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GEORGE RACIN
Customer Reviews for Beaufort Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The team there at that location was very friendly and very helpful.
Cynthia WaltersVery friendly and knowledgeable service.
Goerge LodgeExcellent customer service.
Brenda LeoNot applicable. Good job!
Kimberly SmithIt was easily located and the staff was nice and friendly. It was a super easy process from completing the contract and hitching up the trailer to our truck.
Joanna StallardExcellent service à la clientèle
Tithanie VaughnDidn't put Enoug Gas in the truck 4 My Travel I have to pay for Gas twice
Mimi PriorThese guys r great no prob at all
Shanka MilledgeThese guys are models for business could learn a lesson. They were efficient, courteous and understanding my needs and my move. The facility was clean easily accessible and presentable. Everthing was better than expected. Wonderful job! Thank you over and over
aaron HughesThe store manager was an amazing person, super helpful and professional!
Patricia SantosNo improvements necessary. The manager and owner are great to work with. This location should be the flagship for how all U-Haul places should run.
Yolanda RosamontExcellent service à la clientèle
RICHARD DeMarsicoThe owner made renting so easy. He was very friendly and explained everything to us. It was the best experience I have ever had woth Uhaul. All of your locations need to be trained like he was. Incredible experience!!
Billy KirbyEverything went really smooth. Everything was ready to go. He walked me around truck and made sure I had everything set up even got mirrors adjusted for me. Will do business with again.
Lonnie SchellGreat location and excellent staff!
WILLIAMANTHONY ESTERHUIZENThe agent was outstanding in handling everything.
William StricklandWilliam was great to deal with, quick and explained everything thoroughly.
Carl RustThe man working there was very knowledgeable and helpful.
JAMES JOHANNEMANNSuper helpful!!
GARY ROSSINothing, the customer service was great.
Jacqueline AntleyManager was great!
Don McCollTerrible location. It's a storage facility that as an after-thought rents U-Haul. Terrible after hours Drop Off Instructions to find the entrance. Not even visibly marked. Would NEVER use this location for anything. Find another franchisee.
Bruce BakerIt was overall a really good experience. The man that was working was really helpful and overall just a good guy! I would really recommend this Beaufort Self Storage location, even thought it is located in a tricky spot. I was showed everything on the truck, he helped me move the mirrors and just make sure I felt safe/comfortable with the truck!!! 10/10 recommend.
michelle salernoi canceled this, there is no parking, did not fit mt needs
Michael Mcnamara | Réservationna truck never made it, it was towed! motor blew up!
Michael McnamaraWeb site could be more helpful times out to fast could not finish checkinon app
Terry SullivanGreat staff!
ross enochsCustomer Service was amazing from start to finish.
JOSEPH PATRICK HUBIKThank you to the gentleman that assisted me, friendly, knowledgeable, and courteous.
TAWNJA JONESWhen dropping off if the nearest location could be provided at rental time it would be very helpful.
James MattsNot well marked. Tiny parking lot just off busy road. Car and trailer can barely pull in.
Richard SloanGreat service overall impressed with his knowledge and kindness
cindy whitleyJust make sure the air conditioner works in the vehicle. I know it's a truck but loading and no air conditioning it was rough.
Tyrone LoganOwner was super helpful.
Cheryl OwensThis location is always so kind and helpful. The owner and team go out of their way to make the experience exceptional.
Jason HopeNo need for improvements. Customer service representative, William was excellent: professional, knowledgeable and courteous. Equipment was ready on time, fueled and fully equipped. Seamless pickup and return.
Peter ShannonHe was great and very friendly. Would use in the future.
hope blakeFast service, in and out
Dianne PettyJohn and William was very Helpful and Friendly. Thanks
Jacqueline RobinsonThe truck was new so it was clean, but the front passenger side tire was extremely low on air and there was only 1/4 a tank of gas in it. He said he didn't do any maintenance (tire) on the truck. Any customer should be able to pick up a truck full of gas and tires full of air. Also he did not know if truck had cruise control and told me to google it.
Lynn TaylorI was always treated well.
Candy DeaneApparently the agent was under the impression that our pick up time was 9 am and was being pressured to rent the van to others. My confirmed reservation was for 12:30, about the time we showed up. It would have been very bad if the van was rented out to someone else. Kudos to the agent on site for holding firm.
