Customer Reviews for Auto Solution Sales & Service
(Concessionnaire U-Haul dans le voisinage)

17 évaluations

850 Lincoln Ave NE   Saint Cloud, MN 56304

(320) 255-0161

Heures d'ouverture de l'établissement

  • Lun au jeu : 9h30 am à 5h30 pm
  • Ven : Fermé
  • Sam et dim : 9h30 am à 5h30 pm

Services dans cet établissement :

Pour nous contacter

(320) 255-0161

850 Lincoln Ave NE
Saint Cloud, MN 56304

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au jeu : 9h30 am à 5h30 pm
  • Ven : Fermé
  • Sam et dim : 9h30 am à 5h30 pm
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Excellent and good

Abdi I. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Michael S. 
Évaluation :
2

I have to take pictures and register all that stuff online and have to do it again when I picked up the rental

JENNIFER L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shawna J. 
Évaluation :
2

I had a reservation a month in advance for the twin cities. Got a call 2 days before saying there was no trucks in Mn and I would drive to WI to get one. They found one 2 days earlier at a place 2 hours away from me. Very disorganized even with a reservation a month ahead and only 2 day notice on when you can pick it up. No enough time for organizing moving day.

Kayla C. 
Évaluation :
4

Because I did not bring the truck in with a full tank (when I checked out the vehicle in Colorado I was told I only had to fill the tank as full as when I rented it. When I picked up the truck the tank was 5/8 full, when I returned it was 3/4 full), the software on the tablet indicated that I owed for the discrepancy. I let the person know this was an error, because of my comments on check in. He had to call his supervisor for guidance on fixing this issue. Note to UHaul: I understand your software may not think every renter is honest, but the check I did on my smartphone app in Colorado when I rented the truck did not seem to appear anywhere in completion of the transaction in Minnesota. If you are not planning to use my comments or entries when I check out the vehicle in any way, why waste my time by asking me to fill it out, and then requiring me to get a manager to sign off on it when I complete the transaction? This was a waste of my time. The equipment (truck) however, performed very well.

PETER H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ELISA E. 
Évaluation :
3

I received an electronic receipt and I believe that I was overcharged. I've been calling the location for two days and they NEVER answer the phone and they do not have voicemail set up nor do they have an email address on their website.

LORI L. 
Évaluation :
5

Excellent job

ABDIAZIZ O. 
Évaluation :
5

Awesome service…. Thanks.

CERVANDO G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTOPHER P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BINH T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew R. 
Évaluation :
3

It didn't look like a uhaul place or even a business inside. Outside there were only 2 moving vehicles. Vehicles themselves were great and employees were very nice and helpful.

Courtney L. 
Évaluation :
3

Called for moving help and they never showed.

Tim C. 
Évaluation :
2

Slow service. I had my license photographed on line previous to my pick up to speed up the process. When I got there I was asked to display my license anyway... The representative I talked to on the phone previously, told me the place opened at 930, it was actually 9. Establishment was unkept and messy . I had to provide a 2nd phone # , this could have been done previously. The employee at the pick up location needed more training and his computer skills were less than acceptable. What should have taken 10 minutes took a half hour. I will not use U-haul again.

dennis B. 
Évaluation :
3

Not organized, confusion around using the tablet, and I was the only person there and took 15 minutes.

Lori M. 
Non les évaluations ont été soumises pour cet établissement.

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