Le client n'a pas laissé de commentaire.
Raul B.
Customer Reviews for Beckners Automotive
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
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We had a set time to pick up the truck at 9:00 AM and no one was at the location. We had to call several numbers to finally reach the guy and he showed up at 9:35. Then we said we would be back at 3:00 to come back and get the car hauler. Again a no show and this time took 45 minutes for him to come and he would not hook up the trailer.
Michael S.Randy provides excellent service and, most of all is an attentive listener with a knack for troubleshooting. Randy fixed me up and got me on the road. Thanks, Randy.
Leonard C.I rented blankets but they were not in the Uhaul when I finally opened it. I was in Midland and picked up in Odessa and when I picked it up it was pouring rain so did not check til later.
Richard S.We were ripped off by UHaul Corporate. My son-in-law reserved and contracted a 26' Uhaul truck and an Autohauler for a local move in Uvalde. The 26' had a defective leaking freon a/c that worked great when picked up but the freon leaked out, resulting in driving 300 miles both ways @ 100F heat. He drove to Monahans to load HHGs, then drove back to Uvalde with the Autohauler w/my vehicle. The Autohauler was not available as reserved and contracted for the local move @ 54 $. Yall price gauged me at 350 $because I had to get a one-way from Odessa to Uvalde. You owe me a huge refund due to your breach of contract from the initial rental contract.
Jory V.Update system on reservations.
Miguel C.The gentleman i spoke to was very friendly, understanding, and willing to work with me. I enjoyed this because good customer service is hard to find
Shannon N.Fast and easy drop off
Abdel T.Quick and easy drop off
ABDEL T.The guy that was was running the place told me he was 15 minutes away and I waited an hr before he showed up. They are suppose to be open at 9. I showed up at 10. Didnt leave until after 11. Wont ever be back to that location and wont recommend it either.
Courtney K.expensive
Muhammet A.Drop it off to the location where I was at since the vehicle was stolen. Instead Uhaul made me drive an hour and 45 mins each way to pick it up and didn't give me any credit.
Cory H.I received excellent service.
Reuben M.Excellent service
Eduardo R.Great experience! Equipment was excellent. Merci.
Daniel J.Trailer had a leak that caused water damage to our property
Marty K.Great U-Haul location. The gentleman was very friendly and very professional. Would definitely use again
Chris P.The original scheduled location wasn't open during their normal business hours. I ended up dropping the trailer off someplace else. The second location was excellent.
Ray F.Always easy to return equipment to this location
David G.More parking space. Over cluttered
Jericho J.Arrived, called attendant and within 5 minutes I was on my way out. I choose this location to drop off every time because the customer service I get and the hospitality of the attendant.
David G.location was very helpful
Dalton K.The store was clean, the employee was very nice. Asked me how my trip was!
Austin M.Excellent customer service from Randy at this location.
George L.Great service
Eutiquio Z.Randy provides great customer service.
George L.The mobile app cancelled my reservation without letting me know. Luckily the gentleman inside was accommodating and redid my reservation.
Brittanie O.They quoted me on price and my card was billed another price. They place was filthy and the tow dolly was in ok condition.
TAMICKEY M.It was snowing that day thus the trailer was dirty. The guy helping was nice.
Jr Z.Service was excellent and the staff very helpful. The office was trashed with lots of junk laying around. However, this didn't impact pickup of the equipment I had reserved.
Charle R.Randy did a great job of customer service!
George L.have a cheaper weekly rate.
Benny M.When I went to pickup equipment i ask was trailer inspected for my trip but when I check tires front right axle tire only had 25 psi in it. The other tires had 58 psi in them. Tires recommended air pressure was 65psi max cold. That would have been a blow out in the making. Also I paid more money to rent the same size trailer,but I went 450 miles less on this trip.
James S.First time I ever used a U-haul I'll definitely use this company again
Ashley S.Easy drop off
Mark S.Very customer orientated service!!
laurie V.ACTUALLY HAVE MY UHAUL AND THE ITEMS I RENTED WITH IT.
Sheridan S.BECKNER Automotive/ BECKNER U-Haul office is horrible.. apparently unorganized too. I dropped the trailer off and Mr BECKNER called later asking when I would drop the trailer off. I already had dropped it off. He said there's one here. Not yours. Did I change trailers elsewhere.. no I did not... I had a bad feeling about that place.. sooo I took pictures of the trailer, where it was parked.. which also verifies no damages.. I shared. Those pics with him. Immediately got a receipt. His reply.. trailer numbers got crossed somewhere... WTFE
Kris F.While the location was great and when finally having to go inside for help, Randy was wonderful, the app and the entire checkout process was awful and a ridiculous waste of time! It took over 30 minutes of sitting in the parking lot trying to upload photos which the app too forever to load and then weren't accepted and then waiting in someone to reach my contact, which could have been taken care of prior to my arrival. I will never use the app again.
Malissa R.