Le client n'a pas laissé de commentaire.Jason F.
Customer Reviews for Beaufort Self Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Port Royal, SC 29935
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - mar : 9h am à 5h pm
- Mer : 9h am à 12h pm
- Jeu - ven : 9h am à 5h pm
- Sam - dim : 9h am à 12h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Excellent service.John S.
There is a no smoking sign on the truck yet it clearly smelled of smoke. The inside wS dirty and dog hair everywhere.Amory W.
William was such a Blessing to me in such a short notice.Lisa A.
Le client n'a pas laissé de commentaire.Kenneth A.
Very helpful and friendly! Thank you!Demeka J.
Everything was fine.JOHN G.
Le client n'a pas laissé de commentaire.Larry M.
Efficient helpful nice locationSusan S.
Truck Really dirty inside coca cola spill everywhereFrancisco V.
The owner or employee who helped me was friendly and helpful. He attached the trailer for me. The whole process was quick and easy. Thank you. I would recommend this business to others.William L.
I was concerned at first we arrived early and the location had me nervous about exiting the facility. He was extremely helpful and informative and we were able to exit out the back gate without issues.Candace H.
Le client n'a pas laissé de commentaire.Berto G.
Le client n'a pas laissé de commentaire.Anthony R.
Le client n'a pas laissé de commentaire.Jeffrey M. | Expérience générale
Le client n'a pas laissé de commentaire.JEFFREY M.
Le client n'a pas laissé de commentaire.LEON P.
Bad location. Hard to pull in off the highway with no turning radius for towed vehicles.KURT E.
Le client n'a pas laissé de commentaire.Dietrich G.
The gentleman at this location was very good and experienced and helped us quickly so we could be on our way. Also, Chuck at the Savannah Traffic Office was "Exceptional". He let us know the initial truck was no longer available and came up with a quick substitute at another location, he was great at handling our needs for 2 weeks as we needed to change our plans due to a snow/ice storm. Merci.Richard L.
Le client n'a pas laissé de commentaire.Potassa D.
Excellent job. Much appreciatedMichelle Y.
The parking lot is tiny and difficult to get in and out ofStephanie C.
Le client n'a pas laissé de commentaire.Wayne R.
We had problems with the return application. There were several reasons. First, our phone number was wrong in the system but this was supposedly fixed on pickup. Second, our contract said one drop location but the app sai a different location.Steve S.
Have had multiple experiences with this location. All flawless.KENNETH JOSEPH B.
The location is VERY difficult to recognize. With even a small trailer attached, it is next to impossible to enter the location from the street the location is addressed at (1721 Ribault Drive, Port Royal SC). Otherwise, the man that helped me was great and the whole process took seconds.michael G.
Le client n'a pas laissé de commentaire.CHRISTI W.
Kept waiting by the staff with no explanation as to why or how long they might be.Stephen S.
Le client n'a pas laissé de commentaire.Jeffrey S.
I have used this facility on two separate occasions and have been completely satisfied with the service and pricing.Rick O. | Expérience générale
Le client n'a pas laissé de commentaire.Herminio P.
Le client n'a pas laissé de commentaire.Timothy E.
Le client n'a pas laissé de commentaire.Anthony R.
Quick courteous check out and easy return.Jasmin C.
Le client n'a pas laissé de commentaire.William S.
Le client n'a pas laissé de commentaire.Harold T.
Excellent customer service!! Courteous and Professional!! Will definitely use this location again. Thank you, Betty EdwardsBetty E.
Le client n'a pas laissé de commentaire.CHARLES I.
Excellent service à la clientèleJohn S.
Le client n'a pas laissé de commentaire.John C.
The rate northbound was greatWilliam R.
Le client n'a pas laissé de commentaire.Robert W.
Le client n'a pas laissé de commentaire.Gary E.
Le client n'a pas laissé de commentaire.Donald B.
Le client n'a pas laissé de commentaire.Stephen R.
Thank you for everything.Azoora Racing LLC B. | Expérience générale
Le client n'a pas laissé de commentaire.James G.
Owner was excellent....very informative and friendly.DAVID G.
