Customer Reviews for Beaufort Self Storage
(Concessionnaire U-Haul dans le voisinage)

866 évaluations

1721 Ribaut Rd   Port Royal, SC 29935

(843) 476-4251

Heures d'ouverture de l'établissement

  • Lun - mar : 9h am à 5h pm
  • Mer : 9h am à 12h pm
  • Jeu - ven : 9h am à 5h pm
  • Sam - dim : 9h am à 12h pm
Heures d'ouverture spéciales
  • 7/3/2022 - 7/4/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(843) 476-4251

1721 Ribaut Rd
Port Royal, SC 29935

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - mar : 9h am à 5h pm
  • Mer : 9h am à 12h pm
  • Jeu - ven : 9h am à 5h pm
  • Sam - dim : 9h am à 12h pm
Heures d'ouverture spéciales
  • 7/3/2022 - 7/4/2022: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
5

Le client n'a pas laissé de commentaire.

Shenai J. 
Évaluation :
4

May have just been a mistake but I was charged for 40 miles when I went less then 20 miles my move was 4 minutes away from the uhaul dealer and I was finished w/ truck back on lot turned in less than 2 hours after I rented it

Chris L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Keith W. 
Évaluation :
4

Location allows for contactless and contact drop off and pick up; big thumbs up. Owner was present and helpful to where he even parked the truck for us! Only recommendation is to place a sign at back entrance of property so future U-Haul returns know where to enter easily.

Resfa L. 
Évaluation :
5

Great customer service! Received personalized attention and information about my UHaul rental. Very nice staff. Highly recommend.

Michelle L. 
Évaluation :
3

I've called for my complaint and spoke to a Danenon Hawkins I told him all my issues and my out of pocket expenses, I even sent him all the receipts, no response then on Wednesday I talked to Winston Gasu and told him the whole story and also sent him the receipts, no response from him either!! This company is the worse

James T. 
Évaluation :
5

Always great service

BARDO A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Patrick C. 
Évaluation :
5

Excellent service à la clientèle

Mark K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Scott M. 
Évaluation :
5

Not much. Agent at pickup location was great! Equipment was too.

jeremey L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason F. 
Évaluation :
5

Excellent service.

John S. 
Évaluation :
3

There is a no smoking sign on the truck yet it clearly smelled of smoke. The inside wS dirty and dog hair everywhere.

Amory W. 
Évaluation :
5

William was such a Blessing to me in such a short notice.

Lisa A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kenneth A. 
Évaluation :
5

Very helpful and friendly! Thank you!

Demeka J. 
Évaluation :
5

Everything was fine.

JOHN G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Larry M. 
Évaluation :
5

Efficient helpful nice location

Susan S. 
Évaluation :
5

Truck Really dirty inside coca cola spill everywhere

Francisco V. 
Évaluation :
5

The owner or employee who helped me was friendly and helpful. He attached the trailer for me. The whole process was quick and easy. Thank you. I would recommend this business to others.

William L. 
Évaluation :
4

I was concerned at first we arrived early and the location had me nervous about exiting the facility. He was extremely helpful and informative and we were able to exit out the back gate without issues.

Candace H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Berto G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREY M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LEON P. 
Évaluation :
1

Bad location. Hard to pull in off the highway with no turning radius for towed vehicles.

KURT E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dietrich G. 
Évaluation :
5

The gentleman at this location was very good and experienced and helped us quickly so we could be on our way. Also, Chuck at the Savannah Traffic Office was "Exceptional". He let us know the initial truck was no longer available and came up with a quick substitute at another location, he was great at handling our needs for 2 weeks as we needed to change our plans due to a snow/ice storm. Merci.

Richard L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Potassa D. 
Évaluation :
5

Excellent job. Much appreciated

Michelle Y. 
Évaluation :
4

The parking lot is tiny and difficult to get in and out of

Stephanie C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wayne R. 
Évaluation :
3

We had problems with the return application. There were several reasons. First, our phone number was wrong in the system but this was supposedly fixed on pickup. Second, our contract said one drop location but the app sai a different location.

Steve S. 
Évaluation :
5

Have had multiple experiences with this location. All flawless.

KENNETH JOSEPH B. 
Évaluation :
5

The location is VERY difficult to recognize. With even a small trailer attached, it is next to impossible to enter the location from the street the location is addressed at (1721 Ribault Drive, Port Royal SC). Otherwise, the man that helped me was great and the whole process took seconds.

michael G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHRISTI W. 
Évaluation :
3

Kept waiting by the staff with no explanation as to why or how long they might be.

