Évaluations des clients Becker True Value

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Becker True Value

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Timothy M. le

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Le client n'a pas laissé de commentaire.

ronald J. le

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Super short notice for rental and had everything we needed

Todd U. le

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The check out time took quite a while. Hurry that up it’d be better.

Gregory H. le

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Le client n'a pas laissé de commentaire.

Thomas B. le

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Le client n'a pas laissé de commentaire.

Erica J. le

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Le client n'a pas laissé de commentaire.

Tanner D. le

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I was very unsatisfied with this location and the workers. I was charged an extra day because I was told the wrong information. I was told we could drop it off after hours since it is 24/7 drop off but in reality I was suppose to have it back before the store closed. Very frustrated by this

brad T. le

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Le client n'a pas laissé de commentaire.

Kenneth J. le

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Very handy location

daniel B. le

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The people in this location were excellent, smiley, good service, efficient!

Orvin G. le

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Le client n'a pas laissé de commentaire.

Larry D. le

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The computer system wouldn’t work and there was no one that new how to make it function. Then they called in to Uhaul and it took 10 minutes to reach someone. My checkout took 45 minutes. Not happy with uhaul or Becker true valu

Pamela D. le

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Le client n'a pas laissé de commentaire.

Matthew N. le

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Le client n'a pas laissé de commentaire.

Jake B. le

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Le client n'a pas laissé de commentaire.

Antwain H. le

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The employees were hardware employees they were not trained for uhaul and wasn’t their fault but did have attitude because of a different employee mix up for when picked truck up and then accused me of not putting the gas back in when I got the truck it wasn’t on full it was 3/4s full and I filled it back up past that mark!

Jean W. le

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I was very dissatisfied with not having a truck available at the site that I reserved it from. I was made to travel 20 minutes (one way) completely out of my way. I had reserved the truck about a month in advance and expected it to be where I reserved it from. I also didn't understand why couldn't reserve a 2 wheeler.

Jesse E. le

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Employee checking me in could use some more training. It took a while to check the truck in.

Rick K. le

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Le client n'a pas laissé de commentaire.

Lavonne S. le

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Le client n'a pas laissé de commentaire.

Noreen C. le

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The store was very cluttered and tight.

John B. le

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Le client n'a pas laissé de commentaire.

paul B. le

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I have rented trailer at this location and they are very helpful and knowledgable.

jacob W. le

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Le client n'a pas laissé de commentaire.

Teresa S. le

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Becker True Value was a great place to pick up our rental. We've rented from UHaul many times before and they were by far the friendliest and the fastest with processing the paperwork. We were disappointed with the UHaul system - we had reserved a 15 foot trailer 3 weeks ahead of time but were told the day before that we would have to drive almost 40 minutes each way to get the size we requested. We were happy that an adjustment was made to our price per mile but quite disappointed that we didn't have the room that we had wanted.

william B. le

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Le client n'a pas laissé de commentaire.

Ryan B. le

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Le client n'a pas laissé de commentaire.

mike D. le

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n/a

hugh D. le

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Le client n'a pas laissé de commentaire.

charles H. le

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Salesman very friendly and helpful. He later retrieved some small knobs that had fallen off a dresser I was hauling, and didn't notice they were missing until a couple of hours later. He found them and saved them until I could pick them up the next day. Wonderful service!

Daryn H. le

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Le client n'a pas laissé de commentaire.

Chris S. le

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Le client n'a pas laissé de commentaire.

David K. le

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My auto-tow trailer was at a different location than my truck rental but they did not tell me this ahead of time so I had to drive a half-hour away to get it. To make matters worse, they scheduled my pick-up time of the trailer at the same time of the truck so I was "late" to get my trailer as it took a full hour to go through the process of checking out the truck and driving to a separate town to pick up the trailer. To make things even worse, the Becker location didn't even know which location my trailer was at, I had to figure it out on my own based on my caller id from a phone call I received from the other location. Also, when I came to pick the truck up, they asked for the full address of the location I was moving to but I didn't have it on me at the time and I had to drive home, get it, and drive back. This all made things take much longer than they needed to take - they should have asked for my full address when I first reserved the truck, it would have saved A LOT of time...

Dan M. le

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Le client n'a pas laissé de commentaire.

elmer B. le

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Rental agent was preoccupied and discourteous

Ann J. le

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Le client n'a pas laissé de commentaire.

SCOTT B. le

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Le client n'a pas laissé de commentaire.

Timothy R. le

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Le client n'a pas laissé de commentaire.

mike W. le

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The women was very friendly that I talked to

jon T. le

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The staff were very helpful and efficient/effective.

Jan William S. le

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Le client n'a pas laissé de commentaire.

Shannon J. le

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Nothing! Thanks for helping me hook it up.

rebecca K. le

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Very satisfied from start to finish.

Arthur N. le

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The lights on the first trailer did not work but the second one worked fine.

Matthew S. le

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Staff at this location is very helpful, friendly, and professional.

Peter L. le

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Had to remove snow from trailer with help from staff, but that’s expected just after a snow storm. Trailer worked perfectly for my needs.

michelle S. le

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Le client n'a pas laissé de commentaire.

Richard H. le

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The check-out/check-in was fast, courteous and friendly. Couldn’t ask for more!

brian A. le

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Le client n'a pas laissé de commentaire.

