Customer Reviews for Beaufort Self Storage
(U-Haul Neighborhood Dealer)

1 008 évaluations

1721 Ribaut Rd   Port Royal, SC 29935

(843) 476-4251

Heures d’ouverture

  • Mon-Tue: 9 am–5 pm
  • Wed: 9 am–12 pm
  • Thur-Fri: 9 am–5 pm
  • Sat-Sun: 9 am–12 pm

Services dans cet établissement :

Pour nous contacter

(843) 476-4251

1721 Ribaut Rd
Port Royal, SC 29935

Services dans cet établissement :

Heures d’ouverture

  • Mon-Tue: 9 am–5 pm
  • Wed: 9 am–12 pm
  • Thur-Fri: 9 am–5 pm
  • Sat-Sun: 9 am–12 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael A 
Évaluation :
4

William was great with his customer service. He made sure that the vehicle was available and ready. I tried to use the app to check in but was not working so check in on sight was done smoothly.

Kwame S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linc L 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GEORGE R 
Évaluation :
5

The team there at that location was very friendly and very helpful.

Cynthia W 
Évaluation :
5

Very friendly and knowledgeable service.

Goerge L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S 
Évaluation :
5

Excellent customer service.

Brenda L 
Évaluation :
5

Not applicable. Good job!

Kimberly S 
Évaluation :
4

It was easily located and the staff was nice and friendly. It was a super easy process from completing the contract and hitching up the trailer to our truck.

Joanna S 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ashlie p 
Évaluation :
5

Excellent service à la clientèle

Tithanie V 
Évaluation :
2

Didn't put Enoug Gas in the truck 4 My Travel I have to pay for Gas twice

Mimi P 
Évaluation :
5

These guys r great no prob at all

Shanka M 
Évaluation :
5

These guys are models for business could learn a lesson. They were efficient, courteous and understanding my needs and my move. The facility was clean easily accessible and presentable. Everthing was better than expected. Wonderful job! Thank you over and over

aaron H 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRIS C 
Évaluation :
5

The store manager was an amazing person, super helpful and professional!

Patricia S 
Évaluation :
5

No improvements necessary. The manager and owner are great to work with. This location should be the flagship for how all U-Haul places should run.

Yolanda R 
Évaluation :
5

Excellent service à la clientèle

RICHARD D 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John C 
Évaluation :
5

The owner made renting so easy. He was very friendly and explained everything to us. It was the best experience I have ever had woth Uhaul. All of your locations need to be trained like he was. Incredible experience!!

Billy K 
Évaluation :
5

Everything went really smooth. Everything was ready to go. He walked me around truck and made sure I had everything set up even got mirrors adjusted for me. Will do business with again.

Lonnie S 
Évaluation :
5

Great location and excellent staff!

WILLIAMANTHONY E 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRANDY F 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James L 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason S 
Évaluation :
4

The agent was outstanding in handling everything.

William S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

tony m 
Évaluation :
5

William was great to deal with, quick and explained everything thoroughly.

Carl R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Camden G 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert L 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Joseph W 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Yolanda R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rosa B 
Évaluation :
3

The man working there was very knowledgeable and helpful.

JAMES J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David H 
Évaluation :
4

Le client n'a pas laissé de commentaire.

WILLIAMANTHONY E 
Évaluation :
5

Super helpful!!

GARY R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Samuel F 
Évaluation :
4

Le client n'a pas laissé de commentaire.

STEPHEN P 
Évaluation :
5

Nothing, the customer service was great.

Jacqueline A 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Romaine W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew P 
Évaluation :
4

Manager was great!

Don M 
Évaluation :
1

Terrible location. It's a storage facility that as an after-thought rents U-Haul. Terrible after hours Drop Off Instructions to find the entrance. Not even visibly marked. Would NEVER use this location for anything. Find another franchisee.

Bruce B 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert W 
Évaluation :
5

It was overall a really good experience. The man that was working was really helpful and overall just a good guy! I would really recommend this Beaufort Self Storage location, even thought it is located in a tricky spot. I was showed everything on the truck, he helped me move the mirrors and just make sure I felt safe/comfortable with the truck!!! 10/10 recommend.

michelle s 
Évaluation :
5

i canceled this, there is no parking, did not fit mt needs

Michael M  |  Réservation 
Évaluation :
3

na truck never made it, it was towed! motor blew up!

