Customer Reviews for Belvedere Mobil
(U-Haul Neighborhood Dealer)

1 125 évaluations

901 Belvedere Rd   West Palm Beach, FL 33405

(561) 863-0521

Heures

  • Mon–Sun
    De 6 h am à 11 h 59 pm

Services dans cet établissement :

Pour nous contacter

(561) 863-0521

901 Belvedere Rd
West Palm Beach, FL 33405

Services dans cet établissement :

Heures

  • Mon–Sun
    De 6 h am à 11 h 59 pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

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Évaluation :
5

Le client n'a pas laissé de commentaire.

Andras C. 
Évaluation :
1

By far the worst place to rent a truck. Customer service is inferior, the cleaning quality of the truck is horrible and most importantly rip customer off for stuff that do not exist and charged extra for no reason. Would not recommend AT ALL

Rolff T. 
Évaluation :
1

I was suppose to pick up on 2021 S Military Trail, West Palm Beach, close to where we live and i had to go a lot further. And the owner of the place was not very cool. If ever a use u-haul in the future if i'm refered to this place i'll cancel

Joan L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Santiago B. 
Évaluation :
1

Crowded gas station with no parking and multitasking service agents.

David K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Widline P. 
Évaluation :
1

Truck was dirty, check engine light was on and the agent said to take it anyway, truck steering was terrible, To top it off, when I returned the truck I was charged a $60 fuel charge (I filled exactly how I got it and had a photo to prove it). When I called the agent he said he writes the gas as he sees it and call customer service. He was rude and unhelpful. I will never go to this location again.

Francia P. 
Évaluation :
5

Es buen servicio

Aron L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHAEL D. 
Évaluation :
3

The individuals working were wonderful, however, the vehicle I ordered was not available. I needed a cargo van & there was no cargo van on the lot. I did not want to drive a large truck. I would not have ordered from this location had I known the cargo van was not available. Once I was there & informed, I was stuck.

Sara C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Pedro A. 
Évaluation :
5

Everything is excelent. The personnel has very good customer service

Zunilda D. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Thomas G. 
Évaluation :
2

Not enough space to park. Dirty area.

Jon P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

MICHAEL D. 
Évaluation :
3

We got there and was told we would have to wait an hour for the guy to return. We told the male at the place that, that was not what we had intended to do and he spoke to someone and got us the rental a little bit after. This was not a good experience this time I have used uhaul before and never had the issues we had this time. Also they changed the return location after we left with the trailer. Not happy about that either. I have a move coming up in the next few months and I'm not sure I'll go with uhaul due to this experience.

PHYLLIS C. 
Évaluation :
1

Horrible experience will never use Uhaul again.

Jonathan W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Monica F. 
Évaluation :
1

The employee wouldn't give me his name, he lied and told me I didn't have a reservation, then he ended up saying 10 mins later he found it after I told him I had to make it to this Fuirnture place before a second time. I gave him one form of payment he told I couldn't use it which I knew wasn't true because I used it before at another location. He told me I couldn't park on the premises I had to park down the street at Taco Bell and walk back to the U-Haul or he will have my car towed. He didn't check the U-Haul when I got back and he over charged my card twice . I have videos before I got in the uhual. He was very rude and racist… I will be reporting him to the uhual head quarters.

DESTINY B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Joanne L. 
Évaluation :
5

You was in the right place at the right time to help us get a much needed job completed

DERRICK A. 
Évaluation :
2

Vehicles were parked in very close proximity (within a few inches of each other). They were unable to find my reservation at first and instead of trying to use my reservation number they insisted they couldn't find anything. It was only when I said can we search up by the driver that the reservation popped up. The vehicle was incorrectly marked for gas. It was stated the gas tank was at half tank, however when we looked it only had a quarter tank left. The door on the driver side wasn't completely closed therefore my boyfriend would have rain pelt him as he was driving. The handle for the transmission shift was on the brink of breaking.

shaun H. 
Évaluation :
5

absolutely recommend! friendly, efficient, dependable!

LARRY S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Hugo B. 
Évaluation :
5

Really good service and friendly staff

Faysal R. 
Évaluation :
3

Provided dedicated client service

Ronnie T. 
Évaluation :
1

Didn't check truck back in when it was returned.

Justin H. 
Évaluation :
5

Excellent and friendly customer service. I will definitely use these services again.

Chadwick S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daniel B. 
Évaluation :
3

The 26 foot uhaul we rented was not even there at all when we arrived. Ended up having to use a 20 foot one which caused more trips back n forth. The online check in was bad and kept hanging up.. had to go inside the building and I'm disabled so it was not good.

Christine A. 
Évaluation :
5

Very organized very clean very helpful Will return and recommend to family and friends too : )

eusebio M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ariel H. 
Évaluation :
5

The owner was extremely kind and so helpful! He was a lifesaver! There were no trucks available and this gentleman went above and beyond to help us get a truck. We are so grateful! Thank you! God bless you!

Steven C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jose G. 
Évaluation :
1

The staff was very nasty and they try to cheat on me. No customer services. The Van mileage was wrong and they did nothing to fixed.I believe they overcharge me since no one received the rental and no receipt was provided. No happy NO Good at all

Jose G. 
Évaluation :
1

We were not given the dollies we requested or blankets but we were charged for the dollies. We brought our tax exemption like we were told to do by the representative but we were still charged tax. We are a school and when we provide a legal tax exemption it is illegal to charge us tax. I have called customer service and they are zero help. I will be canceling our 2 other reservations because they will not be STEALING any more money from us.

