Customer Reviews for Beaufort Self Storage
(U-Haul Neighborhood Dealer)

1 080 évaluations

1721 Ribaut Rd   Port Royal, SC 29935

(843) 476-4251

Heures d’ouverture

  • Mon-Tue: 9 am–5 pm
  • Wed: 9 am–12 pm
  • Thur-Fri: 9 am–5 pm
  • Sat-Sun: 9 am–12 pm
Heures d'ouverture spéciales
  • 2/17/2025: Fermé

Services dans cet établissement :

Pour nous contacter

(843) 476-4251

1721 Ribaut Rd
Port Royal, SC 29935

Services dans cet établissement :

Heures d’ouverture

  • Mon-Tue: 9 am–5 pm
  • Wed: 9 am–12 pm
  • Thur-Fri: 9 am–5 pm
  • Sat-Sun: 9 am–12 pm
Heures d'ouverture spéciales
  • 2/17/2025: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Difficult parking area

Theresa M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MATTHEW M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael S 
Évaluation :
5

Outstanding staff and service. Nice, clean and personal.

NOAH D 
Évaluation :
5

Super easy parking lot to drive into. I called ahead and they gave me directions to the back entrance.

John S 
Évaluation :
1

IMPOSSIBLE to drop off trailer!!! Very limited space to pull in and park trailer! Would NEVER choose this location as a pick up or drop off location!!

Melissa B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOHN S 
Évaluation :
5

Extremely helpful and friendly. Weather was awful that day, alot of rain but the owner was extremely nice and waited for us to get there and helped get the trailer hooked up. Great location!!

Kyle C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard F 
Évaluation :
5

The manager is a great guy and was extremely helpful. Very easy transaction that exceeded my expectations. I will use them for all of my moving needs.

Dan H 
Évaluation :
4

This truck did not have window washer fluid. Pick up and drop off were extremely easy.

Linda N 
Évaluation :
5

It was great from pickup to drop-off. Everyone was helpful and fantastic

WILLIAM T 
Évaluation :
3

Excellent customer service. The manager explained everything concerning the rental.

JACOB W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTINA T 
Évaluation :
5

Not a thing

TAYLOR S 
Évaluation :
4

William and the owner were both helpful in dealing with various communications generated by U-Haul.

RONALD G 
Évaluation :
5

Great uhaul location. Outstanding service

John S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laurens A 
Évaluation :
5

Very helpful and accommodating

Thomas A 
Évaluation :
5

. The owner/manager, William, provided exceptional customer service.

Chuck W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zarisa W 
Évaluation :
4

Very friendly and helpful.

Gary S 
Évaluation :
5

William is fantastic!!! He made it a great experience!

Janet E 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Donald B 
Évaluation :
5

John is the most friendly and efficient person I have ever dealt with at Uhaul.👍🏻

Rick C 
Évaluation :
3

This facility is extremely hard to pull into since it's directly on/next to a very busy road and there isn't much room for maneuvering

JEFFREY H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Til M 
Évaluation :
5

Very helpful w/ customer service.

NARAVAHN P 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert M 
Évaluation :
1

This location was not marked well at all. For someone being from out of town I had no clue how to get this trailer back into the yard. It was a Saturday afternoon and the office was closed for the day and the gates were just open. After driving on the grass and over the curb I did get the trailer into the yard. I then noticed another entrance way in the rear. Not user friendly at all.

Tom M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WILLIAM H 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Thomas R 
Évaluation :
5

Very helpful. Lots of excellent advice about renting and returning trailers. Also provided advice about local restaurants and tire repair. I'll always request this location in the future.

Benjamin P 
Évaluation :
5

Easy turn in

Beth P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Tyler J 
Évaluation :
5

Very friendly and super helpful best in the area

david s 
Évaluation :
3

The store employee was a racist, and talked negatively about another uhaul location ran by "dot heats"

Virginia C 
Évaluation :
5

This experience was absolutely amazing. I've already been recommending this location.

Esmeralda R 
Évaluation :
3

It was closed when I dropped of the truck. The entrance and parking are poor.

Robert S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian B 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Patricia H 
Évaluation :
1

Your network was down for hours. We had to return several hours later to pick-up our trailer. The trailer didn't have a jack to disconnect it from our truck overnight. I had to purchase a jack to perform this task.