Stephen S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeffrey S. 
Évaluation :
5

I have used this facility on two separate occasions and have been completely satisfied with the service and pricing.

Rick O.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Herminio P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony R. 
Évaluation :
5

Quick courteous check out and easy return.

Jasmin C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

William S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Harold T. 
Évaluation :
5

Excellent customer service!! Courteous and Professional!! Will definitely use this location again. Thank you, Betty Edwards

Betty E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

CHARLES I. 
Évaluation :
5

Excellent service à la clientèle

John S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John C. 
Évaluation :
5

The rate northbound was great

William R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Robert W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gary E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Stephen R. 
Évaluation :
5

Thank you for everything.

Azoora Racing LLC B.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James G. 
Évaluation :
5

Owner was excellent....very informative and friendly.

DAVID G. 
Évaluation :
4

The only complaint is the parking is extremely tight and you have to be very careful in not hitting another truck or the building. The drop slot did not close all the way so make sure you take a picture to show you did in deed drop key off. Check out was a very smooth process and easy process: go to the text link, enter information for cleanliness and fuel guage, verify with pictures in the cab and back and turn your key in.

BRIAN H. 
Évaluation :
5

John & William have been most helpful throughout the course of our storage needs. They graciously set us up, even on short notice, when our movers delivered our belongings before we could move into our house. They've both been courteous and professional in answering our questions and dealing with any billing issues. We would definitely recommend this facility!

Ann M.  |  Expérience générale 
Évaluation :
5

This location was very helpful for my return and 2nd rental project. He even gave advise for trailer rental.

Bruce F. 
Évaluation :
1

We broke down and tried to drop the trailer off at another location on Columbia, SC. U-Haul customer service is the absolute worst. Unbelievably frustrating. We have a bad time every time we use a U-Haul but for some reason keep trying again. We're renting a 26” next. Wish me luck. I can only imagine how bad this will be. Remote customer service is really clueless in most cases. U-Haul policies also make it really hard for the reps to give good customer service. To think I was stranded with a donut tire on my car and a trailer and had to drive it another 170 miles because they wouldn't let me drop it anywhere else (even the ones that accepted this type of trailer) without hundreds of dollars more and they couldn't even give me what that amount would be. I was just told hundreds. It was a painful experience. Shame on U-Haul for not having more flexibility under the circumstances. We are senior citizens and had to drive the additional miles with a rusty, 15 year old donut tire.

Maribeth D. 
Évaluation :
5

Just noted the trailer needed swept out.

KEN M. 
Évaluation :
5

No issues...no problems with process...what's to improve?

Kenneth B. 
Évaluation :
5

William was VERY informative, helpful and found me an alternative drop-off location that was worth $80 to me. Excellent!!

Jeffery G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rachel T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael C. 
Évaluation :
5

William and John were both soo friendly and helpful. I would highly recommend this facility for both U-Haul and storage. One of the only storage facility's to have a clean environment and very helpful staff that understand every need you may have and gladly help you through it. If I ever need storage or truck rental services, Beaufort Self Storage would be the only place I would use! Soo grateful to have met them. Randall Rewerts

Randall R.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Linda S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mark H. 
Évaluation :
3

Parking a premium

Ron M. 
Évaluation :
5

I received a text and a call from U-Haul that changed my pickup location to Beaufort Self Storage. This location was close to me and I felt that William/Beaufort Self Storage was very welcoming, helpful and effective. My experience at Beaufort Self Storage was much better than my previous experiences at Kobuch Fireworks U-Haul. William also had the dish pack we needed when we ran out during packing. Thank you, William!

Mark G. 
Évaluation :
5

Excellent associate on-site.

JONATHAN C. 
Évaluation :
5

Glad the owner called to change reservation time due to not being open until 9 versus a scheduled pickup of 8

Phil K. 
Évaluation :
5

Always great service. John the owner is a great person to deal with and William is a person I would hire and trust with my own business. Great team and the reason I come and always do business with these guys

BARDO A. 
Évaluation :
5

I had no issues.

Kenneth B. 
Évaluation :
5

The person who received the trailer was very friendly and personable. Though he was extremely busy he was very friendly and helpful. I cannot offer any improvements at this time.

