The employees at the hardware store where we picked up our U-Haul we're wonderful.KRISTAMARIE M.
Customer Reviews for Aubuchon Hardware #120
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Plattsburgh, NY 12901
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 4h pm
- Sam : 8h am à 1h pm
- Dim : 9h am à 1h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.susan B.
Everyone was very helpful. Excellent store and pleasant employeesDONNALEE E.
Le client n'a pas laissé de commentaire.SYBIL L.
Le client n'a pas laissé de commentaire.Megan T.
Le client n'a pas laissé de commentaire.kate L.
The quote milage was $.69/ mile and I was charged $.99. I would make sure online milage matches that within the store. Additionally, when I picked the truck up I was told to just being it back with the same level of gas and that the truck inspection link would be texted to me. It wasn't, instead it was emailed and I didn't notice until my rental was nearly over. I wasn't advised that the paperwork said 5/16 while the truck only had a quarter of a tank. An error that wasn't discover until I returned the truck. I was told that the initial employee was wrong and if I didn't fill it up to the amount on the paperwork I would be charged. It was a difference of 20 $in gas but the additional time and stress after a long hectic day of moving coupled with misinformation on how the link for the truck inspection was sent will make me hesitate in using uhaul in the future. I will just pay movers for my next move it seems like better money spent.Catherine F.
Le client n'a pas laissé de commentaire.Albert B.
Le client n'a pas laissé de commentaire.DARLENEMARIE S.
Le client n'a pas laissé de commentaire.Ariel F.
seating was very dirty with potato chips everywhere and stick seats. I had to clean it out.David E.
The place was fine, but the system was an absolute nightmare. I had to redo the check in multiple times and the system couldn't find my location or let me put it in manually. Then I was trying to do the online pick up but I couldn't do it and it had me put in the information three times. I tried calling customer service at 830 AM and was told it would be a few minutes, but was in hold for Alamo half an hour. Finally we went inside when the store opened and tried to get the uhaul but we're told it wasn't under my name as I had originally done it THREE time. It had changed to my boyfriend name even though he was only the driver. Finally we found the reservation but then the lady was unsure if she even had the truck (this was NOT the store I originally placed the order under - uhaul had moved me from the store I had put it in) which we had tell her she did as we parked next to it. Then we finally get the truck (after IT issues which is no way the lady's fault but uhaul should work on getting a better system) we go to look at the truck and inspect. We open the the back and there was no dolly. I sent my boyfriend back in the get it and he told me he got the better of the two damaged ones. We finally got to leave but my original pick up time was at 8 and left the store at 930-10. I would NOT suggest uhaul to anyone as this was an absolute nightmare of an experience and over the top expensive. I did not want nor need something this big, but you had no other options and customer service never answered the phones when I would callBradley V.
Everything was great. Staff at aubuchon were great and staff at the 800 number were very helpfulDEBRAE P.
Le client n'a pas laissé de commentaire.Amanda M.
Le client n'a pas laissé de commentaire.William T.
The people were very friendly and very professional, even Rocky the cat was making sure things were running smoothly.ANDREWM L.
There was a problem with the truck, but I did not realize it until I had already left on the move. The air conditioner did not work at all. No cooling whatsoever. Unfortunately, for me, the weather was unbearably hot (100 degrees +). It was probably the worst trip I have ever experienced. I'm sure that the people that I rented it from did not realize that it wasn't working. I'm not faulting them, but the truck was not the best for this length of trip.Kenneth E.
Le client n'a pas laissé de commentaire.Bruno B.
Great location with friendly and professional personnel.David T.
Le client n'a pas laissé de commentaire.WILLIAMA L.
Le client n'a pas laissé de commentaire.MARKCONRAD B.
Quick and easy!LINDA N.
Le client n'a pas laissé de commentaire.JOHN F.
The truck had door damage and wind noise as a result. Also bad cigarette smell.Daniel H.
Le client n'a pas laissé de commentaire.Lisa L.
Le client n'a pas laissé de commentaire.Thomas M.
Not a thing.LINDAM T.
Le client n'a pas laissé de commentaire.Brian T.
Excellent serviceLarry K.
The truck was disgusting in the cab. It smelled awful. When we returned the truck the guy working said he didn't care if he looked at it because he was busy.MICHAELW B.
Le client n'a pas laissé de commentaire.David B.
Le client n'a pas laissé de commentaire.Diane Z.
Le client n'a pas laissé de commentaire.robert C.
Le client n'a pas laissé de commentaire.TIMOTHY ZACHARY H.
Le client n'a pas laissé de commentaire.TERRIL O.
Tammy and her crew were very nice.Peter M.
Honestly I don't think they have to improve anything they were very nice and welcoming. They did everything fast and very professional. I would definitely recommend!!Ethan M.