The only complaint is the parking is extremely tight and you have to be very careful in not hitting another truck or the building. The drop slot did not close all the way so make sure you take a picture to show you did in deed drop key off. Check out was a very smooth process and easy process: go to the text link, enter information for cleanliness and fuel guage, verify with pictures in the cab and back and turn your key in.BRIAN H.
John & William have been most helpful throughout the course of our storage needs. They graciously set us up, even on short notice, when our movers delivered our belongings before we could move into our house. They've both been courteous and professional in answering our questions and dealing with any billing issues. We would definitely recommend this facility!Ann M. | Expérience générale
This location was very helpful for my return and 2nd rental project. He even gave advise for trailer rental.Bruce F.
We broke down and tried to drop the trailer off at another location on Columbia, SC. U-Haul customer service is the absolute worst. Unbelievably frustrating. We have a bad time every time we use a U-Haul but for some reason keep trying again. We're renting a 26â€ next. Wish me luck. I can only imagine how bad this will be. Remote customer service is really clueless in most cases. U-Haul policies also make it really hard for the reps to give good customer service. To think I was stranded with a donut tire on my car and a trailer and had to drive it another 170 miles because they wouldn't let me drop it anywhere else (even the ones that accepted this type of trailer) without hundreds of dollars more and they couldn't even give me what that amount would be. I was just told hundreds. It was a painful experience. Shame on U-Haul for not having more flexibility under the circumstances. We are senior citizens and had to drive the additional miles with a rusty, 15 year old donut tire.Maribeth D.
Just noted the trailer needed swept out.KEN M.
No issues...no problems with process...what's to improve?Kenneth B.
William was VERY informative, helpful and found me an alternative drop-off location that was worth $80 to me. Excellent!!Jeffery G.
Le client n'a pas laissé de commentaire.Rachel T.
Le client n'a pas laissé de commentaire.Michael C.
William and John were both soo friendly and helpful. I would highly recommend this facility for both U-Haul and storage. One of the only storage facility's to have a clean environment and very helpful staff that understand every need you may have and gladly help you through it. If I ever need storage or truck rental services, Beaufort Self Storage would be the only place I would use! Soo grateful to have met them. Randall RewertsRandall R. | Expérience générale
Le client n'a pas laissé de commentaire.Linda S.
Le client n'a pas laissé de commentaire.Mark H.
Parking a premiumRon M.
I received a text and a call from U-Haul that changed my pickup location to Beaufort Self Storage. This location was close to me and I felt that William/Beaufort Self Storage was very welcoming, helpful and effective. My experience at Beaufort Self Storage was much better than my previous experiences at Kobuch Fireworks U-Haul. William also had the dish pack we needed when we ran out during packing. Thank you, William!Mark G.
Excellent associate on-site.JONATHAN C.
Glad the owner called to change reservation time due to not being open until 9 versus a scheduled pickup of 8Phil K.
Always great service. John the owner is a great person to deal with and William is a person I would hire and trust with my own business. Great team and the reason I come and always do business with these guysBARDO A.
I had no issues.Kenneth B.
The person who received the trailer was very friendly and personable. Though he was extremely busy he was very friendly and helpful. I cannot offer any improvements at this time.Louis P.
Le client n'a pas laissé de commentaire.Michael R.
Le client n'a pas laissé de commentaire.Emmie N.
Wonderful customer service. John was amazing. Very knowledgeable and thorough in answering any of my questions. Everything was ready when I came to pick up the truck, very convenient and smooth. Quick turn around as well for forgotten keys, called me first thing in the morning. I definitely highly recommend this u haul.Guadalupe S.
Outstanding service as usual.John S.
Le client n'a pas laissé de commentaire.Leevon S.
Incredible staff and very accommodating. I am very happy with this facility. This will be my go-to business for moving and storage. Nice to know they are always there and ready to support.William H. | Expérience générale
John (the owner) and William (site manager) were both very helpful and supportive. We rented a unit from them and will be using them in the future for trailer rentals. - JohnJohn H.
Le client n'a pas laissé de commentaire.Reginald D.