Louis P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Emmie N. 
Évaluation :
5

Wonderful customer service. John was amazing. Very knowledgeable and thorough in answering any of my questions. Everything was ready when I came to pick up the truck, very convenient and smooth. Quick turn around as well for forgotten keys, called me first thing in the morning. I definitely highly recommend this u haul.

Guadalupe S. 
Évaluation :
5

Outstanding service as usual.

John S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Leevon S. 
Évaluation :
5

Incredible staff and very accommodating. I am very happy with this facility. This will be my go-to business for moving and storage. Nice to know they are always there and ready to support.

William H.  |  Expérience générale 
Évaluation :
4

John (the owner) and William (site manager) were both very helpful and supportive. We rented a unit from them and will be using them in the future for trailer rentals. - John

John H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Reginald D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Donald A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jason D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Valerie C. 
Évaluation :
4

Tight turn right needed at entrance and it should be better marked.

Brett B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Chad L. 
Évaluation :
5

Loved it.

Julio B. 
Évaluation :
5

The Gentleman was nice, courteous well knowledgeable on the truck and packing of the truck. He made this experience more tolerable I really appreciate him.

Susan P. 
Évaluation :
5

For me nothing!

Richard S. 
Évaluation :
5

Excellent service as usual

MARTIN P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Frederic H. 
Évaluation :
5

Awesome customer service and easy worry free rental. This location is especially proud to be a U-Haul dealer. When you walk in the atmosphere feels comfortable and professional with cool U-Haul memorabilia. The gentleman helping me was knowledgeable, kind, and had me in and out quickly. This is by far the best U-Haul dealer location in Beaufort, SC by a long shot.

Aleczander F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Joseph M.  |  Expérience générale 
Évaluation :
5

I was charged a late fee when returning the Trailor which I am disputing on my AMEX card. I had to take the Trailor to 3 locations on Saturday in order to return it. The return site was shown as a city in Tennessee vs Waynesville NC which is on my contract. UHaul on line software and customer service is terrible. I will never use UHaul again. Thank you. David Head

DAVID H. 
Évaluation :
5

Nothing! Your service is outstanding and go beyond helping customers For us you are life savers from “all my sons movers “ who did not complete our pack up and move

MARTIN P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

THOMAS C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Debra S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew R. 
Évaluation :
5

William is an outstanding U-Haul Manager and helped me put a trailer on hitch. I have gone here twice and it is the best one around.

NANCY N. 
Évaluation :
5

Beaufort Self Storage was a very convenient location in Port Royal. William was very helpful, knowledgeable about the facility ,efficient and accommodating to us. We would recommend this facility.

Laura J.  |  Expérience générale 
Évaluation :
5

I have been a customer multiple time in the past few years and the staff has always been absolutely wonderful and helpful. Always clean areas and wonderful people!

Kathryn M.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ursula W.  |  Expérience générale 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Angela M.  |  Expérience générale 
Évaluation :
5

Everyone was friendly and went over and above to help. I would definitely use again if ever in the need.

Katherine L.  |  Expérience générale 
Évaluation :
4

Very clean and efficient storage space

Madison H.  |  Réservation 
Évaluation :
4

Very helpful and well kept.

Guy T.  |  Réservation 
Évaluation :
3

The 1st month free that was offered online was not honored . Had I known it wouldn't be I would have definitely booked my storage at a facility that honored the promotion with the uhaul partnership

Natasha C.  |  Réservation 
Évaluation :
3

I cancelled my reservation for the unit prior to my move in date. I am no longer in need of a storage unit BUT if I do in the future I definitely plan to use your facility. Merci!

Sandi S.  |  Réservation 
Évaluation :
4

Very nice even helped on a Sunday when they were closed!

Kelsey K.  |  Réservation 
Évaluation :
3

Aucun

Steven T.  |  Expérience générale 
Évaluation :
5

Beaufort self storage is wonderful. The staff is great the units are clean and most of all they have 16 Cameras and a huge fence to keep my stuff safe. They sell Uhaul boxes and rented a truck to move

John S.  |  Expérience générale 
Évaluation :
5

Appreciate your business

India R.  |  Expérience générale 
Évaluation :
5

Thank you so much...i will return if I need a self service storage..will highly recommend to my family and friends

inez m.  |  Expérience générale 
Évaluation :
5

Had unit for 2 years. No problems. Would recommend the facility. Hours convenient, staff very friendly and helpful.

