Require updates on mechanical maintenance/upkeep of vehicles. My rental had service stabilitrak alert/ service tire pressure alert/ engine speed reduce alert. Would only go 35/40 up a small hill. I had traffic backed up. I had to keep pulling off to allow traffic by.
ANGELA W.
Customer Reviews for Beech Grove Market
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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The location was amazing but uhaul service was the worse ever. I was mistreated and it took 3 hours to get a trailer
Dennis S.Very friendly staff. Attentive. A great local business to support. They will be my go to Neighborhood U-Haul dealer from now on
Douglas W.Didn't seem like they knew what they were doing and we had to wait between customers buying liquor
Yvonne P.Nothing, this was just a very small rental location. Everything else went as well as possible.
Todd S.Have a full tank of gas. It was only a 1/4 tank full when I first used it.
gregroy S.See above
JIM H.Not much to comment on. Told me where to park it and that was pretty much it.
Tom S.This was a last minute reservation from uhaul after the first location did not have the truck originally reserved. Of course we did not know they did not have the truck until after arrived at the location to pick it up and my girlfriend had already left to go to work.
Jose B.Mike help me in time matters. He was very welcoming and friendly
Vipukumar P.Good Coustomer service
linda A.I would never recommend u haul. Made reservation unable to pick up at time as truck wasn't back from prev customer. No call when it did arrive. When I called to find out if available later in the day was told yes but I should get there before someone else. Even though I had a reservation!!!
DARRAH D.U-Haul moved us here the afternoon before and kept our pickup via mobile device. This location doesn't do that and I had to wait over an hour for the owner of the grocery and then the liquor store to show up and give me keys. Horrible check out experience and delayed my entire move
Douglas H.Even after all the trouble we had with the trailer they still charged us $25 to clean and already clean truck and trailer.
Andrew G.I had to drive an hour out of my way (30 minutes each way) to drop off the truck because Uhaul would not let me return the truck to a Uhaul location that was 5 minutes (less than two miles) from my home. This was one of the worst experiences I have ever had with Uhaul in getting a truck when I needed it and returning it in a timely and convenient manner. The people I met at the locations were helpful and kind, but the company demands on me as the customer made my move that much more stressful and difficult.
Marcus D.The pick-up time was at 11a. We arrived and were told the truck hadn't been returned. We were given a number to call, and no other notification or assistance was provided. When we filled up the gas tank, gas leaked heavily out of the tank. It was awful.
Brittany C.Two trucks crammed in the back of a liquor store. Store worker handed us the keys and said to not hit his AC unit while pulling out. No walking around the truck with us or anything. Then we get a truck that ran like crap and was yucky and smelly inside.
ADAM R.Check alignment
MICHAEL C.The man I dropped the uhaul off too decided to call my cell phone at 10 pm multiple times. Finally I answer and he insisted I give him the lock combination for the new customer because they apparently didn't get it. It made me very uneasy and it was very unprofessional!
Morgan K.Only thing I wish was different is I get my deposit back as fast as you'll took it. Everything was great
Jessica F.The mobile sign in process gave me problems. Was standing at the truck I was renting for 20 minutes trying to sign in plus the 30 minutes wasted before getting there. Stop with the pushing of extra junk and services trying to separate your customers from their hard earned dollars while just attempting to pay you already for the reason they're on your website. Might as well ask if they'd be interested in buying brand new pre-taped sealed boxes filled with special super light weight air.
Joshua M.Self check out..
Jason G.Unless you live close to it, no I wouldn't recommend it. It's on a back road and out of the way.
Billy S.