Customer Reviews for Becker True Value
(Concessionnaire U-Haul dans le voisinage)

359 évaluations

13350 1st St   Becker, MN 55308
(Right on Hwy 10 just East of Becker Furniture World)

(763) 261-2315

Heures d'ouverture de l'établissement

  • Lun - ven : 10h am à 5h pm
  • Sam : 10h am à 4h30 pm
  • Dim : 10h am à 2h30 pm
Heures d'ouverture spéciales
  • 5/30/2022: Fermé

Services dans cet établissement :

Pour nous contacter

(763) 261-2315

13350 1st St
Becker, MN 55308
(Right on Hwy 10 just East of Becker Furniture World)

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 10h am à 5h pm
  • Sam : 10h am à 4h30 pm
  • Dim : 10h am à 2h30 pm
Heures d'ouverture spéciales
  • 5/30/2022: Fermé
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

There was alot of damage I had to take pictures of and the app would only let me upload 4-5 per side. The store and employees where friendly and helpful but as I said more damage than I would have liked to document.

Jason C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Karen K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Fuad M. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Justin S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathan H. 
Évaluation :
4

Truck was dirty inside and out then tried to charge me for clean up at the end of my trip. this is not acceptable.

LLOYD H. 
Évaluation :
5

Nobody returned my support request online when we had a flat tire. I spent $36 to fix this.

Jaclyn H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Austin B. 
Évaluation :
5

Very easy return process, friendly and helpful staff.

Kim S. 
Évaluation :
4

advise customers that ---procedure to pick up can be longer than anticipated and exactly what is involved so extra time can be added to their schedule.

Jean C. 
Évaluation :
5

Helpful small town hardware store.

Colby W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TONY W. 
Évaluation :
5

More availability nearby. I know seasonal changes have products in flux but i had to drive over an hour, one way, to get my trailer in a major city.

COLIN H. 
Évaluation :
2

Rental pickup location for changed and my rental blankets were not at new location. Trailer swayed. Hitch had play. Could only travel 45 mph. We had a 2" ball and trailer hitch was loose on it. Tire pressure was not correct... all 4 tires were low.

KEVIN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

TIMOTHY L. 
Évaluation :
3

The check engine light came on with the first U Haul truck I rented so I took it to the Becker True Value and exchanged it for another U Haul of the same size. I told the rental clerk that I had a 5 day reservation and he told me that he would maintain that reservation and simply assign a different truck to me. When I was passing thru Des Moines at rush hour I received a call from an employee of Becker True Value asking me why I was late returning the truck. I was very shocked and upset. The rental clerk had made the mistake of indicating a daily rental instead of the continuance of the reservation. The truck ran fine and the billing apparently got straightened out, but still their mistake was quite disturbing to me.

Larry C. 
Évaluation :
2

I was by myself and they wouldn't help me. I am a disabled senior citizen. Should have said I should bring someone. Plus I was still super pissed I had to drive 61 miles to pick it up. Also they had to re enter everything. What's the point of saving info if I just have to repeat it. I will NEVER use Uhaul again and deter everyone I know from using them. 24/7 rental my ass. Bunch of bullshit u reserve 10 days in advance and still drive 61 miles and there are like 70 other places that were closer.

Deborah R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jared J. 
Évaluation :
3

The check in process is excessive. I am not buying the truck, just renting it for a few hours. It takes less time to rent a car. I was double charged for the rental fee. I want $19,95 credited back on my card.

JENNIFER P. 
Évaluation :
5

Very helpful

CHRISTOPHER C. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

ROGER L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

DEVIN H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Gretchen A. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

John M. 
Évaluation :
5

Friendly and helpful. She made sure that the lights were working and everything was secure.

Sheryl S. 
Évaluation :
3

This is the worst trailer I've ever towed. It had excessive vibration to the point I had to pull over and take a break every hour or so. The trailer had not been swept and the blankets were dirty.

Taylor O. 
Évaluation :
5

Yo overall equipment could use some maintenance! Now it is functional but not perfect!

DAN S. 
Évaluation :
5

The trailer wasn't completely swept out - but we were ok with that. The gals at Becker True Value were super kind and training so they were amazing to interact with!!! Great job!!!

richard K. 
Évaluation :
4

They were very helpful, extremely nice. Wonderful to do business with them.

ALEXANDRE B. 
Évaluation :
5

Excellent space. Friendly staff. Made it very easy.

Craig C. 
Évaluation :
5

Keep up the good job

Kay L. 
Évaluation :
5

Unfortunately our experience was horribly disappointing. We were happy with the location we rented the truck from, as they helped as best they could considering the situation. At 11am we were called and told the truck we were scheduled to pick up at 11:30am would not be available afterall. Uhaul informed us the reservation was transferred to a location 90 minutes away because "it was the best they could do" We contemplated canceling altogether, however the babysitter for my 4 young children, as well as the help we hired to move our belongings, were all waiting. We were unable to reschedule our move for a later date and unable to pick up the truck offered over 90 additional minutes away. We were forced to rent an "in town" returnable truck. We loaded and drove hours, paid nearly double what we would have, and obviously had to drive back to return the 26 ft moving truck. I am so disappointed in Uhaul. We asked that they take some $ off of the mileage (considering this was minutes before we were supposed to be loading up). The employee we spoke to said, Sorry, can't" In 6 weeks we will be in need of a 26 ft truck again for a week, storage, and a vehicle tow package. We planned on renting it from Uhaul but after learning how unreliable they are and the lack of willingness to rectify (as opposed to inconveniencing me more), I will find an alternative.