Charleen M. 
Évaluation :
1

When I rented the van the back loading area was dirty and I took pictures of this the gas tank was also barely half full. When we returned it not just on time but earlier, we gassed it back up and gave it back with more gas in it than we had to start. Then I received a bill for an extra 20 dollars I'm being charged for gas.

Devan G. 
Évaluation :
3

I didn't realize it was located at a grocery store with minimal parking. Besides that the experience was wonderful.

Patti T. 
Évaluation :
1

Incredible bad experience. They uhaul was not clean and they charged me $150 on a missing/damaged dolly when it was returned in perfect condition. Absolutely horrible.

Connor W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

d'andrea S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHAEL D. 
Évaluation :
1

As it turned out, the electrical wiring was all screwed up and the lock-down bolt was broken. The trailer came off as I entered my storage unit and even the chains came loose due to improper attachment. I stopped in Florence SC and there they completely rewired the trailer and replaced the lock-down device.

Richard K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Christine D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MICHAEL D. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Maurice S. 
Évaluation :
2

Car was only available an hour after I had booked it.

Jaime M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roilet R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

LENDGH M. 
Évaluation :
4

Lower prices for costumer's with shorter usage time.

Lidon W. 
Évaluation :
1

I was completely overcharged and my money has not been released to me

Tamia L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ASHMIDD A. 
Évaluation :
5

I previously read the reviews and to be honest a little scared. I had a great experience at this location. Fast and honest. Couldn't ask for a better experience with this location. Merci

Sean F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Gladys P. 
Évaluation :
2

Location was very hard to get into. Very small area for U- hauls!

Michelle T. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bilma S. 
Évaluation :
2

When the truck was picked up, it only has 50 miles on it and definitely less than 1/4 tank. I took a picture and uploaded it to the link provided to me. After I dropped off the truck, the clerk said the tank is less than 1/4. However the miles left are at 52. They said I need to bring the tank level to where it was when I picked up the truck and that's exactly what I did. I should not fill in more gas than when I picked up the truck.

Siyan C. 
Évaluation :
2

Truck was filthy - papers from previous renter - clearly hadn't been touched. Steering was extremely loose, likely outer tie rods worn out Driver window inoperable

Gary P. 
Évaluation :
2

The customer service at this location was bad.

Ariel V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Philip S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Anthony C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brian W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nesley F. 
Évaluation :
1

The console was sticky, there was no gas cap, NONE of my dollies were there. The man who was the uhaul representative there, was VERY RUDE and VERY unhelfpful. He did not care that my equipment was not there.

Luanne H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Megan S. 
Évaluation :
2

The location is in a gas station that sells all kinds of smoking pot bongs etc.

Kerri B. 
Évaluation :
3

Don't allow people to buy food and eat at the gas pumps. It's impossible to put gas in the truck or get the truck out of the lot. We waited over 30 minutes.

Tyler G. 
Évaluation :
3

Would not provide any paperwork as proof of truck return when truck was returned on 7/17/22 at 1020pm

Tasha U. 
Évaluation :
1

Very rude

Yohan F. 
Évaluation :
4

Smells like cigarette smoke… This van only has 2151 miles on it… Outside of the van was very dirty…

MICHAEL D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carol O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

John G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eliot M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JOLANDA S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

olin H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Jacqueline L. 
Évaluation :
5

Friendly, clean vehicles and efficient!

LARRY S. 
Évaluation :
1

I post to get charge $28 but they charge my card $67

KEVINESHA D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Thomas R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dale T. 
Évaluation :
1

When I got to the location to pick up my U-Haul, I was informed that they did not have all my add-on equipment and then I had to drive about a mile and a half down the road to pick up the U-Haul at a dead end Street where it was parked. Then when I went to pay the total was higher than what was quoted to me on my reservation even after he removed add on items. I tried to show him the discount that I received when I set up my reservation online he said the difference was the tax but when I went back and reviewed my receipt after I got on the road because I did not have time to sit there and argue with the guy they charged me full price for the U-Haul truck I never received my discount that was given to me when I reserved the vehicle. The guy knew what he was doing and flat out in ny opinion ripped me off. Will never use again

Brian W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Cristian M. 
Évaluation :
5

The van could use a good interior cleaning and had a very loud and annoying rattle

Jerrold R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Ronald W. 
Évaluation :
5

Extremely helpful & honest associates. Will recommend this location in the future!

Dominic D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Salvador P. 
Évaluation :
1

They didn't have the truck I reserved.

Austin P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

John C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Gustavo L. 
Évaluation :
2

I wasn't able to confirm gas level prior to contract signature. The gas level was lower than what was on the paper contract. I was also pre charged for the trip. I brought the truck back 2 days early and did not receive any refund for the days not used.

Dale S. 
Évaluation :
5

Good service 👍

jorge I. 
Évaluation :
1

Customer services was alright but the app was awful. Kept crashing, took forever. Wouldn't allow me to quickly get a truck and go. The return was even worse.

Kevin G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

timothy S. 
Évaluation :
5

Everything went very smoothly. There was great service provided. The man that helped me provided with so much help.

Chante M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

PEDRO B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Mary Rose S. 
Évaluation :
1

I drove 6 miles and returned it within 13 hours. How was I charged more then 100$. It should me 6$ + 19,99

Redge J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Marlene K. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ANA F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHAUKAT Z. 
Non les évaluations ont été soumises pour cet établissement.

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