I trying to dispute the charges that were applied to my card need someone to contact me asap.
Mosell M.
Customer Reviews for Berkeley Furniture
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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could not get 24/7 to work
micheal H.Great staff, helpful and friendly. Would rent from them again.
Ali K.U-Haul customer service was horrible at drop-off.
Samrah R.It took to long for some one to help me. They could not remembers me for the dolly I rented and wasn't put on the truck.
Kathy M.Please call me tommorw so we can talk
Ralph W.Online reservation was more than challenging. I had to reset my password multiple times and it appears it does not recognize password with a second access attempt. Store owner Omar was able to complete reservation but it took longer than expected for a reservation I thought was already done online. Omar was great to work and I will in the future if needed!
CARLOS A.I was directed to this location to drop off my truck. I dropped off after hours, using the online system. The final step in the drop off process is to place the truck key in the Uhaul key dropbox. There is no dropbox, making drop off after hours impossible. I called Uhaul corporate and explained the situation to 2 people, neither of which was able to explain why there isn't a dropbox, and simply told me to keep the key, leave the truck in the parking lot, and try to return during business hours another day. Nonsensical and very inconvenient.
Brian D.Very friendly, returning was easy.
Danielle S.Nothing everything was top notch. Customer service was outstanding! I most definitely will use this place again.
Ronnell M.Please make the Uhaul sign bigger in Berkeley, IL
wylene D.The gentleman that attended to me was very attentive and helpful.
Peter B.No need for improvement ... good guys with great attitudes. Clean hassle-free store. ??
lester C.Todd went above and beyond . Very happy with his help
Kylia F.Rien
april W.Great customer service at this location.
NADIA H.