Évaluations des clients Batteries Unlimited

Unit was completely dead, lockbox for keys was nearly inaccessible.

Smooth experience. Would recommend.

Everything was good. No problems

Staff was helpful and friendly. Drop off was fairly smooth, but they don't have much room in their parking lot. We had a 26 ft truck and an auto transport, and it barely squeezed into the lot. But the location is very handy and it went well enough.

The employees were very helpful and polite. U-Haul is the company I recommend when you are in need of a moving truck!!

The truck had transmission problems i believe, in 2nd gear, and the brakes need worked on, i was going down a small hill and when i used the brakes a loud noise started and lasted for about 5 min, i was not sure they were going to work, and then it did it again. i was closed enough to home to finish my trip going real slow, as not to go to fast in case they went out., i informed the person at middletown location.

Smooth transaction

Great people

quick and easy

Maybe have a procedure for informing customer about how to use the trailer AND the need to check the tire straps at regular intervals, (such as each refueling, etc). You do post instructions to check the oil at refueling, so I would think you could post instructions about the vehicle tow trailer also. Otherwise, everything else was covered.

Everyone was great! Our sons car broke down on the way to Florida. I called and the representative (I'm sorry I can't remember her name) found us what we needed and where since we did not know the area at all! I will be using UHaul in the future!

Professional and clean

They close at 2p on Saturday and are closed all day Sunday. I had a question about credit owed to me and they insisted that check out location was supposed to take care of it so I did not credit back.

n/a

It was great.

Real crowded need more space! Nice people!

Picking the truck up at this location was a great experience. The guys at batteries unlimited went above and beyond to make sure my uhaul rental went smoothly. I would highly recommend renting from them. If I need to rent uhaul again I for sure will get it from batteries unlimited!

Where I pick the truck up from was great but I was also suppose to pick up my car transport at this same location but I had to go to another location to pick it up and it was the WORST it took them a hour and a half to get me hooked up and on my way

Luke the person who helped me was a great person and made me very important. Great young gentleman.

They rented me a car dolly for a AWD dodge caliber. 3 hrs down the road I realized the transmission and rear end were smoking I had to take the car off the dolly and drive it another 5 hrs to Michigan. Someone at Uhall is responsible for all damage done to my vehicle. Not my fault your clerks can not click the right button on the computer, to determine which type of trailer is needed. If your clerk would have typed in the correct information the computer would have denied the dolly. Terry Boatright

Friendly and easy deal. I highly recommend!

The gentleman was very nice and very helpful!

The staff was very efficient through the rental process. They asked me questions to make sure I was ready to take the truck and answered my questions. Great experience.

No improvements needed, the staff was very helpful. Ensuring that everything was ready asked good questioned and answered my questions.

Fix uhaul website. Tried reserving before picking up & was kicked out of the system. Took awhile after going to location cause same thing kept happening to them.

Uhaul contract software was horrible; took an hour. Got to be losing repeat customers. Used Uhaul before, this site was convenient, only reason I used. Agent was great!

Great service, easy rental and thorough check out. 24/7 return that couldn't be easier. Customer service was excellent!

Horrible location to pick up truck. Spoke with associate the day before and we agreed on a meeting time, and on the day of the move, associate showed up 2 hours later. Also was charged for a dolly that was not even in their inventory. They sent me to another location to pick up dolly, only for the other location to tell me they can't give me the dolly I needed. Overall incompetent staff at location. I will never rent from U-Haul again because of the headache we went through and the delay it caused.

The van we used needs body work but otherwise an overall good experience.

The owner is very pleasant. He is efficient and helpful. We will only rent from him in the future.

The truck had some weird noises coming from underneath the uhaul bed itself. The truck had pretty significant damage to roof when i went to pick it up and was patched with tape... the back tire appeared to also have a cut on it. To their defense I actually looked at the very same truck at a different location a week ago. It was just this locations luck it was returned to them. I will say batteries unlimited was great and they were very nice. I will be renting from this location again strictly because of how well they responded to my concerns and they were polite about the truck having issues. I left very satisfied with them knowing they were going to look at the truck and have the necessary repairs made for the next customer....

Please terminate the “free one month storage unit” you supplied me in Durham, NC. I have completed my move to Richmond, KY and I will not be returning to Durham, NC, so I will have no need of a storage unit in Durham, NC. Thank you, Kevin Flynn (859) 979-3893.

The communication is horrible. Not satisfied at all. I will never rent from haul ever again.

Truck pulled hard to the right steering wheel was about 90 degrees off neither cab nor bed was cleaned out

Only the truck was there. None of the moving equipment I ordered was there.

Renting from Batteries Unlimited saved me! This was quick and painless. The easiest move I have made. Make sure they tell customer where the key drop is located.

Overall a great experience from the time I walked in till the time we left. Very nice and helpful group of people.

Super people at this location. They were so helpful!!!