Évaluations des clients Autoburn Inc

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Autoburn Inc

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Pauline V. le

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Le client n'a pas laissé de commentaire.

Randy Y. le

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Have a person actually present at the business. The UHaul facility was supposed to be open until 6 PM it wasn’t! Very weak! The only way the return happened was by contacting the 800# and using the drop box. We actually returned the rental earlier than the contact date,

Amanda T. le

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I called in early August to rent a 4x8 towable cargo trailer. When I arrived at the pick up location, I was informed the reservation stated I was to receive a cargo van. I contacted the area manager Percy to resolve this matter and request a complaint be filed with reservations and a review of the call occur to show the error was made my reservations. Rather than handling the request to file a complaint, Percy continued to state “Like I said, I don’t work for the reservations department, you’ll have to call them.” Arrangements were made to take a 5x8 trailer instead as it was the only available option and Percy advised he would credit me for the inconvenience. The trailer was picked up on Saturday 31Aug and returned by 830am on 02Sep. I received an invoice on 03Sep2019 from Uhaul charging me for a 5x8 trailer from the 30th to the 3rd. I would like to receive a refund for all inconveniences experienced as a result of the negligence of the Uhaul staff.

DORAN S. le

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The windshields in your vehicles look like they haven't been washed since they were purchased. This is a dangerous thing for your drivers.

Roberto B. le

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Is not fair that I have to paid parking when is like 20 Emty space !!!!

PETER G. le

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Le client n'a pas laissé de commentaire.

Travis L. le

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The advertisement for this location does not list the fact that the owner has a large parking lot but he will not allow his uhaul customers to park in it unless they pay a fee of $15. I was not told about this until I had ALREADY rented my truck. When I protested that this was not advertised and I would have not rented from him, he said it was uhaul’s policy and not his. Which is not true. The owner would not let me take my rental truck unless I moved my car to the “street” which was actually the road in front of his business and where you aren’t supposed to park. AVOID!

JOHANNA G. le

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They did not explain anything. Just told you to look at your phone, sending you a text or email, sent you out the door, hooked you up then walked away. I recommend better communication with customers regarding the contract.

John B. le

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Very friendly and helpful. Great experience!

erin m. le

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I’d like to think this location with all of its fancy renovations going on would be enjoyable but it was not at all. I dropped off my trailer at 4:05pm on a Thursday and unknowingly this shop closed at 3. So much for regular business hours. Then that put me in a tailspin of having to unhitch and move it alone. I called a rogue number on the door and was simply told to drop off my trailer through the app or I would be further charged. Seriously it was awful and this only caused further issues. The ordeal is still ongoing because I was charged $20 for not folding the furniture blankets I didn’t know needed to be folded.

Kyrsten R. le

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Le client n'a pas laissé de commentaire.

Shawn S. le

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Le client n'a pas laissé de commentaire.

sean m. le

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The pictures were not up to date on the app so I had to dispute pretty much all of them which was extra effort.

David M. le

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The folks at this location were very nice and helpful.

camille b. le

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Le client n'a pas laissé de commentaire.

Steven R. le

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Very easy and helpful drop off.

jon s. le

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Le client n'a pas laissé de commentaire.

Sanj P. le

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Le client n'a pas laissé de commentaire.

Calvin M. le

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I had a nice guy to assist me with everything

Rasheedah M. le

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Le client n'a pas laissé de commentaire.

Charles B. le

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The folks at Autoburn are very helpful and great to work with. I highly recommend this location for your rental needs.

Robin H. le

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Le client n'a pas laissé de commentaire.

Matt M. le

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I dropped off the truck before the location opened.

Julie G. le

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Le client n'a pas laissé de commentaire.

Pam K. le

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4' X 8' trailer, one way rental from TX to NC was easy and efficient. Definitely recommend.

richard s. le

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Le client n'a pas laissé de commentaire.

Jeffrey G. le

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Le client n'a pas laissé de commentaire.

Theresa C. le

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Le client n'a pas laissé de commentaire.

randy w. le

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No one there Sat at 412pm. Left truck and called u haul 800 number. Stopped by a Monday 6/17 to drop off dolly..again no o e there at 1015 am. Kim from u haul corporate called me on Thursday 6/20 stating I had not turned in vehicle. I had to go out of my way to go 15 miles to personally find my truck in exactly the same spot that I had dropped it off. Finally gentlemen opened locked door to office and I had him and Kim talk to ensure my contract would be closed ASAP. Extremely poor professionalism. Kim was very very nice.

Hunter M. le

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There was a guy who worked there, can't remember his name, but he was SUPER helpful. If applicable, I will use this place again.

Robyn T. le

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We dropped truck after hours.