Le client n'a pas laissé de commentaire.
Anthony T
Customer Reviews for Bell Tires
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Eric did a great job making sure I obtained the trailer I needed.
ALAN CWas way overcharged for gas in the truck. Was calculated as if the truck were getting 4 miles per gal when the display in the truck showed 6,2 miles per gallon while driving. No way to win customers.
STEPHEN GFriendly and very easy to pick up/ drop off
WILLIAM MGreat service
RAUL DExcellent service!
Jeffrey KWe had stopped by earlier in day than our reservation just to check on things, and items that we reserved were already all gone, we got our truck early (even though it may end up charged as two days) just to ensure that we had it. Everything was done well and evening was kind and professional, just something to consider. We will be back again to use services.
Elizabeth WQuick and easy check in and out. Friendly staff.
WILLIAM SThe service of the trucks it didn't want to go.
GROSHONDA Jnull
RICHARD LThnx!
CARRIE TLocation was great, pick up was easy. Was close to my kids university and storage facility. It was a win, win, win!
Phillip RJust keep up the excellent customer service. Very friendly.
Stephanie RThe truck that I rented leaks from the ceiling when it rains. It was leaking on both the driver's side and the passenger side. It was already a wet day, then we had to deal with that inconvenience. Please make sure that all vehicles are leak free.
Lu PThe manager charged us for a fuel fee and additional fuel in spite of the fact that we filled the tank to specifications. The attendant went out and verified that we had indeed filled the tank properly and told us we would receive a refund and we have not. It appears as if the manager was trying to scam us out of 44$ and was hesitant to refund this to us.We will not be using this uhaul place in the future and will not recommend it.
Jessica Dnull
JERRY Nnull
STEPHEN LRien
Irene HRemarkable. Outstanding service. Easy in and out . Load and unload. And easy transportation. No long waits. Got my cash back the same day. Couldn't ask for more.
SEAN GEverything was good.
MICHELE Mnull
Dawn GThe people that work at this location has always been very friendly when I go to rent a truck!!!
DORA Snull
Chantelle CThe people that work at this location has always been very friendly when I go to rent a truck!!!
DORA SEverything was good.
MICHELE MRemarkable. Outstanding service. Easy in and out . Load and unload. And easy transportation. No long waits. Got my cash back the same day. Couldn't ask for more.
SEAN GRien
DANIEL JThe manager charged us for a fuel fee and additional fuel in spite of the fact that we filled the tank to specifications. The attendant went out and verified that we had indeed filled the tank properly and told us we would receive a refund and we have not. It appears as if the manager was trying to scam us out of 44$ and was hesitant to refund this to us. We will not be using this uhaul place in the future and will not recommend it.
Jessica FThe truck that I rented leaks from the ceiling when it rains. It was leaking on both the driver's side and the passenger side. It was already a wet day, then we had to deal with that inconvenience. Please make sure that all vehicles are leak free.
LUWANNA PJust keep up the excellent customer service. Very friendly.
STEPHANIE RLocation was great, pick up was easy. Was close to my kids university and storage facility. It was a win, win, win!
PHILLIP RThnx!
CARRIE TMike Graham was very helpful and a pleasure to work with.
MELANIE MThe service of the trucks it didn't want to go.
Groshonda JBell Tires was easily the most helpful and professional U-Haul location I've had to interact. Hands down the best and they deserve recognition for it.
John CQuick and easy check in and out. Friendly staff.
WILLIAM SWe had stopped by earlier in day than our reservation just to check on things, and items that we reserved were already all gone, we got our truck early (even though it may end up charged as two days) just to ensure that we had it. Everything was done well and evening was kind and professional, just something to consider. We will be back again to use services.
Elizabeth WExcellent service!
JEFFREY KThey were so understanding! I had to drop off about an hour after close and they were so nice about it and didn't charge me extra! Definitely use again!
SHARON MGreat gentleman to deal with, very professional and knowledgeable.
RICHARD LGreat service
RAUL DI was shown one trailer but given a different one after we had discussed the one that I wanted!! I need to go back again since this trailer didn't serve its purpose but I'll be getting a different provider! Enterprise, Penske!
ESMIRALDA MFriendly and very easy to pick up/ drop off
WILLIAM MVery easy drop off. Staff unhooked trailer and ensured all went well. Very courteous and helpful.
JOHN VI always use this place
ROSANELIA LI marked personnel helpful NO because I returned the truck with the app on a Sunday when they were closed so I had no interaction with personell.
Timothy TPerfect transaction. Great service at a good price.
TERRY LVery good service from Mr. Alejandro, I think that is his name. I am bad at remembering proper names, but his service and the equipment were excellent. I am very grateful for everything
fransisco cTwo crappy tires on the trailer, one blew out and the other needed to be replaced as it was separating and became off balance. Not the rental locations fault though.
ALEXANDER FCouldn't find someone, called but no answer. Machine full. Just dropped off trailer. Was not able to meet the personnel's. No issues
EDGAR ABell Tire is top notch, always clean, always organized.
Timothy TAlex was super nice and made sure I was taken care of, only issue I had was with the trailer that I used had a slight water leak on the right front corner.
RAY FI wish there was a UHaul store in every city like the Vestavia Hills , Al store! They had all the boxes, bags, and paper I needed to pack my house for travel! Many thanks!!!
CAROL PIt's all good
ANTONIO GNo body there , went after hours uhaul office DIDNT KNOW ANY THING!!!!!! 0/5
leanna wMy pick up time was 930. They were not even there. The store was not open and the person that does the rentals did not show up until after 10 AM so I just sat there. I tried calling U-Haul and the person on the phone was not helpful at all. And I had to pay people to just sit and wait to load the trailer for the person to decide to get to work. Unacceptable.
DAVID RYoung gentleman there was extremely polite and helful as a newbie pulling a trailer. He showed me how to hook up, explsined how to place items in trailer (heaviest towards front). He also has the cutest french bulldogs there that were well needed for pet therapy. Would HIGHLY recommend.
KELLY TThere was no personnel
KELLI TI have always got what I needed with great help. Bell Tires is exceptional to work with. I have rent there on many occasions and will continue.
ROBERT WGreat place
Salena FIt was about as good as you can get. Very efficient and friendly.
JAMES LI made arrangement to meet the owner @ 9 am and he did not show up til 9:30. No big deal but saying you can be there . . be there. The open trailer was full of wood chips so the owner had to sweep it out before I left. That put me almost an hour behind schedule.
FLOYD CA/C did not work. Unit was left without being properly cleaned out. We did not receive the dolly we paid extra to rent. Mobile pick up was a pain.
Melissa TThere was no jack or front leg on the trailer. That was very frustrating. I had to leave it attached. I needed to drop the trailer while stopping at my son's house. I don't want to pull the trailer when going to dinner or running errands.
clarence pCustomer service on the phone is terrible. They were unhelp and extremely rude. I had to move locations that were twelve miles apart and they said that the reservation guarantee wouldn't qualify
MARIA M