Jeff CrossEasy and fast! Great experience!
Jeff BowyerThe truck, location, and personnel at Ribaut Road were great. However, our original reservation sent up to a Seabrock, SC location that didn't even have trucks. I talked to two people on the phone to straighten things out. One didn't seem to care at all and the other was even rude. They were both very unhelpful. Thank goodness for the man at Ribaut Road.
Keenan Worthingtonget a location that coesn't require a 2 hour drive to drop off the equipment!
william baerJohn is great. This is the only location in Beaufort that I will ever use.
ELEONORA SIASI'd called to ask moving mattress and box springs be put aside and they were when I picked up the truck. The professional, attention to detail, like checking the mirrors are set correctly make them special.
Pam SmithOutstanding service as usual. Best uhaul dealer on the planet.
John SWANSONHave more parking. Area was a little tight. Other than that was awesome and helpful. Much appreciated. Thanks Dave
Dave StoneGM on site was great! Can remember his name, but best Uhaul dude I've ever dealt with!
Jenn BallThe manager or assistant on dues Sunday Morning was GREAT. Explained everything about the process, and how the truck worked for me. Also tips on how to pack it when I returned it. Great experience. THANK YOU.
Christine NagyThe manager was great and super helpful!
Megan PhillipsI had a 4'x8' trailer - they are light and manueverable, but the location is still difficult to access. In the front, on Ribaolt Road, very difficult to enter, then turn around, with a trailer. I had been here before with another rental, and a person directed me to go to the back entrance. This time I could not even find that. Did not interact with any personnel since it was very early in the morning on a holiday (jan 2).
michael guinnNo concerns. The owner was very pleasant and engaging. He provided detailed information and was very helpful.
CATHERINE DAVISWilliam at Paris Island was excellent and very helpful on my return. I will use him again. UHaul as a company, however, is lacking. I could not return the trailer near my destination in Bluffton despite several UHaul locations near me. No local location would take a trailer. Only trucks because they are more profitable. This is not a top shelf business practice, and is disappointing.
Robert WilsonPlease issue a refund for the unnecessary charges that were not a part of the original contract. Please correct any automation that may be running in the background.
Jordan WintersOnce again, your website states that this location is open on Saturdays until the afternoon however, when we arrived, they were closed and only open from nine till noon again, no communication that this location was closed already
Victoria CarothersWilliam was very friendly, knowledgeable, and helpful. I highly recommend this location for picking up equipment.
Matt PetersThe gentleman that checked me in was very informative and helpful. I would definitely recommend this location for Uhaul services.
Naomi WhetstoneBeaufort Self Storage on Ribaut Rd. is focused on the customer and their needs. Great service!!
Korissa LewisI have used this facility on two separate occasions and have been completely satisfied with the service and pricing.
Rick Ostrander | Expérience généraleThank you for everything.
Azoora Racing LLC Brad Boston | Expérience généraleJohn & William have been most helpful throughout the course of our storage needs. They graciously set us up, even on short notice, when our movers delivered our belongings before we could move into our house. They've both been courteous and professional in answering our questions and dealing with any billing issues. We would definitely recommend this facility!
Ann Mclaughlin | Expérience généraleWilliam and John were both soo friendly and helpful. I would highly recommend this facility for both U-Haul and storage. One of the only storage facility's to have a clean environment and very helpful staff that understand every need you may have and gladly help you through it. If I ever need storage or truck rental services, Beaufort Self Storage would be the only place I would use! Soo grateful to have met them. Randall Rewerts
Randall Rewerts | Expérience généraleIncredible staff and very accommodating. I am very happy with this facility. This will be my go-to business for moving and storage. Nice to know they are always there and ready to support.
William Hayden | Expérience généraleBeaufort Self Storage was a very convenient location in Port Royal. William was very helpful, knowledgeable about the facility ,efficient and accommodating to us. We would recommend this facility.
Laura Jones | Expérience généraleI have been a customer multiple time in the past few years and the staff has always been absolutely wonderful and helpful. Always clean areas and wonderful people!
Kathryn Maceluch | Expérience généraleEveryone was friendly and went over and above to help. I would definitely use again if ever in the need.
Katherine Lupinetti | Expérience généraleVery clean and efficient storage space
Madison Hoffer | RéservationVery helpful and well kept.
