Customer Reviews for Athens Barn Center
(Concessionnaire U-Haul dans le voisinage)

665 évaluations

613 Congress Pkwy N   Athens, TN 37303

(423) 746-1220

Heures d'ouverture de l'établissement

  • Lun - ven : 10h am à 5h pm
  • Sam : 10h am à 1h pm
  • Dim : fermé

Services dans cet établissement :

Pour nous contacter

(423) 746-1220

613 Congress Pkwy N
Athens, TN 37303

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 10h am à 5h pm
  • Sam : 10h am à 1h pm
  • Dim : fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

I am and have been completely satisfied and happy with the services I've received from here. Great people with great attitudes and they always make it the easiest part of the moving transition. Thank you guys for all your help.

MISTY D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICHARD K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Luis M. 
Évaluation :
5

Everything was perfect nothing to improve on.

David E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DWIGHT J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul G. 
Évaluation :
5

Friendly environment very helpful well managed

CHARLES A. 
Évaluation :
5

Rented an appliance hand truck for some heavy articles. Was rented during a holiday. Tried returning it twice but they were closed. Returned item the following day and they adjusted the return date so I didn't have to pay for the times they were closed. Thank you for your professionalism.

TERRY E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

VOYD N. 
Évaluation :
5

Great service

Serv P. 
Évaluation :
5

Always reliable and excellent. Have used 7 times and never disappointed.

MARK C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JOHN C. 
Évaluation :
5

Kelsey was very helpful. And she printed the receipts for me

CURTIS ALAN S. 
Évaluation :
4

Helpful staff in disconnecting and parking the trailer.

SAMUEL S. 
Évaluation :
5

We have dropped 3 trucks off at this location over the past 4-5 weeks (26ft, 20ft & 15ft) and have yet to see anybody here. Most likely just the timing of our arrival vs. business operating hours.

Johannes N. 
Évaluation :
5

Excellent service as always

DAKOTA H. 
Évaluation :
4

They could have showed us a few things and we had to replace a fuse. Windshield wipers quit working.

WILLIAM G. 
Évaluation :
1

Never received promised call from u-haul rep.! DO NOT appreciate small charge for additional mileage when our reserved truck wasn't available..we had to drive to another u-haul center which delayed our plans but that's ok?! ( Huntsville, AL ). Add to this a " I only work here attitude " and we can't truthfully say it was a good experience!

Shane W. 
Évaluation :
5

Very professional and efficient

EDMUND M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LLOYD J. 
Évaluation :
5

Arranging this involved many steps and adjustments on my part and Kelsey did a fantastic job of assuring my best experience in truck type, amount of time needed and one way drop off location. The mid-size truck with the ramp was absolutely perfect!

JAMES M. 
Évaluation :
5

Kelsie and Steve are always professional friendly and patient. Look forward to our visit...

STEVEN A. 
Évaluation :
5

There was an error in the amount of gas in the truck and they quickly corrected it. Staff was extremely helpful and friendly!

JOSEPH B. 
Évaluation :
3

Make sure the interior is cleaned and doesn't smell. There was a pill in the cup holder and garbage under the seats. Uhaul in general is falling behind the buck when it comes to rentals. The location I rented from was fine, no issue there with service. Pretty straight forward, cut and dry. However, it wasn't anything special

ANDREW P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

JAMES H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Johannes N. 
Évaluation :
5

District manager was there. Very pleasant and listened to my suggestions. It would be nice if upon returning a U-Haul truck a few days early that there was a rental credit or a gift card to a local restaurant or something to say thank you because U-Haul can rent the truck out a few days earlier than expected and make some money.

LISA C. 
Évaluation :
4

open 7 days a week for more secure return of rented equipment

TRUETT B. 
Évaluation :
5

Nothimg

CAROLINE A. 
Évaluation :
5

Made reservation @6am picked up truck @ 10am when they opened. SERVICE Couldn't have been any better. Truck was great no issues. all around EXCELLENT.

MARK F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DUSTIN W. 
Évaluation :
5

Nothing. Excellent service.

NATALIE S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith A R. 
Évaluation :
4

Sanitize the cabin of the truck. Also, put ties in the back of truck to secure what is being transported, so contents don't slide. Checkin process and checkout process was very efficient! I liked how that could be done online. I also liked the updates U-Haul sent to my email and phone. Overall I was satisfied with my first time rental experience with U-Haul and will use again!

Karen G. 
Évaluation :
3

Again that was the first place I was supposed to pick up the equipment. Had to go to another Location.

Jesse G. 
Évaluation :
5

Outstanding experience! My “go-to” place for any Uhaul equipment!

RAYMOND L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOEL A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BARRY D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN A. 
Évaluation :
5

This was 2nd time using Uhaul and 1st time using this location. Very good customer service.

ADAM R. 
Évaluation :
5

Nothing. But need new people who are moving helpers. Ours supposedly were professional. They weren't, 1st they were an hour late. Then they were told to load a 6x12 trailer. Explained how I wanted it loaded. They ignored my wishes and didn't stay for the 2hours because of bugs in a storage shed. Worked 75 minutes made us pay them directly for 2 hours. Uhaul also charges us for the loaders. Called Moving Help 3 days phone times out and hangs up. Call me at 505 907 5671.