Le client n'a pas laissé de commentaire.Donald B.
Le client n'a pas laissé de commentaire.Donald A.
Le client n'a pas laissé de commentaire.Jason D.
Le client n'a pas laissé de commentaire.Valerie C.
Tight turn right needed at entrance and it should be better marked.Brett B.
Le client n'a pas laissé de commentaire.Chad L.
Loved it.Julio B.
The Gentleman was nice, courteous well knowledgeable on the truck and packing of the truck. He made this experience more tolerable I really appreciate him.Susan P.
For me nothing!Richard S.
Excellent service as usualMARTIN P.
Le client n'a pas laissé de commentaire.Frederic H.
Awesome customer service and easy worry free rental. This location is especially proud to be a U-Haul dealer. When you walk in the atmosphere feels comfortable and professional with cool U-Haul memorabilia. The gentleman helping me was knowledgeable, kind, and had me in and out quickly. This is by far the best U-Haul dealer location in Beaufort, SC by a long shot.Aleczander F.
Le client n'a pas laissé de commentaire.Joseph M. | Expérience générale
I was charged a late fee when returning the Trailor which I am disputing on my AMEX card. I had to take the Trailor to 3 locations on Saturday in order to return it. The return site was shown as a city in Tennessee vs Waynesville NC which is on my contract. UHaul on line software and customer service is terrible. I will never use UHaul again. Thank you. David HeadDAVID H.
Nothing! Your service is outstanding and go beyond helping customers For us you are life savers from â€œall my sons movers â€œ who did not complete our pack up and moveMARTIN P.
Le client n'a pas laissé de commentaire.THOMAS C.
Le client n'a pas laissé de commentaire.Debra S.
Le client n'a pas laissé de commentaire.Andrew R.
William is an outstanding U-Haul Manager and helped me put a trailer on hitch. I have gone here twice and it is the best one around.NANCY N.
Very nice people, very small equipment yard, difficult to maneuver.Wayne S.
Le client n'a pas laissé de commentaire.Peter G.
Great professional staff.John S.
Friendly service and always goes above and beyond to service its customers. I always recommend this group to everyone that needs a rent a trailer or truckBARDO A.
Le client n'a pas laissé de commentaire.Jeff W.
Le client n'a pas laissé de commentaire.Jeff I.
Excellent serviceKevin K.
John and William are examples of true professionals. I don't go anywhere else for my needs. Always awesome!!Hank Y.
Busy location and not a great place to drive in an drop off. I left trailer where I could as that was an issue. Will also say your customer service team failed miserably. 55 minutes to talk to a customer service representative. Then they said they needed to talk to traffic and would be right back. I guess someone else from traffic came on and she hung up on me without giving me a resolution. Very disappointed and I would expect better. Drove around 2 hours looking for a uhaul trailer drop off but any place I could get hold of didn't help or answer phone and said they do not accept trailers. These type requirements need to be shown on website.Bill H.
Le client n'a pas laissé de commentaire.Cherish E.
I was over charged on the mileage. I was charge for 97 miles went I only drove about 25 miles. They said they would correct it but I did not receive a corrected receipt. what going onFaye P.
all good...just a bit hard to get in and out. great help.William and S.
