Customer Reviews for Best Choice Auto Sales & Service
(Concessionnaire U-Haul dans le voisinage)

26 évaluations

154 Main St E   Neepawa, MB R0J1H0

(204) 476-3267

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 6h pm
  • Sam - dim : 10h am à 3h pm

Services dans cet établissement :

Pour nous contacter

(204) 476-3267

154 Main St E
Neepawa, MB R0J1H0

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - ven : 9h am à 6h pm
  • Sam - dim : 10h am à 3h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
1

Do what you say you are going to do.

Henri J L. 
Évaluation :
1

You need better service.. for the amount I paid

FRANZ F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Nathan C. 
Évaluation :
5

I was very impressed with all of the staff - they were more than accommodating. They were pleasant and very helpful. They would certainly be my choice when I have need of U-Haul equipment again.

MARILYN C. 
Évaluation :
3

Locations were fine and the lady was helpful but I will never rent a uhaul again based off my experience. I made my reservation and accidently included all supplies, I called in to cancel but had a 50 minute wait so I opted for a call back. In 4 minutes I canceled the supplies but it needed a representative from uhaul to confirm. The person called back and confirmed they only saw the truck and no supplies. The following day I received an email the supplies shipped. I called in again and had another long wait. I got the call back and said 1 item shipped and it was too late to cancel. Then the day before I was to pick up the 26ft truck, I received a call nothing was available in the city I live in. I had to drive 1 hour away to pick up a truck that was 11ft smaller. I had help to load the truck that I had to reorganize. After losing hours because of the extra travel, we were behind loading. I had to rent another truck and trailer to finish the move the following day. The real annoying part is I got an email a couple days later that I was over km's and was charged $5 and something. Not only was I put in a difficult situation 24 hours before I planned on using it, I had to pay for extra fuel for driving an hour out of my way in my personal car and the extra fuel the uhaul used as well as renting a truck and trailer elsewhere to finish the move. I understand it is difficult coordinating trucks in a company as large as yours but this whole experience was terrible and caused a lot of extra stress in an already stressful situation.

Rob H. 
Évaluation :
2

Had a super bad experience picking up the uhaul. Took almost an hour and a half. Some staff were helpful, the staff were the uhaul was were extremely disorganized and made the process painful.

Amy K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Crystal C. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Danny J. 
Évaluation :
5

The person who assisted me even guided me in parking lot and helped me unload the vehicle trailer. Best service.

Amado iii santos E. 
Évaluation :
5

This locations service was excellent! U-Haul as a company is very frustrating and it is disappointing to see how much they nickel and dime you these days.

ERIKA P. 
Évaluation :
2

Don't change the pick up location the day before pick up to a location 2 hours away! Cost me 5 hours of time

Jeff W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Dawn G. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DAVID S. 
Évaluation :
2

Uhaul completely screwed up when they told me to pick up at this location that's not even in my city. They didn't even act like they did anything wrong by doing this.

Madison A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Noel Q. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

GERALD P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Noel Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Noel Q. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Rick G. 
Évaluation :
3

It's a 2 location pickup. You have to go to a different location that is not listed first in order to complete the paperwork. We would not have known if we hadn't previously stopped in to make sure the trailer was there for pickup. Paperwork was easy and agent was nice and knowledgeable and had me on my way to the trailer location quickly. Trailer location employees had no idea I was coming upon initial stop by earlier that day, nor were they ready for me upon appointment of trailer pickup. Once they hooked my trailer up I pulled away. I went out of view, stopped and readjusted the trailer chains as they had no idea on how to cradle then I was on my way. Trailer was not looked over before or after rental. It was clean though.

Lawrence W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Kristoferson V. 
Évaluation :
1

HORRIBLE experience. Would never go back to this location. Called ahead for packing boxes and bubble wrap and when i got there they didn't have the product I was looking for. Requested a 6x12 Uhaul on a Tuesday am for pick up Saturday am. I was told they were going to pick one up for me that day. I received a call Friday afternoon (after my fathers funeral) confirming my reservation, I asked if i could pick up the trailer later that afternoon and i was told not a problem the worker was on the way back with it. I was at the dealership at 5, no one was there, waited approximately half hour then a young fellow showed up, very nice person, and tried to call the girl that was supposed to be working 10x and she would not answer her phone. Apparently she went home? He also let me know the worker that was picking up the trailer ran out of gas and their boss went to take her fuel. He attempted to help me , as i was going to pay for the trailer to speed the process up but was unable to. He repeatedly tried to call the girl that was supposed to be working and she would not answer. An hour and 15 had now gone by. He had me follow him to the other lot where the trailer would be delivered. When we pulled in the other girl that wouldn't answer the phone appeared in her pyjamas and did not look happy. She called the worker that was bringing the trailer and she proceeded to tell us she thought the transmission in the vehicle she was driving had blown. Their boss was towing the trailer back in a cadillac. I told the girl to call me when the trailer arrived. It was over 2 hours from start to finish before the trailer arrived. I asked the girl about a discount on he trailer because of the 2 hours I gave up of my time and the hassle. She was very rude and told me it wasn't her fault the worker had vehicle issues and she didn't know that i had a reservation. I refused to give my credit card info as I felt very uncomfortable. I went to back up to hook up to the trailer and there were no lights anywhere, lot was pitch black. If it weren't for my brother being with me I would have left and canceled the reservation. This location has 0 customer service skills and is very sketchy. The drop off location in Slave Lake was awesome. After the pain and stress of losing my dad and having to clean his apartment out and drive 2 provinces in terrible weather I did not need the added stress of the Neepawa location. I did call and file a complaint on the Sunday, 2 days after pick up and was told someone would be calling me within 72 hours. I called on the Thursday am and was told the area rep would be calling me that afternoon, it is now Sunday and Ive yet to receive a call from anyone. I will be making this experience very well known.

Jaylyn B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ALAN H. 
Évaluation :
3

The staff made renting a vehicle a fairly easy process.

Emil K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Bradley S. 
Évaluation :
2

Have a full tank of fuel. Had to get them to add a liter of engine oil. The facility looked 3rd world. Weeds around the building were 2,5' high. Mileage on the vehicle weren't in metric so I couldn't tell if I had a rebate coming

Gerald P. 
Non les évaluations ont été soumises pour cet établissement.

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