Évaluations des clients Beckners Automotive
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Témoignages des clients récents de Beckners Automotive
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Mark S. le
Easy drop off
laurie V. le
Very customer orientated service!!
Sheridan S. le
ACTUALLY HAVE MY UHAUL AND THE ITEMS I RENTED WITH IT.
Kris F. le
BECKNER Automotive/ BECKNER U-Haul office is horrible.. apparently unorganized too. I dropped the trailer off and Mr BECKNER called later asking when I would drop the trailer off. I already had dropped it off. He said there’s one here. Not yours. Did I change trailers elsewhere.. no I did not... I had a bad feeling about that place.. sooo I took pictures of the trailer, where it was parked.. which also verifies no damages.. I shared. Those pics with him. Immediately got a receipt. His reply.. trailer numbers got crossed somewhere... WTFE
Malissa R. le
While the location was great and when finally having to go inside for help, Randy was wonderful, the app and the entire checkout process was awful and a ridiculous waste of time! It took over 30 minutes of sitting in the parking lot trying to upload photos which the app too forever to load and then weren't accepted and then waiting in someone to reach my contact, which could have been taken care of prior to my arrival. I will never use the app again.
Phillip H. le
Keep doing what you are doing. Thanks
Patricia I. le
Super fast and painless service.
David M. le
thank you very much
Chris R. le
Reserved a tow dolly in Chula Vista, CA, was told the van work work had to have trailer. Which cost twice as much. Then in Texas I was told a tow dolley could be used, made a reservation. Went to pick it up at 4 PM. It was all locked up. After several calls someone showed up and pick up the tow dolley which work great. So I had to pay 600 dollars for the trailer when the tow dolley would have been 300. Do I feeling was ripped off for 300 dollar. A poor way to do business. I would really like a reply on recouping my 300 dollar I paid for as tailor I didnt need. ( that's the difference between the trailer a d tow dolley from Chula Vistsa, CA to Odessa, TX.
Deborah M. le
Nothing
Robin M. le
Never have an issue and we rent often. Randy is very nice and he makes sure everything is working and up to par before you leave.
Thomas P. le
Good service, rapid and nice person.
JUAN C. le
Excellent guy to work with
Robin M. le
Can't think of a thing! Always excellent service.