Douglas H. le

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Your program at the store really upset me. I did everything on the app. Then they did everything all over again. So....why the HELL did you make me do on the app? Is this some psychological experiment? I am ashamed for you. This was a horrific experience waiting a ton of time so the lady can try and do everything I already did. I can not express how upset I am.... Pretend this was all caps.

Richard B. le

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The staff was very helpful. When I started packing, I realized the teailer I had was not large enough. Called the store and was able to pick up the 12' trailer. Due to havingto wait so long on paperwork for the first trailer, I was provided a great deal on the new trailer by someone in corporate that was assisting the local rep. Could not have asked for a better Deal.

Eddie P. le

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True value in Becker has the best and friendliest staff around..they called me the next day to ensure checkout was completed..Thank you!!

diane D. le

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Le client n'a pas laissé de commentaire.

steven B. le

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Le client n'a pas laissé de commentaire.

SCOTT P. le

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jacks on trailers would be a nice addition to make hook-up and take off easier.

Molly M. le

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fix the tail light/break lights, once we hooked it up i mentioned to the staff memeber that only half of the tail light was light he said its just the LED's, each time we drove over a bump in the road the light would flicker and go out completely, be sure to check and maintain these often and be sure lights work fully., when i checked it into this location they said they were going to issue a repair ticket for the equipment, would be good to see that it is followed up on.

diane R. le

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Your service was great thank you

rod S. le

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The mechanic sent to check the truck before I picked it up left it with the motor oil at the add mark on the dip stick and barely enough coolant to see in the expansion tank. NOT WELL PREPARED. Location people were very helpful. Mechanic ? ? ?

Richard R. le

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Le client n'a pas laissé de commentaire.

bonnie M. le

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Le client n'a pas laissé de commentaire.

DARYL T. le

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The ratchets on the auto carrier were barely functional. They need to be replaced or cleaned and lubricated.

James T. le

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Try not to Double schedule pickups.

Timothy C. le

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Went great - they were very accommodating.

Aaron H. le

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Upper management refused to honor the extra miles credit for diving out of my way by 50 miles. But the Becker staff fought for me and got the credit I was promised

Howard C. le

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The only problem was the distance from my home. I could not find the 5'x8' trailer in the Twin Cities on the day I wanted it, so I had to drive almost an hour. But everything there went very well.

Laura S. le

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Only complaint was having to wait 20 minutes just to complete the paperwork due to the slow/down computer.

BOB S. le

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Le client n'a pas laissé de commentaire.

richard M. le

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Le client n'a pas laissé de commentaire.

richard C. le

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We had a flat tire on the trailer so you can check and change worn tires with low tred this put our lives in danger and everything we own at risk when you rent a trailer or truck check all tires before you leave

Tony M. le

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Le client n'a pas laissé de commentaire.

Scott C. le

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Very helpful staff couldn't have been better

Shonna G. le

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Le client n'a pas laissé de commentaire.

RICHARD M. le

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Le client n'a pas laissé de commentaire.

wayne R. le

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Le client n'a pas laissé de commentaire.

Alison H. le

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Le client n'a pas laissé de commentaire.

David R. le

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Le client n'a pas laissé de commentaire.

James J. le

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Le client n'a pas laissé de commentaire.

Roxanne R. le

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Le client n'a pas laissé de commentaire.

Wade G. le

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Le client n'a pas laissé de commentaire.

James J. le

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Le client n'a pas laissé de commentaire.

CHRISTOPHER K. le

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Every time I rent at this location they act like renting a u-haul is such a burden to them.

Steve L. le

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Process was very smooth.

Dan R. le

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Nothing at all.

Salvatore A. le

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The person that hooked up the trailer to our truck didn't secure it properly so it came off the hitch on the highway and almost bashed into the back end of our truck. Wouldn't reimburse us for unused furniture pads. & it was extremely slow and poor customer service. I will definitely be staying away from this location and I will be telling others to stay away. I paid $60 for a horrible expierence.

Brent J. le

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Windshield was iced over and was difficult to get off even with an ice scraper. Would have been nice if the truck was ready to go.

RICHARD K. le

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We arrived after they were closed. Nelly (sp) was kind enough to come out into the bitter cold (well below zero) and show us what we needed to do.

Timothy H. le

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Le client n'a pas laissé de commentaire.

doug S. le

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Le client n'a pas laissé de commentaire.

Christine S. le

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Le client n'a pas laissé de commentaire.

STEVE Z. le

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Le client n'a pas laissé de commentaire.

ROBIN K. le

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Le client n'a pas laissé de commentaire.

Gary P. le

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Le client n'a pas laissé de commentaire.

ROBIN K. le

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Le client n'a pas laissé de commentaire.

RICH W. le

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Always excellent and personal service.

Richard B. le

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Le client n'a pas laissé de commentaire.

JEFFREY K. le

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Everything turned out great.

Stephanie C. le

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Le client n'a pas laissé de commentaire.

CHARLES D. le

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THREE hours to rent a tow dolly. Then it was the wrong size. Have my own tow dolly, have used it 50000 miles. was not available at this time. All personell were very helpful. I have no idea why it took so long.

steve C. le

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Le client n'a pas laissé de commentaire.

terry R. le

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Le client n'a pas laissé de commentaire.