David E 
Évaluation :
1

No space to park, took 20 minutes to cram into a spot in the 15' truck. Was struggling to find where to deposit keys and all the sudden there's a staff member inside who never offered to help during the parking.

Brittney S 
Évaluation :
5

Bluffton was requested and original reservation. HQ switched to Port Royal, then to hardy like then back to Port Royal - last three within las day. Your logistics needs help

WILLIAM M 
Évaluation :
1

Work on your customer service skills for this location.

Ashley B 
Évaluation :
5

John was very helpful. No fault of the location but this place was 45 minutes from my location and U-Haul gave me no option to return at the 2 closer locations.

DANIELLE N 
Évaluation :
2

The worker spent more time complaining than just getting me my vehicle. Although its note this locations fault, Uhaul decided to call me 28 minutes before my 9am reservation to tell me that the original location did not have the size truck I ordered. So they told me to go to one location to get the truck and drive to another location to get the trailer. The worst part of it was when I went to go pick up the truck, it was a location that's CLOSED on wednesday. So then I spend the next 3 hours on the phone with uhaul to find a truck. Then I get to this location and the guy is mad at me like it's my fault he has an unexpected truck pick up. This was just a horrible experience to get a truck I ordered 2 months in advance. The icing on the cake was that the truck leaks water from the top of the cab on both sides when it rains. I was caught in the rain twice and got my back soaked because of this. I am highly dissatisfied with the services I received. I would like to speak to someone at corporate about my experience during this reservation.

Ovell S 
Évaluation :
5

everyone at this site was very helpful and courteous

Gary C 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Elizabeth R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bob M 
Évaluation :
5

Very helpful!

Mark L 
Évaluation :
5

Outstanding experience! Arrived just a bit after closing and was treated like royalty. Je la recommande fortement.

MATTHEW D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Don T 
Évaluation :
3

Le client n'a pas laissé de commentaire.

RONRICO M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Douglas D 
Évaluation :
5

Easy drop off location…dropped off after hours(is why personnel is not applicable)…clean facility…easy in and out…will use again. This survey would not accept "not applicable " on …were personnel friendly. The facility was closed….so I answered yes.來

Katrina C 
Évaluation :
3

Le client n'a pas laissé de commentaire.

David W 
Évaluation :
5

Fantastic customer service on a really busy holiday moving weekend. Easy pickup and drop off.

Kari S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Connor B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joeseph A 
Évaluation :
5

All went well. The employee was very helpful and knowledgeable. These types of employees are hard to find these days, so do what you can to retain him (raise, bonus, time off....).

Dan J 
Évaluation :
5

Outstanding customer service! The trailer was ready for pick up as scheduled.

Jim M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Linda N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Manning W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Danielle S 
Évaluation :
5

Great experience and customer service. Very friendly and helpful. Would recommend this location without hesitation.

Michelle S 
Évaluation :
5

Bill is great.

Vincent B 
Évaluation :
5

super friendly, truck clean and ready to go

Douglas D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Valerie C 
Évaluation :
5

William was very helpful; he explained all my questions and ensured that my truck was reserved properly and available on-time. The vehicle was well-maintained and clean.

Katherine G 
Évaluation :
5

I received GREAT customer service!!

CRYSTAL S 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Charley R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael A 
Évaluation :
4

William was great with his customer service. He made sure that the vehicle was available and ready. I tried to use the app to check in but was not working so check in on sight was done smoothly.

Kwame S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linc L 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GEORGE R 
Évaluation :
5

The team there at that location was very friendly and very helpful.

Cynthia W 
Évaluation :
5

Very friendly and knowledgeable service.

Goerge L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S 
Évaluation :
5

Excellent customer service.

Brenda L 
Évaluation :
5

Not applicable. Good job!

Kimberly S 
Évaluation :
4

It was easily located and the staff was nice and friendly. It was a super easy process from completing the contract and hitching up the trailer to our truck.

