The location is extremely hard to find. The return instructions is not accurate. The U-Haul personnel noticed that I was driving around, got a hold of my number and gave me instructions to meet him. Very helpful.
Brian T.
Customer Reviews for Axer Events
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
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Excellent customer service at this location.
Drew U.Best service ever
EDUARDO R.This locations in in skid row and you definitely wouldn't want to leave your own vehicle here while you use the u-haul.
DARREN M.Amazing service great place
EDUARDO R.Great service! Very friendly! Very nice place
EDUARDO R.Very friendly and helpful customer service. We plan on renting again from here.
ANN W.Great service the best in Los Angeles
EDUARDO R.Picked up the truck with <1/4 tank so of course I put gas in it... Returned 1/2 full and am told I can't get reimbursed for gas. I understand how tricky that sort of thing is but come the heck on - no way anyone in their right mind will get into LA traffic with a 1/4 tank and try to drive anywhere. If I can't get reimbursed they should at least give you a decently full tank to drive around on.
Matthew B.Let customers know ahead of time that they can't drop off the rental back at that location the same day. Also, let customers know that the damage waver is mandatory at this location. I didn't want to add it. I would have dropped the rental back off at the location without caring if anything happened to it. Since I had the damage waiver
ROBERTO ARIAS V.Staff was very helpful and service was fast to complete the pickup. They were also very helpful when I had to adjust the vehicle reserved to a different size.
DAVID L.I cant think of anything
JAMES S.I was charged for extra miles but not reimbursed for the extra gas. It has to go both ways. Not be one sided . I want my 60 $reimbursement
TIMOTHY R.I rented a truck first with no insurance and when I got to the location they offered me a van and added insurance. I did not want insurance and we told him we did not want insurance. After we got the receipt and saw. I emailed and have not received anything back
DAMIEN L.There is absolutely nothing that you all need to do to improve. Your customer service, your patience, and your hospitality was outstanding. The other location that I went to immediately turn me away because I told them I never had to pay a 100 $security deposit before. You guys came in, like my knight in shining armor, and provided me with a rental that allow me to move into my new place. I could not have made it through that day without your assistance. I would highly recommend to you and your company to anyone.
Tom F.So great!
TROY F.Great customer service beautiful place
Emanuel R.The Owner was very friendly and answered all my question
EDUARDO R.El muchacho fue muy bueno con nosotros lo recomiendo
FLORICELI M.Was in the middle of the city, homeless were everywhere, barely any space to leave truck, lockbox was nowhere, one of the worst u hauls I've been too
Joshua C.Overall customer service was amazing I am going to be returning here for more business in the future, thank you so much
Mohamed A.Excellent service à la clientèle
ERLAN R.