Kick the dealer to the curb. I've never met such an incredible dick-head. Miserable with zero customer service skills. Also overcharged us by a considerable amount. I don't even want to get a refund because I don't want to deal with him ever again. Left a terrible taste in my mouth for u-haul.
Evan J.- Pennsylvania PA
- Slippery Rock
- 16057
Trailer Rental & Towing in Slippery Rock, PA at Ballard Service
(U-Haul Neighborhood Dealer)
3014 William Flynn Hwy
Slippery Rock,
PA
16057
Contact Us
3014 William Flynn HwySlippery Rock, PA 16057
Services at this Location:
Location Hours
- Mon-Fri: 10 am - 6 pm
- Sat-Sun: 10 am - 1 pm
Special Operating Hours
- 6/28/2021: 12:00 am - 5:00 pm
- 7/4/2021 - 7/5/2021: 8:00 am - 6:00 pm
- 24 hour customer return
One-Way and In-Town Local Rentals in Slippery Rock, PA 16057
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
-
Moving Trucks
We have the largest selection of new trucks!
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Trailers & Towing
Our cargo and utility trailers start at 14,95 $!
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U-Box® Containers
We ship across town or accross the world!
Customer Reviews
- 3 Average Customer Rating
Let us know what you think.
Your valuable feedback will help us serve you better.
- Rating:
- 1.0
The owner was not even at the location when I arrived to pick up the keys. I had to wait an hour for him to come back.
Kali C.- Rating:
- 1.0
Explain in Deatil when dropping off after hours at a location to go on line and answer all questions to close out your account BEFORE you lock the vehicle and turn in your Truck !! Entrance was confusing and wasnt sure what DROp box to leave the key in. Hope it worked out Correctly!
michael W.- Rating:
- 5.0
Service was excellent. The attendant was friendly and knowledgeable. I have rent From Uhaul on 3 other occasions and this experience was far superior.
Kimberly C.- Rating:
- 5.0
Easy to transact, and good selection of trucks. 24 hour return is convenient.
david C.- Rating:
- 5.0
Nice people. Quick and fast.
jesse R.- Rating:
- 3.0
The truck I rented was in good condition and clean when I picked it up. The rental was reserved online and was easy.
Matthew S.- Rating:
- 5.0
The owner of Ballard services (Richard) Was a very experienced dealer. When we went to hook up the U-Haul my electrics on my van were not working. His troubleshooting, replacement of the faulty electrical equipment got me on my way in time! Awesome service! He also brought to my attention that my front tires were bald and replace both of them immediately! I will return to him for future service on my car as well as U-Haul rentals! Thanks so much for making my trip home safe! 😉
Renetha N.- Rating:
- 1.0
The gentleman at Ballard Service was extremely rude to me. I didn't understand why he was acting that way towards me. Then he called me into his shop and started my check in. I called him the day before I rented the trailer to make sure he had it, then I went online and reserved it and put in all my info. He told he why he was so mad because since I put in all my info online that he lost his commission. I was very uncomfortable, and will never use that U-Haul place again. Also, I just noticed, I chose to waive the insurance for $8. I did not want or need it. I selected that online. Now it seems that the guy at Ballard added the additional $8 ðˆnsurance without my permission.
Michael M.- Rating:
- 3.0
Man that checked out the equipment kindly came on a Sunday to set up trailer.
Catherine Z.- Rating:
- 5.0
Dealer was nice and helpful
justin T.- Rating:
- 4.0
This location replaced the broken trailer.
Michael T.- Rating:
- 2.0
I had to travel 45 miles to pickup the trailer as it was the only available that week. Hard to believe! The location seems like it's a junk yard that fixes cars and rents U-Haul equipment as a side job. Admittedly, there were no problems with the hookup and I was on my way. It's hard to get them by phone as well.
Robert B.- Rating:
- 1.0
We were definitely scammed and they refuse to let us provide them evidence of the photos we have of the vehicle for when we dropped it off with no damage. When I asked for contact on how I could provide them the man Richard Ballard on the phone screamed at me and hung up without providing any answer. Looking at reviews after this incident of the location, I can see I am not the only one who has spoken to this man and had an issue of stealing money from customers, including various altercations. I do not know how this man continues to be employed as I have never experienced such aggressive behaviour from anyone in customer service or outside of the work environment.
ANATOLI N.- Rating:
- 5.0
excellent service! thanks for waiting!
Rhonda E.- Rating:
- 4.0
Has gravel drive but a lot of places do here. The guy treated us good, I would recommend.
Jeffrey H.- Rating:
- 1.0
The shop attendent was very rude and unprofessional I will NEVER return to this location again
Scott H.- Rating:
- 3.0
My order online did not add any additional charges beyond the rental charge and mileage. I even put more gas in then it had before I got it. However, the SafeMove was added to my online request at the site. I feel this is an inappropriate additional $14 charge that shouldn't have been included in my final receipt. Otherwise, it was a good experience.
Jonathan A.- Rating:
- 1.0
Do not allow pickups at this location. Very rude. Unhelpful. Trailer was parked in excess mud. Bad location. Very dirty inside building.
Dylan M.- Rating:
- 4.0
Nothing at this time.
Jeffrey W.- Rating:
- 5.0
Best uhaul dealer I have ever had the pleasure to deal with.
denny T.- Rating:
- 5.0
Rich was extremely easy to work with, courteous, and professional. Hopefully he's available for my next uhual needs. Pickup and drop off could not go any better. Smooth transaction and an excellent service professional.
James J.- Rating:
- 5.0
The gentleman was very accommodating for our special needs the day we rented the car hauler. We definitely would recommend his services to others.
Gary D.- Rating:
- 5.0
Have been renting trucks for over thirty years, And by far this is the best place to rent from. He will go out of his way to make you happy. Would recommend this location to anyone that is looking to rent.
denny T.- Rating:
- 1.0
The location was not clearly marked and we were rudely reprimanded for pulling into the owner's other lot (where the trucks were parked in clear view of the road). The truck was very dusty outside and in the bed, but that may have been from the dirt lot they were parked in.
victoria K.