Michael M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

dan M 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David W 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Anjohnene D 
Évaluation :
4

Web site could be more helpful times out to fast could not finish checkinon app

Terry S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ross E 
Évaluation :
5

Great staff!

ross e 
Évaluation :
5

Customer Service was amazing from start to finish.

JOSEPH P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christopher S 
Évaluation :
4

Thank you to the gentleman that assisted me, friendly, knowledgeable, and courteous.

TAWNJA J 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Peter C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lamar R 
Évaluation :
3

When dropping off if the nearest location could be provided at rental time it would be very helpful.

James M 
Évaluation :
4

Le client n'a pas laissé de commentaire.

David H 
Évaluation :
4

Not well marked. Tiny parking lot just off busy road. Car and trailer can barely pull in.

Richard S 
Évaluation :
5

Great service overall impressed with his knowledge and kindness

cindy w 
Évaluation :
5

Just make sure the air conditioner works in the vehicle. I know it's a truck but loading and no air conditioning it was rough.

Tyrone L 
Évaluation :
5

Owner was super helpful.

Cheryl O 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard S 
Évaluation :
5

This location is always so kind and helpful. The owner and team go out of their way to make the experience exceptional.

Jason H 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ROBERT M 
Évaluation :
5

No need for improvements. Customer service representative, William was excellent: professional, knowledgeable and courteous. Equipment was ready on time, fueled and fully equipped. Seamless pickup and return.

Peter S 
Évaluation :
4

Le client n'a pas laissé de commentaire.

CRAIG L 
Évaluation :
5

He was great and very friendly. Would use in the future.

hope b 
Évaluation :
4

Fast service, in and out

Dianne P 
Évaluation :
5

John and William was very Helpful and Friendly. Thanks

Jacqueline R 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chuck G 
Évaluation :
2

The truck was new so it was clean, but the front passenger side tire was extremely low on air and there was only 1/4 a tank of gas in it. He said he didn't do any maintenance (tire) on the truck. Any customer should be able to pick up a truck full of gas and tires full of air. Also he did not know if truck had cruise control and told me to google it.

Lynn T 
Évaluation :
5

I was always treated well.

Candy D 
Évaluation :
5

Apparently the agent was under the impression that our pick up time was 9 am and was being pressured to rent the van to others. My confirmed reservation was for 12:30, about the time we showed up. It would have been very bad if the van was rented out to someone else. Kudos to the agent on site for holding firm.

Jeff C 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura B 
Évaluation :
5

Easy and fast! Great experience!

Jeff B 
Évaluation :
5

The truck, location, and personnel at Ribaut Road were great. However, our original reservation sent up to a Seabrock, SC location that didn't even have trucks. I talked to two people on the phone to straighten things out. One didn't seem to care at all and the other was even rude. They were both very unhelpful. Thank goodness for the man at Ribaut Road.

Keenan W 
Évaluation :
3

get a location that coesn't require a 2 hour drive to drop off the equipment!

william b 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy S 
Évaluation :
4

John is great. This is the only location in Beaufort that I will ever use.

ELEONORA S 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cab M 
Évaluation :
5

I'd called to ask moving mattress and box springs be put aside and they were when I picked up the truck. The professional, attention to detail, like checking the mirrors are set correctly make them special.

Pam S 
Évaluation :
5

Outstanding service as usual. Best uhaul dealer on the planet.

John S 
Évaluation :
4

Have more parking. Area was a little tight. Other than that was awesome and helpful. Much appreciated. Thanks Dave

Dave S 
Évaluation :
5

GM on site was great! Can remember his name, but best Uhaul dude I've ever dealt with!

Jenn B 
Évaluation :
5

The manager or assistant on dues Sunday Morning was GREAT. Explained everything about the process, and how the truck worked for me. Also tips on how to pack it when I returned it. Great experience. THANK YOU.

