Évaluations des clients Ballard Service

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Ballard Service

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denny T. le

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Best uhaul dealer I have ever had the pleasure to deal with.

James J. le

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Rich was extremely easy to work with, courteous, and professional. Hopefully he’s available for my next uhual needs. Pickup and drop off could not go any better. Smooth transaction and an excellent service professional.

denny T. le

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Le client n'a pas laissé de commentaire.

Gary D. le

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The gentleman was very accommodating for our special needs the day we rented the car hauler. We definitely would recommend his services to others.

denny T. le

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Have been renting trucks for over thirty years, And by far this is the best place to rent from. He will go out of his way to make you happy. Would recommend this location to anyone that is looking to rent.

victoria K. le

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The location was not clearly marked and we were rudely reprimanded for pulling into the owner's other lot (where the trucks were parked in clear view of the road). The truck was very dusty outside and in the bed, but that may have been from the dirt lot they were parked in.

John S. le

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Le client n'a pas laissé de commentaire.

donald C. le

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Le client n'a pas laissé de commentaire.

John C. le

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Le client n'a pas laissé de commentaire.

Alex K. le

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Absolute rudest customer service I've ever encountered. Took zero time to explain contract or process to me or people renting behind me. He just wanted to get back to his project. Returned truck after hours. Had a $50 "cleaning charge" show up. Called uhaul first who said to call him. Asked what exactly he had to clean. Told me that "I don't have to explain myself to you." Asked if he had any pictures of damage. Was told that was also not his job. I said I thought $50 was excessive even if he had to clean and and I suggested he refund 1/2 and we'd be done with it. He told me "You don't get to decide that and if you have any more complaining call uhaul" then hung up on me. Next day uhaul called me back. Apparently he called them and gave more details then he was willing to give me cause he knew I'd call them myself. Why he couldn't take 2 minutes and explain this to the me is beyond me. Uhaul rep was very courteous and refunded the cleaning chaege. If you need a uhaul call close auto sales in grove city. Although they couldn't accommodate me, they were very helpful in finding me a uhual, Which unfortunately was this man

Jesse D. le

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Make sure that when someone is dropping of a truck they are able to get it checked in at that time with the attendant at the shop. He was to busy working on whatever vehicle he was working on to deal with us and just wanted the key. Now we are being charged for extra mileage that we did not put on that vehicle, by an excessive amount! We have now also come across a bank issue bc of the attendant over charging us for that mileage we did not put on the truck. This is a very poor representation of this company and the way they want to do Bussiness..

SCOTT H. le

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Le client n'a pas laissé de commentaire.

LeRoy C. le

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Le client n'a pas laissé de commentaire.

Dawn D. le

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Le client n'a pas laissé de commentaire.

FRANK A M. le

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Le client n'a pas laissé de commentaire.

Alicia C. le

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Le client n'a pas laissé de commentaire.

Todd C. le

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Le client n'a pas laissé de commentaire.

Michelle E. le

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The representative at this location had horrible customer service skills. He was extremely rude and unprofessional. He charged us for things we didn't want and he explained nothing to us. I will never use or recommend this location to anyone.

Daniel M. le

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Above and beyond the call of duty, this mechanic and U-Haul Neighborhood dealer helped us out when we really needed a rental truck and repair to our van. This is not my first rodeo, so when I say this fellow really was great, it's not just being nice.

BARBARA S. le

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We had a wonderful experience renting the truck. Rich at Ballard's was great, he was friendly and a pleasure to do business with. Our original pick up location, ( Close Auto Sales) in Grove City was also wonderful. When Uhaul messed up our reservation, Connie and Stacy went above and beyond to help us with our reservation, we thank them as well ! I would recommend dealing with either Ballard's or Close Auto Sales for your Uhaul needs.

Jennifer H. le

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This is the man that tried to fight my husband. Couldn’t say I’m sorry was rude to me and then my husband came over and he yelled this guy was an absolute jerk, basically the problem he caused for us was not his. He used profanity and acted threatening I didn’t feel safe at all I was scared of him. I thought he was going to physical injury me and my husband. The location was out in the middle of no where. I knew it would take a long time for help to get there if it was needed. I will never use UHaul again. Because of this one interaction I would highly recommend that you pull his license. I have already submitted a complaint Reference id: 2325015

Dan F. le

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This location bumped the fuel gage level when I picked up the truck and charged me for insurance that I never signed up for. It did not provide paper copies of the bill.

Michelle V. le

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Le client n'a pas laissé de commentaire.

Claressa S. le

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The Uhaul dealer was not friendly and he didn't tell me he was emailing me anything so I stood there for 5 to 10 minutes waiting for my paperwork and contract.

darwin K. le

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Le client n'a pas laissé de commentaire.

Jeffrey R. le

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Le client n'a pas laissé de commentaire.

Scott W. le

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24 hour drop off, I called Saturday evening and got a live voice, with drop off instructions

mitchel G. le

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Le client n'a pas laissé de commentaire.

david L. le

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Le client n'a pas laissé de commentaire.

Robert A. le

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Le client n'a pas laissé de commentaire.

Donna G. le

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None at this time