Ira B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth J. 
Évaluation :
5

for the price i paid you think you would wash your trucks and not rent one that looks like it had two months of dust on truck.

VAUGHN M. 
Évaluation :
5

Kelsie and Steve do a great job. Easy to work with and very thorough. A delight to work with...

STEVEN A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

KEITH M. 
Évaluation :
5

Overall…. Outstanding!! Great place to do business with!

RAYMOND L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARREN P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

COTY R. 
Évaluation :
5

Outstanding service!

RAYMOND L. 
Évaluation :
5

Great service

PATRICIA O. 
Évaluation :
5

Very Friendly customer service!

KEITH M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LORALIE B. 
Évaluation :
1

We rented a Uhaul on Friday the 27th and returned it and the keys that night before closing time to “Kelsey”. On following Tuesday we get a call from a man who asked if we still had the Uhaul. We informed him it was returned the same day. (Friday) No one could see it in the parking lot? Or ask anyone else in the office about it first before calling? Later that day we see a charge from “TCarroll” saying we didn't put the gas at 3/4 tank and was at the halfway mark when we had actually filled the tank to where it was suppose to be when we got it. When we called them to take care of the problem we were told “it is what it is” and “we should have taken pictures”! They would not take off the gas charge. Very poor business ethics!

Jason M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

William S. 
Évaluation :
2

Truck should have been out of service. Totally out of alignment an goes down the road at a 45° angle speedometer off and all outlets didn't work.

CLIFTON F. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Rick S. 
Évaluation :
4

I was charged for 3 days when I only had it for less than 24 hours for the truck and the trailer

Randall S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIFFANY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEVEN A. 
Évaluation :
5

closed when I got there, called the number on the business. Told me to leave the trailer and he would take care of the return. Merci

TERRY E. 
Évaluation :
5

Everyone was extremely helpful, I would give them 5* rating. Staff was very helpful, and friendly! I will use them again, IF I ever move...lol

DONNA B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

COTY R. 
Évaluation :
5

Just a little information on the common mistakes people make with big, unfamiliar equipment.

EDWARD S. 
Évaluation :
2

It was a business with in a business so U-Haul was not the top Priority.

THOMAS B. 
Évaluation :
5

Everything was good. Have used them several times.

TIMOTHY G. 
Évaluation :
5

Excellent service à la clientèle. Unit was ready, clean and swiftly moved through the sign in process.

SCOTT W. 
Évaluation :
5

Double check lights and tire pressure I trailer. Great, friendly staff...

STEVEN A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark J. 
Évaluation :
4

Keep better tabs on the condition of tires. Our truck apparently had an alignment problem. The outer couple inches of tread on both front tires was completely bald. This caused me some concern that I might have a blowout driving the fully loaded truck at highway speeds.

Kevin W. 
Évaluation :
5

Staff was very knowledgeable and friendly.

JOSEPH R. 
Évaluation :
5

Excellent customer service! Best location I've ever used

JOHN F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ROBERT W. 
Évaluation :
5

Awesome experience!

SIDNEY D. 
Évaluation :
5

Staff were friendly and helpful: very easy to work with. Will definitely use again!

HUGH S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WHITING D. 
Évaluation :
4

Make sure you don't come to this site 15 minutes before close. I had to sell the sales person on renting me a trailer. Once I convinced him that one of the trailers in the yard would work, he got me signed up in a few minutes.

KEVIN H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SCOTT W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DARRELL J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Crystal R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN W. 
Évaluation :
5

I have rented a 5'x9' utility trailer from the Athens Barn Center U-Haul three times now in the past month. The check-out/check-in process has always been fast and efficient, the equipment worked flawlessly, and the people are friendly.

MICHAEL T. 
Évaluation :
5

Friendly staff. Good experience. Will rent there again.

JEREMY F. 
Évaluation :
5

Nothing location was just great.

DAVID W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Travis O. 
Évaluation :
5

Fast and very easy dealing with them in and out

SPENCER H. 
Évaluation :
4

Did not drop off in Athens. Dropped off in Santa Rosa Beach Florida as requested.

Sean H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GREGORY C. 
Évaluation :
5

Always excellent. Kelsey and the staff do a superb job, every time.

MARK C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashleigh C. 
Évaluation :
5

Excellent as usual

JOSEPH K. 
Évaluation :
5

They are always so nice there and easy to work with i actually drive further to their location just to work with them there is one in sweetwater closer to me but I don't do anything with him cause he's mean his prices are three times higher than any other uhaul and he won't rent to ya on weekends so I go to the athens barn center they are a pleasure thx for everything

JONATHAN R. 
Évaluation :
5

Employee was kind and helpful and when I ran into problems with our move she helped me extend my rental with no problems.

JEREMY F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RODNEY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RANDALL C. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

Retour
Haut de la page