap to the new house before I use Uhaul again.Bret T.
again very nice and very efficientFred S.
Le client n'a pas laissé de commentaire.Timothy W.
The manager of Aspen Storage went above and beyond. Welcomed us to the area, gave us info on other local businesses and attractions.Richard J.
I was charged for 2 days when I was told by location I could bring trailer back late sonce I picked up late. Unfortunately.... U-Haul charged for 2 days.Stephanie H.
the reservation process over then phone was clunky at best and didn't give me the impression i even had a reservationdale E.
Le client n'a pas laissé de commentaire.GERALD R.
ASPEN charged me 127,50 $ for an hour and a half just to pick up and drop of the u haul truck from the St Cloud, UHaul location, this is unacceptable!!! If ASPEN had told me this, which they did not, I would have never ASPEN pick up the uhaul and drop it off for me, I would have done that myself. ASPEN is a rip off!!!Suzanne G.
Excellent, professional and caring staff at Aspen Storage. Highly recommend them for any of their services they offer!Patrick M.
Le client n'a pas laissé de commentaire.Scott Z.
Le client n'a pas laissé de commentaire.Ashton N.
Le client n'a pas laissé de commentaire.Tommy V.
There should be a checklist in place before allowing a customer to use itBrandy K.
Le client n'a pas laissé de commentaire.Mark S.
Upon pick up the truck cab was littered with candy/snack wrappers and the main compartment had not previously been swept out. Better care of the truck prior to pick up would help.Kate B.
Le client n'a pas laissé de commentaire.Lynn S.
Le client n'a pas laissé de commentaire.Lisa M.
Le client n'a pas laissé de commentaire.Shiloh V.
Very pleased with the customer service. Brook was very polite and courteous.Paul R.
Le client n'a pas laissé de commentaire.Adrianna M.
Awesome people! Would highly Recommend this location! They are wonderful! Can't say enough about how much they care!Patrick M.
Smooth transaction, very friendly staff to work with! We'll definitely use them again!Julie H.
The people were awesomeSasha C.
Good customer service Thank you!!!Richard G.
Le client n'a pas laissé de commentaire.Paul Z.
Le client n'a pas laissé de commentaire.Cliff B.
Le client n'a pas laissé de commentaire.Timothy M.
Le client n'a pas laissé de commentaire.DENNIS R.
Great staff! Helpful, knowledgeable and friendly!Paul T.
The service was far and above what I have experienced at other UHaul sites. People were very friendly and service beyond belief. I have already recommended this site to my family and friends. Can't say enough good about my experience there!rodney S.
Le client n'a pas laissé de commentaire.Matthew C.
Le client n'a pas laissé de commentaire.Brittany R.
Le client n'a pas laissé de commentaire.BRIAN P.
I called this location prior to dropping off the trailer and no one answered. I arrived at the location around 7pm on Sunday and was not have any instruction on how to properly drop the trailer off.Brett K.
Le client n'a pas laissé de commentaire.Jodi B.
Door on trailer was extremely difficult to open , even rhough according to rental agent the trailer was just received from service center.Richard B.
Nothing. Everything was great. The staff were really friendly and helpful.JOSEPH M.
I think a trailer that size should have a trailer jack on the tongue of the trailer.alan N.
Le client n'a pas laissé de commentaire.JULIE L.
Le client n'a pas laissé de commentaire.DENNIS S.
Le client n'a pas laissé de commentaire.SAMANTHA B.
Le client n'a pas laissé de commentaire.Natasha M.
Le client n'a pas laissé de commentaire.JASON H.
Patrick and Riko were beyond helpful and professional. I had an issue with my lights and Patrick went above and beyond to help me get this resolved so I could leave with the trailer that night. Rio was very pleasant and knowledgeable and i would highly recommend this U-Haul to anyone. Merci.LISA S.
The associate who helped me, Rico, was very pleasant and very helpful to make sure I had what I needed. The process was easy and quick. The price was very reasonable.DONALD K.
Le client n'a pas laissé de commentaire.JOSEPH M.
Better available sizes on hand or accessible.LARRY S.
Le client n'a pas laissé de commentaire.john F.
Le client n'a pas laissé de commentaire.ELLEN N.
Le client n'a pas laissé de commentaire.Paul W.
Le client n'a pas laissé de commentaire.SARAH S.
Patrick told me that the lock he wanted to buy was originally 60 $but would sell it to me for 15 $to help us out because we waited for like 45 minutes. I didn't want the lock, he talked me into buying the lock for 10 $and said he was giving me a really good deal. When I got to the Uhaul in Brooklyn Park, they were on sale for less than 10 $and the normal prices was only 11,99 $. Can't stand liars. We were there over an hour, it just took a really long time and they weren't organized or together but they were really nice. Also, they didn't tell us that we needed to keep the contract with us on hand whilst driving it, which luckily we did. We also needed that contract for their 1 month FREE special. These are vital details that need to be shared.RHIANNA J.
Great service on both ends!LYDIA L.
Le client n'a pas laissé de commentaire.Renee H.
Le client n'a pas laissé de commentaire.KASSIE W.
Le client n'a pas laissé de commentaire.NICK MARY L.
The hours could be extended to accommodate more people's work schedules. 9am to 5pm is not good enough.Jared H.
Le client n'a pas laissé de commentaire.Brett S.
Le client n'a pas laissé de commentaire.JESSE G.
Le client n'a pas laissé de commentaire.KEVIN J.
Fast, friendly, professional, knowledgable !Richard P.
No improvements needed, everything was outstanding.GERALD A.
Good place to drop off, no luck renting!Frank H.
The staff was very friendly and helpful.TRACY B.
Le client n'a pas laissé de commentaire.BURT D.
Le client n'a pas laissé de commentaire.Nick L.
Le client n'a pas laissé de commentaire.Kathleen B.
Seemed confused about renting the equipment. His printer didn't work and could not print me a rental contract.MENTOR A.
I have zero complaints. I was in and out in 5 minutes, Patrick was very customer friendly.KRAIG C.
Patrick was very helpful, I would recommend Aspen storage to everyone!!CURT K.
Le client n'a pas laissé de commentaire.Jimmie H.
Le client n'a pas laissé de commentaire.DARLENE W.
Patrick was very friendly and helpful. Very pleasant experience.GERALD B.
It was closed when I dropped off. was a 24hour drop off location but closing at 4pm is very odd to me. there wa nothing that stated how we should drop off our trailer or paper work stating what to do, so we guessed, and left some paper work in the key drop box. Not well lit area or clean or inviting.dan L.
No military discount offered on a one-way rental.KYLE R.
Le client n'a pas laissé de commentaire.jayson K.
Le client n'a pas laissé de commentaire.Jon P.
Le client n'a pas laissé de commentaire.SCOTT C.