CAROLYN L.  |  Expérience générale 
Évaluation :
4

The gentleman at the office was awesome!!!

fran r.  |  Expérience générale 
Évaluation :
5

I am so glad that I chose this storage facility! It was quick, easy the gentleman who helped me was fabulous. The price isn't too shabby either. I'll highly recommend them to anyone.

KELLY H.  |  Premières impressions 
Évaluation :
5

Facility and workers were great!

TRAVIS L.  |  Premières impressions 
Évaluation :
5

Might need a bigger storage.

Privacy R.  |  Premières impressions 
Évaluation :
5

Manager was extremely helpful and friendly during our move!

Privacy R.  |  Premières impressions 
Évaluation :
5

The facility was very neat and the clerk was awesome. He walked me to my storage unit and explaines somethings and then we completed the paperwork.

MIOSHI G.  |  Premières impressions 
Évaluation :
4

The people at the office were great. Everything was explained fully. The unit was clean. The payment processing for the initial rent and on-going was easy to set up. Glad I picked this location.

Privacy R.  |  Premières impressions 
Évaluation :
5

Great service. The whole process went smoothly.

Privacy R.  |  Premières impressions 
Évaluation :
5

The facility is very clean, owner is super nice and helped my fiancé when he needed it.

Privacy R.  |  Premières impressions 
Évaluation :
4

It was fantastic

Privacy R.  |  Premières impressions 
Évaluation :
4

Very clean and secure, manager was very accommodating. Convenient unit

Privacy R.  |  Premières impressions 
Évaluation :
5

Great and helpful.

Privacy R.  |  Premières impressions 
Évaluation :
2

We were informed that they do not participate in any programs with UHAUL for first month free. She said she would discout the first month

Privacy R.  |  Premières impressions 
Évaluation :
3

didn`t end up needing the unit, but the manager was very nice

Privacy R.  |  Premières impressions 
Évaluation :
5

One of the smoother activities of the week

Privacy R.  |  Premières impressions 
Évaluation :
4

Good staff, units clean, reasonably secure.

Privacy R.  |  Premières impressions 
Évaluation :
5

Vicki is awesome! Very quick to respond helpful!

Privacy R.  |  Premières impressions 
Évaluation :
5

Very quick to respond. Polite and professional. Would definitely recommend. Highly satisfied customer!

Privacy R.  |  Premières impressions 
Évaluation :
5

Vicki was so accomadating for me. I was in a hurry to get my son to the airport. She went above and beyond to help me.

Privacy R.  |  Premières impressions 
Évaluation :
4

Very helpful

Privacy R.  |  Premières impressions 
Évaluation :
4

The manager of the facility was very helpful and nice. The unit was clean and easy to get to.

Privacy R.  |  Premières impressions 
Évaluation :
2

Didn`t seem friendly.

Privacy R.  |  Premières impressions 
Évaluation :
3

Trn rad tght esp w/lg uhaul Mine-26` Shld say no lg trucks Hd to rtrn it diff loc b/c of sz Drs nt high, esp w/rsd conc lip for flding Lns slope so un/lding hrdr w/lg obj or trk w/rmp Car/pk-up bttr

Privacy R.  |  Premières impressions 
Évaluation :
5

Proprietor was very helpful and pleasant. I moved in during a downpour and was happy to see a nice dry storage unit.

MARGARET E.  |  Premières impressions 
Évaluation :
5

Great service!

Privacy R.  |  Premières impressions 
Évaluation :
5

Great service!

Privacy R.  |  Premières impressions 
Évaluation :
3

Unit reserved not available. We received a call to notify us ASAP so we could make other arrangements.

Privacy R.  |  Premières impressions 
Évaluation :
3

Met all expectations. Clean and accommodating.

Privacy R.  |  Premières impressions 
Évaluation :
5

Although our move didn`t happen. I was very Impressed with the online services, and cheap competitive prices.

Privacy R.  |  Premières impressions 
Évaluation :
5

absolutely great

Privacy R.  |  Premières impressions 
Évaluation :
5

Absolutely great!

Privacy R.  |  Premières impressions 
Évaluation :
5

Facility very clean and accessible. Vickie very helpful with final directions. Admin process was simple and quick. Definitely recommend to anyone needing storage in Beaufort area.

Privacy R.  |  Premières impressions 
Non les évaluations ont été soumises pour cet établissement.

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