RYAN R. 
Évaluation :
5

UHaul needs to make more trailers available in more locations. Had to drive 48 miles to pick up. Last UHAUL move 130 miles for right sized truck. Becker True Value has amazing employees. UHaul needs to step up their game.

Lynette R. 
Évaluation :
3

Had issues with the machine, so it took around 30 min to complete.

Jerry W. 
Évaluation :
2

there was dog poop in the uhaul the tires were flattening the ramp was super sticky ( have to manhandle it to close it) it wasnt swept out when we picked it up . they didnt even offered a discount for all of the stuff we had to deal with. super disappointing .

AARON S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JACQUELINE E. 
Évaluation :
3

Truck needed serious alignment, it shook terribly over 65 and that was all the way from MN to AZ. Wasn't sure I was going to make it. Truck also was not cleaned before I took it. If I'm to have truck cleaned out after I'm done with it, I expect it to be clean when I take it.

Douglas D. 
Évaluation :
5

Not much, the agents were fun and knowledgeable

GARY K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Laura I. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL T. 
Évaluation :
5

Again all went smoothly...thanks so much.

STEVEN C. 
Évaluation :
5

Becker True Value was a excellent location to rent a trailer.. courteous and friendly service..

Lorna B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

thor H. 
Évaluation :
1

Would prefer not to have an employee talk about lining up and shooting all the Democrats. Not sure what her name was but when i rent a u-haul i don't want to hear political nonsense. I just want my dang u-haul, probably never using this location again, thanks.

Kevin W. 
Évaluation :
3

U haul Invoicing is horrible, nothing matches up with the emails and actual cc transactions

James W. 
Évaluation :
5

Open up earlier. They did process it a little earlier then the 10 AM time I was told they open. I was thank full for that.

larry W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Anthony M. 
Évaluation :
5

They had the computer open and my mom happened to see what the Melrose guy wrote about her. As did I. Disgusting. You should write him up.

David J. 
Évaluation :
5

Everything went well. Trailer was just what I needed. I would definitely rent another if I was hauling a car

Jefferey P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LINDSAY B. 
Évaluation :
5

Workers at this location were knowledgeable, friendly and great to deal with. Handled paperwork fast and out the door quickly, return process the same. Highly recommend this location in Becker area.

vincent P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

paul M. 
Évaluation :
5

Very nice people. Very quick drop off.

kevin E. 
Évaluation :
2

If I ever need to move again I will go with Penske!

greg S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christopher W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Christopher W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Timothy R. 
Évaluation :
1

They over charged me and said they would fix the mistake and and never did.

Crystal B. 
Évaluation :
5

Becker true value was great however your computer system is not took me over an hour To get it all signed in because there was issues with the system

TIM V. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Benjamin L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bryan M. 
Évaluation :
5

Everything went well without a problem.

John K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GARY J. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Shane S. 
Évaluation :
4

The Becker location has very limited area for U-haul trucks and trailers and in one instance I had no choice but to move another poorly parked trailer by hand so that I could return mine. Still, very nice people and convenient and sufficient location.

Jeremiah P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

bruce K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

GARY J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Richard C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jeremiah P. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kim N. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ugas A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ryan D. 
Évaluation :
5

I was told to make sure to sweep out the trailer prior to returning it, however it was not swept (lots of sand on the floor) prior to renting the trailer. Simple to correct but should have been clean

Steven B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

edward B. 
Évaluation :
3

It took them a long time on the computer to get things going and check me out. It is not their fault but I was very upset to have been charged for one extra day because of a few hours. I also was disturbed more by the fact that I was charged $40 more for insurance. I initially took out insurance for $25 which I thought was for the entire rental time of the trailer. Obviously not.

Teresa A S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

James K. 
Évaluation :
2

Charged more then they should have. Still waiting on refund. Was very slow there!

shanna S. 
Évaluation :
2

Took way to long to check out!

Zachary C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Timothy M. 
Évaluation :
5

Super short notice for rental and had everything we needed

ronald J. 
Évaluation :
5

The check out time took quite a while. Hurry that up it'd be better.

Todd U. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gregory H. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Erica J. 
Évaluation :
1

I was very unsatisfied with this location and the workers. I was charged an extra day because I was told the wrong information. I was told we could drop it off after hours since it is 24/7 drop off but in reality I was suppose to have it back before the store closed. Very frustrated by this

Tanner D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

brad T. 
Évaluation :
4

Very handy location

Kenneth J. 
Évaluation :
5

The people in this location were excellent, smiley, good service, efficient!

daniel B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Orvin G. 
Évaluation :
1

The computer system wouldn't work and there was no one that new how to make it function. Then they called in to Uhaul and it took 10 minutes to reach someone. My checkout took 45 minutes. Not happy with uhaul or Becker true valu

Larry D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Pamela D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Matthew N. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Jake B. 
Évaluation :
1

The employees were hardware employees they were not trained for uhaul and wasn't their fault but did have attitude because of a different employee mix up for when picked truck up and then accused me of not putting the gas back in when I got the truck it wasn't on full it was 3/4s full and I filled it back up past that mark!

Antwain H. 
Évaluation :
2

I was very dissatisfied with not having a truck available at the site that I reserved it from. I was made to travel 20 minutes (one way) completely out of my way. I had reserved the truck about a month in advance and expected it to be where I reserved it from. I also didn't understand why couldn't reserve a 2 wheeler.

Jean W. 
Évaluation :
3

Employee checking me in could use some more training. It took a while to check the truck in.

Jesse E. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rick K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lavonne S. 
Évaluation :
5

The store was very cluttered and tight.

Noreen C. 
Non les évaluations ont été soumises pour cet établissement.

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