Beaufort Self Storage was a very convenient location in Port Royal. William was very helpful, knowledgeable about the facility ,efficient and accommodating to us. We would recommend this facility.Laura J. | Expérience générale
I have been a customer multiple time in the past few years and the staff has always been absolutely wonderful and helpful. Always clean areas and wonderful people!Kathryn M. | Expérience générale
Le client n'a pas laissé de commentaire.Ursula W. | Expérience générale
Le client n'a pas laissé de commentaire.Angela M. | Expérience générale
Everyone was friendly and went over and above to help. I would definitely use again if ever in the need.Katherine L. | Expérience générale
Very clean and efficient storage spaceMadison H. | Réservation
Very helpful and well kept.Guy T. | Réservation
The 1st month free that was offered online was not honored . Had I known it wouldn't be I would have definitely booked my storage at a facility that honored the promotion with the uhaul partnershipNatasha C. | Réservation
I cancelled my reservation for the unit prior to my move in date. I am no longer in need of a storage unit BUT if I do in the future I definitely plan to use your facility. Merci!Sandi S. | Réservation
Very nice even helped on a Sunday when they were closed!Kelsey K. | Réservation
AucunSteven T. | Expérience générale
Beaufort self storage is wonderful. The staff is great the units are clean and most of all they have 16 Cameras and a huge fence to keep my stuff safe. They sell Uhaul boxes and rented a truck to moveJohn S. | Expérience générale
Appreciate your businessIndia R. | Expérience générale
Thank you so much...i will return if I need a self service storage..will highly recommend to my family and friendsinez m. | Expérience générale
Had unit for 2 years. No problems. Would recommend the facility. Hours convenient, staff very friendly and helpful.CAROLYN L. | Expérience générale
The gentleman at the office was awesome!!!fran r. | Expérience générale
I am so glad that I chose this storage facility! It was quick, easy the gentleman who helped me was fabulous. The price isn't too shabby either. I'll highly recommend them to anyone.KELLY H. | Premières impressions
Facility and workers were great!TRAVIS L. | Premières impressions
Might need a bigger storage.Privacy R. | Premières impressions
Manager was extremely helpful and friendly during our move!Privacy R. | Premières impressions
The facility was very neat and the clerk was awesome. He walked me to my storage unit and explaines somethings and then we completed the paperwork.MIOSHI G. | Premières impressions
The people at the office were great. Everything was explained fully. The unit was clean. The payment processing for the initial rent and on-going was easy to set up. Glad I picked this location.Privacy R. | Premières impressions
Great service. The whole process went smoothly.Privacy R. | Premières impressions
The facility is very clean, owner is super nice and helped my fiancé when he needed it.Privacy R. | Premières impressions
It was fantasticPrivacy R. | Premières impressions
Very clean and secure, manager was very accommodating. Convenient unitPrivacy R. | Premières impressions
Great and helpful.Privacy R. | Premières impressions
We were informed that they do not participate in any programs with UHAUL for first month free. She said she would discout the first monthPrivacy R. | Premières impressions
didn`t end up needing the unit, but the manager was very nicePrivacy R. | Premières impressions
One of the smoother activities of the weekPrivacy R. | Premières impressions
Good staff, units clean, reasonably secure.Privacy R. | Premières impressions
Vicki is awesome! Very quick to respond helpful!Privacy R. | Premières impressions
Very quick to respond. Polite and professional. Would definitely recommend. Highly satisfied customer!Privacy R. | Premières impressions
Vicki was so accomadating for me. I was in a hurry to get my son to the airport. She went above and beyond to help me.Privacy R. | Premières impressions
Very helpfulPrivacy R. | Premières impressions
The manager of the facility was very helpful and nice. The unit was clean and easy to get to.Privacy R. | Premières impressions
Didn`t seem friendly.Privacy R. | Premières impressions
Trn rad tght esp w/lg uhaul Mine-26` Shld say no lg trucks Hd to rtrn it diff loc b/c of sz Drs nt high, esp w/rsd conc lip for flding Lns slope so un/lding hrdr w/lg obj or trk w/rmp Car/pk-up bttrPrivacy R. | Premières impressions
Proprietor was very helpful and pleasant. I moved in during a downpour and was happy to see a nice dry storage unit.MARGARET E. | Premières impressions
Great service!Privacy R. | Premières impressions
Great service!Privacy R. | Premières impressions
Unit reserved not available. We received a call to notify us ASAP so we could make other arrangements.Privacy R. | Premières impressions
Met all expectations. Clean and accommodating.Privacy R. | Premières impressions
Although our move didn`t happen. I was very Impressed with the online services, and cheap competitive prices.Privacy R. | Premières impressions
absolutely greatPrivacy R. | Premières impressions
Absolutely great!Privacy R. | Premières impressions
Facility very clean and accessible. Vickie very helpful with final directions. Admin process was simple and quick. Definitely recommend to anyone needing storage in Beaufort area.Privacy R. | Premières impressions
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