Guy Talley | RéservationThe 1st month free that was offered online was not honored . Had I known it wouldn't be I would have definitely booked my storage at a facility that honored the promotion with the uhaul partnership
Natasha Cohen | RéservationI cancelled my reservation for the unit prior to my move in date. I am no longer in need of a storage unit BUT if I do in the future I definitely plan to use your facility. Merci!
Sandi Smyth | RéservationVery nice even helped on a Sunday when they were closed!
Kelsey Kirk | RéservationAucun
Steven Thomas | Expérience généraleBeaufort self storage is wonderful. The staff is great the units are clean and most of all they have 16 Cameras and a huge fence to keep my stuff safe. They sell Uhaul boxes and rented a truck to move
John SWANSON | Expérience généraleAppreciate your business
India Reed | Expérience généraleThank you so much...i will return if I need a self service storage..will highly recommend to my family and friends
inez mounger | Expérience généraleHad unit for 2 years. No problems. Would recommend the facility. Hours convenient, staff very friendly and helpful.
CAROLYN LAMBERT | Expérience généraleThe gentleman at the office was awesome!!!
fran romeo | Expérience généraleI am so glad that I chose this storage facility! It was quick, easy the gentleman who helped me was fabulous. The price isn't too shabby either. I'll highly recommend them to anyone.
KELLY HILL | Premières impressionsFacility and workers were great!
TRAVIS LAND | Premières impressionsMight need a bigger storage.
Privacy Request | Premières impressionsManager was extremely helpful and friendly during our move!
Privacy Request | Premières impressionsThe facility was very neat and the clerk was awesome. He walked me to my storage unit and explaines somethings and then we completed the paperwork.
MIOSHI GREER | Premières impressionsThe people at the office were great. Everything was explained fully. The unit was clean. The payment processing for the initial rent and on-going was easy to set up. Glad I picked this location.
Privacy Request | Premières impressionsGreat service. The whole process went smoothly.
Privacy Request | Premières impressionsThe facility is very clean, owner is super nice and helped my fiancé when he needed it.
Privacy Request | Premières impressionsIt was fantastic
Privacy Request | Premières impressionsVery clean and secure, manager was very accommodating. Convenient unit
Privacy Request | Premières impressionsGreat and helpful.
Privacy Request | Premières impressionsWe were informed that they do not participate in any programs with UHAUL for first month free. She said she would discout the first month
Privacy Request | Premières impressionsdidn`t end up needing the unit, but the manager was very nice
Privacy Request | Premières impressionsOne of the smoother activities of the week
Privacy Request | Premières impressionsGood staff, units clean, reasonably secure.
Privacy Request | Premières impressionsVicki is awesome! Very quick to respond helpful!
Privacy Request | Premières impressionsVery quick to respond. Polite and professional. Would definitely recommend. Highly satisfied customer!
Privacy Request | Premières impressionsVicki was so accomadating for me. I was in a hurry to get my son to the airport. She went above and beyond to help me.
Privacy Request | Premières impressionsVery helpful
Privacy Request | Premières impressionsThe manager of the facility was very helpful and nice. The unit was clean and easy to get to.
Privacy Request | Premières impressionsDidn`t seem friendly.
Privacy Request | Premières impressionsTrn rad tght esp w/lg uhaul Mine-26` Shld say no lg trucks Hd to rtrn it diff loc b/c of sz Drs nt high, esp w/rsd conc lip for flding Lns slope so un/lding hrdr w/lg obj or trk w/rmp Car/pk-up bttr
Privacy Request | Premières impressionsProprietor was very helpful and pleasant. I moved in during a downpour and was happy to see a nice dry storage unit.
MARGARET EMERY | Premières impressionsGreat service!
Privacy Request | Premières impressionsGreat service!
Privacy Request | Premières impressionsUnit reserved not available. We received a call to notify us ASAP so we could make other arrangements.
Privacy Request | Premières impressionsMet all expectations. Clean and accommodating.
Privacy Request | Premières impressionsAlthough our move didn`t happen. I was very Impressed with the online services, and cheap competitive prices.
Privacy Request | Premières impressionsabsolutely great
Privacy Request | Premières impressionsAbsolutely great!
Privacy Request | Premières impressionsFacility very clean and accessible. Vickie very helpful with final directions. Admin process was simple and quick. Definitely recommend to anyone needing storage in Beaufort area.
Privacy Request | Premières impressions