Christine N 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith W 
Évaluation :
4

The manager was great and super helpful!

Megan P 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brad B 
Évaluation :
3

I had a 4'x8' trailer - they are light and manueverable, but the location is still difficult to access. In the front, on Ribaolt Road, very difficult to enter, then turn around, with a trailer. I had been here before with another rental, and a person directed me to go to the back entrance. This time I could not even find that. Did not interact with any personnel since it was very early in the morning on a holiday (jan 2).

michael g 
Évaluation :
4

No concerns. The owner was very pleasant and engaging. He provided detailed information and was very helpful.

CATHERINE D 
Évaluation :
5

William at Paris Island was excellent and very helpful on my return. I will use him again. UHaul as a company, however, is lacking. I could not return the trailer near my destination in Bluffton despite several UHaul locations near me. No local location would take a trailer. Only trucks because they are more profitable. This is not a top shelf business practice, and is disappointing.

Robert W 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey M  |  Expérience générale 
Évaluation :
5

I have used this facility on two separate occasions and have been completely satisfied with the service and pricing.

Rick O  |  Expérience générale 
Évaluation :
5

Thank you for everything.

Azoora R  |  Expérience générale 
Évaluation :
5

John & William have been most helpful throughout the course of our storage needs. They graciously set us up, even on short notice, when our movers delivered our belongings before we could move into our house. They've both been courteous and professional in answering our questions and dealing with any billing issues. We would definitely recommend this facility!

Ann M  |  Expérience générale 
Évaluation :
5

William and John were both soo friendly and helpful. I would highly recommend this facility for both U-Haul and storage. One of the only storage facility's to have a clean environment and very helpful staff that understand every need you may have and gladly help you through it. If I ever need storage or truck rental services, Beaufort Self Storage would be the only place I would use! Soo grateful to have met them. Randall Rewerts

Randall R  |  Expérience générale 
Évaluation :
5

Incredible staff and very accommodating. I am very happy with this facility. This will be my go-to business for moving and storage. Nice to know they are always there and ready to support.

William H  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph M  |  Expérience générale 
Évaluation :
5

Beaufort Self Storage was a very convenient location in Port Royal. William was very helpful, knowledgeable about the facility ,efficient and accommodating to us. We would recommend this facility.

Laura J  |  Expérience générale 
Évaluation :
5

I have been a customer multiple time in the past few years and the staff has always been absolutely wonderful and helpful. Always clean areas and wonderful people!

Kathryn M  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ursula W  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela M  |  Expérience générale 
Évaluation :
5

Everyone was friendly and went over and above to help. I would definitely use again if ever in the need.

Katherine L  |  Expérience générale 
Évaluation :
4

Very clean and efficient storage space

Madison H  |  Réservation 
Évaluation :
4

Very helpful and well kept.

Guy T  |  Réservation 
Évaluation :
3

The 1st month free that was offered online was not honored . Had I known it wouldn't be I would have definitely booked my storage at a facility that honored the promotion with the uhaul partnership

Natasha C  |  Réservation 
Évaluation :
3

I cancelled my reservation for the unit prior to my move in date. I am no longer in need of a storage unit BUT if I do in the future I definitely plan to use your facility. Merci!

Sandi S  |  Réservation 
Évaluation :
4

Very nice even helped on a Sunday when they were closed!

Kelsey K  |  Réservation 
Évaluation :
3

Aucun

Steven T  |  Expérience générale 
Évaluation :
5

Beaufort self storage is wonderful. The staff is great the units are clean and most of all they have 16 Cameras and a huge fence to keep my stuff safe. They sell Uhaul boxes and rented a truck to move

John S  |  Expérience générale 
Évaluation :
5

Appreciate your business

India R  |  Expérience générale 
Évaluation :
5

Thank you so much...i will return if I need a self service storage..will highly recommend to my family and friends

inez m  |  Expérience générale 
Évaluation :
5

Had unit for 2 years. No problems. Would recommend the facility. Hours convenient, staff very friendly and helpful.