Joanna S 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ashlie p 
Évaluation :
5

Excellent service à la clientèle

Tithanie V 
Évaluation :
2

Didn't put Enoug Gas in the truck 4 My Travel I have to pay for Gas twice

Mimi P 
Évaluation :
5

These guys r great no prob at all

Shanka M 
Évaluation :
5

These guys are models for business could learn a lesson. They were efficient, courteous and understanding my needs and my move. The facility was clean easily accessible and presentable. Everthing was better than expected. Wonderful job! Thank you over and over

aaron H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRIS C 
Évaluation :
5

The store manager was an amazing person, super helpful and professional!

Patricia S 
Évaluation :
5

No improvements necessary. The manager and owner are great to work with. This location should be the flagship for how all U-Haul places should run.

Yolanda R 
Évaluation :
5

Excellent service à la clientèle

RICHARD D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John C 
Évaluation :
5

The owner made renting so easy. He was very friendly and explained everything to us. It was the best experience I have ever had woth Uhaul. All of your locations need to be trained like he was. Incredible experience!!

Billy K 
Évaluation :
5

Everything went really smooth. Everything was ready to go. He walked me around truck and made sure I had everything set up even got mirrors adjusted for me. Will do business with again.

Lonnie S 
Évaluation :
5

Great location and excellent staff!

WILLIAMANTHONY E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRANDY F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James L 
Évaluation :
5

i canceled this, there is no parking, did not fit mt needs

Michael M  |  Réservation 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey M  |  Expérience générale 
Évaluation :
5

I have used this facility on two separate occasions and have been completely satisfied with the service and pricing.

Rick O  |  Expérience générale 
Évaluation :
5

Thank you for everything.

Azoora R  |  Expérience générale 
Évaluation :
5

John & William have been most helpful throughout the course of our storage needs. They graciously set us up, even on short notice, when our movers delivered our belongings before we could move into our house. They've both been courteous and professional in answering our questions and dealing with any billing issues. We would definitely recommend this facility!

Ann M  |  Expérience générale 
Évaluation :
5

William and John were both soo friendly and helpful. I would highly recommend this facility for both U-Haul and storage. One of the only storage facility's to have a clean environment and very helpful staff that understand every need you may have and gladly help you through it. If I ever need storage or truck rental services, Beaufort Self Storage would be the only place I would use! Soo grateful to have met them. Randall Rewerts

Randall R  |  Expérience générale 
Évaluation :
5

Incredible staff and very accommodating. I am very happy with this facility. This will be my go-to business for moving and storage. Nice to know they are always there and ready to support.

William H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph M  |  Expérience générale 
Évaluation :
5

Beaufort Self Storage was a very convenient location in Port Royal. William was very helpful, knowledgeable about the facility ,efficient and accommodating to us. We would recommend this facility.

Laura J  |  Expérience générale 
Évaluation :
5

I have been a customer multiple time in the past few years and the staff has always been absolutely wonderful and helpful. Always clean areas and wonderful people!

Kathryn M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ursula W  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela M  |  Expérience générale 
Évaluation :
5

Everyone was friendly and went over and above to help. I would definitely use again if ever in the need.

Katherine L  |  Expérience générale 
Évaluation :
4

Very clean and efficient storage space

Madison H  |  Réservation 
Évaluation :
4

Very helpful and well kept.

Guy T  |  Réservation 
Évaluation :
3

The 1st month free that was offered online was not honored . Had I known it wouldn't be I would have definitely booked my storage at a facility that honored the promotion with the uhaul partnership

Allasha B  |  Réservation 
Évaluation :
3

I cancelled my reservation for the unit prior to my move in date. I am no longer in need of a storage unit BUT if I do in the future I definitely plan to use your facility. Merci!

Sandi S  |  Réservation 
Évaluation :
4

Very nice even helped on a Sunday when they were closed!

Kelsey K  |  Réservation 
Évaluation :
3

Aucun

Steven T  |  Expérience générale 
Évaluation :
5

Beaufort self storage is wonderful. The staff is great the units are clean and most of all they have 16 Cameras and a huge fence to keep my stuff safe. They sell Uhaul boxes and rented a truck to move

John S  |  Expérience générale 
Évaluation :
5

Appreciate your business

India R  |  Expérience générale 
Évaluation :
5

Thank you so much...i will return if I need a self service storage..will highly recommend to my family and friends

inez m  |  Expérience générale 
Évaluation :
5

Had unit for 2 years. No problems. Would recommend the facility. Hours convenient, staff very friendly and helpful.