CAROLYN L  |  Expérience générale 
Évaluation :
4

The gentleman at the office was awesome!!!

fran r  |  Expérience générale 
Évaluation :
5

I am so glad that I chose this storage facility! It was quick, easy the gentleman who helped me was fabulous. The price isn't too shabby either. I'll highly recommend them to anyone.

KELLY H  |  Premières impressions 
Évaluation :
5

Facility and workers were great!

TRAVIS L  |  Premières impressions 
Évaluation :
5

Might need a bigger storage.

Privacy R  |  Premières impressions 
Évaluation :
5

Manager was extremely helpful and friendly during our move!

Privacy R  |  Premières impressions 
Évaluation :
5

The facility was very neat and the clerk was awesome. He walked me to my storage unit and explaines somethings and then we completed the paperwork.

MIOSHI G  |  Premières impressions 
Évaluation :
4

The people at the office were great. Everything was explained fully. The unit was clean. The payment processing for the initial rent and on-going was easy to set up. Glad I picked this location.

Privacy R  |  Premières impressions 
Évaluation :
5

Great service. The whole process went smoothly.

Privacy R  |  Premières impressions 
Évaluation :
5

The facility is very clean, owner is super nice and helped my fiancé when he needed it.

Privacy R  |  Premières impressions 
Évaluation :
4

It was fantastic

Privacy R  |  Premières impressions 
Évaluation :
4

Very clean and secure, manager was very accommodating. Convenient unit

Privacy R  |  Premières impressions 
Évaluation :
5

Great and helpful.

Privacy R  |  Premières impressions 
Évaluation :
2

We were informed that they do not participate in any programs with UHAUL for first month free. She said she would discout the first month

Privacy R  |  Premières impressions 
Évaluation :
3

didn`t end up needing the unit, but the manager was very nice

Privacy R  |  Premières impressions 
Évaluation :
5

One of the smoother activities of the week

Privacy R  |  Premières impressions 
Évaluation :
4

Good staff, units clean, reasonably secure.

Privacy R  |  Premières impressions 
Évaluation :
5

Vicki is awesome! Very quick to respond helpful!

Privacy R  |  Premières impressions 
Évaluation :
5

Very quick to respond. Polite and professional. Would definitely recommend. Highly satisfied customer!

Privacy R  |  Premières impressions 
Évaluation :
5

Vicki was so accomadating for me. I was in a hurry to get my son to the airport. She went above and beyond to help me.

Privacy R  |  Premières impressions 
Évaluation :
4

Very helpful

Privacy R  |  Premières impressions 
Évaluation :
4

The manager of the facility was very helpful and nice. The unit was clean and easy to get to.

Privacy R  |  Premières impressions 
Évaluation :
2

Didn`t seem friendly.

Privacy R  |  Premières impressions 
Évaluation :
3

Trn rad tght esp w/lg uhaul Mine-26` Shld say no lg trucks Hd to rtrn it diff loc b/c of sz Drs nt high, esp w/rsd conc lip for flding Lns slope so un/lding hrdr w/lg obj or trk w/rmp Car/pk-up bttr

Privacy R  |  Premières impressions 
Évaluation :
5

Proprietor was very helpful and pleasant. I moved in during a downpour and was happy to see a nice dry storage unit.

MARGARET E  |  Premières impressions 
Évaluation :
5

Great service!

Privacy R  |  Premières impressions 
Évaluation :
5

Great service!

Privacy R  |  Premières impressions 
Évaluation :
3

Unit reserved not available. We received a call to notify us ASAP so we could make other arrangements.

Privacy R  |  Premières impressions 
Évaluation :
3

Met all expectations. Clean and accommodating.

Privacy R  |  Premières impressions 
Évaluation :
5

Although our move didn`t happen. I was very Impressed with the online services, and cheap competitive prices.

Privacy R  |  Premières impressions 
Évaluation :
5

absolutely great

Privacy R  |  Premières impressions 
Évaluation :
5

Absolutely great!

Privacy R  |  Premières impressions 
Évaluation :
5

Facility very clean and accessible. Vickie very helpful with final directions. Admin process was simple and quick. Definitely recommend to anyone needing storage in Beaufort area.

Privacy R  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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