CAROLYN L  |  Expérience générale 
Évaluation :
4

The gentleman at the office was awesome!!!

fran r  |  Expérience générale 
Évaluation :
5

I am so glad that I chose this storage facility! It was quick, easy the gentleman who helped me was fabulous. The price isn't too shabby either. I'll highly recommend them to anyone.

KELLY H  |  Premières impressions 
Évaluation :
5

Facility and workers were great!

TRAVIS L  |  Premières impressions 
Évaluation :
5

Might need a bigger storage.

Privacy R  |  Premières impressions 
Évaluation :
5

Manager was extremely helpful and friendly during our move!

Privacy R  |  Premières impressions 
Évaluation :
5

The facility was very neat and the clerk was awesome. He walked me to my storage unit and explaines somethings and then we completed the paperwork.

MIOSHI G  |  Premières impressions 
Évaluation :
4

The people at the office were great. Everything was explained fully. The unit was clean. The payment processing for the initial rent and on-going was easy to set up. Glad I picked this location.

Privacy R  |  Premières impressions 
Évaluation :
5

Great service. The whole process went smoothly.

Privacy R  |  Premières impressions 
Évaluation :
5

The facility is very clean, owner is super nice and helped my fiancé when he needed it.

Privacy R  |  Premières impressions 
Évaluation :
4

It was fantastic

Privacy R  |  Premières impressions 
Évaluation :
4

Very clean and secure, manager was very accommodating. Convenient unit

Privacy R  |  Premières impressions 
Évaluation :
5

Great and helpful.

Privacy R  |  Premières impressions 
Évaluation :
2

We were informed that they do not participate in any programs with UHAUL for first month free. She said she would discout the first month

Privacy R  |  Premières impressions 
Évaluation :
3

didn`t end up needing the unit, but the manager was very nice

Privacy R  |  Premières impressions 
Évaluation :
5

One of the smoother activities of the week

Privacy R  |  Premières impressions 
Évaluation :
4

Good staff, units clean, reasonably secure.

Privacy R  |  Premières impressions 
Évaluation :
5

Vicki is awesome! Very quick to respond helpful!

Privacy R  |  Premières impressions 
Évaluation :
5

Very quick to respond. Polite and professional. Would definitely recommend. Highly satisfied customer!

Privacy R  |  Premières impressions 
Évaluation :
5

Vicki was so accomadating for me. I was in a hurry to get my son to the airport. She went above and beyond to help me.

Privacy R  |  Premières impressions 
Évaluation :
4

Very helpful

Privacy R  |  Premières impressions 
Évaluation :
4

The manager of the facility was very helpful and nice. The unit was clean and easy to get to.

Privacy R  |  Premières impressions 
Évaluation :
2

Didn`t seem friendly.

Privacy R  |  Premières impressions 
Évaluation :
3

Trn rad tght esp w/lg uhaul Mine-26` Shld say no lg trucks Hd to rtrn it diff loc b/c of sz Drs nt high, esp w/rsd conc lip for flding Lns slope so un/lding hrdr w/lg obj or trk w/rmp Car/pk-up bttr

Privacy R  |  Premières impressions 
Évaluation :
5

Proprietor was very helpful and pleasant. I moved in during a downpour and was happy to see a nice dry storage unit.

MARGARET E  |  Premières impressions 
Évaluation :
5

Great service!

Privacy R  |  Premières impressions 
Évaluation :
5

Great service!

Privacy R  |  Premières impressions 
Évaluation :
3

Unit reserved not available. We received a call to notify us ASAP so we could make other arrangements.

Privacy R  |  Premières impressions 
Évaluation :
3

Met all expectations. Clean and accommodating.

Privacy R  |  Premières impressions 
Évaluation :
5

Although our move didn`t happen. I was very Impressed with the online services, and cheap competitive prices.

Privacy R  |  Premières impressions 
Évaluation :
5

absolutely great

Privacy R  |  Premières impressions 
Évaluation :
5

Absolutely great!

Privacy R  |  Premières impressions 
Évaluation :
5

Facility very clean and accessible. Vickie very helpful with final directions. Admin process was simple and quick. Definitely recommend to anyone needing storage in Beaufort area.

Privacy R  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

Retour
Haut de la page