Évaluations des clients Bewise Carwash & Oil Change Center

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Bewise Carwash & Oil Change Center

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Angela B. le

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Super easy process. They had the truck I reserved when I got there. Used my phone to check in, went inside and they handed me the keys. Drop off was just as easy.

James W. le

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don't do the online check-in. It's very difficult.

Gordon F. le

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Considering this place is a Car Wash would it kill them to clean the truck cab. I hadn't noticed it at the time I picked the truck up because it was dark, but passenger side was full of mud with a coffee cup thrown on the floor and the truck reeked of stale cigarette smoke.. I should of charged them clean up their garbage and wipe down the cab....

tom D. le

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Dealer was great (Poughquag, NY). Responsive, responded to my questions, returned my call when I left a message. Other local dealer actually nearer to me )Wassaic, NY) did not return calls, or answer phone in day time (normal working hours) so rented from this one. Dealer explained how the trailer worked and helped me install on my truck. Only minor problem was when I tried to use the wratchet straps, they were rusty and hard to use, but I eventaully used them successfully. Just took me extra time. Overall experience excellent.

karl V. le

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Le client n'a pas laissé de commentaire.

Stephen S. le

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Le client n'a pas laissé de commentaire.

Ransford W. le

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Le client n'a pas laissé de commentaire.

Richard M. le

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Le client n'a pas laissé de commentaire.

Richard B. le

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Le client n'a pas laissé de commentaire.

Eli V. le

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Le client n'a pas laissé de commentaire.

Steven S. le

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They're always there to help. So convenient too! They make renting a breeze!

sabrina H. le

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Le client n'a pas laissé de commentaire.

MAURA G. le

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Le client n'a pas laissé de commentaire.

Victor A. le

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Le client n'a pas laissé de commentaire.

Laura S. le

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Very helpful!!

ken H. le

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Le client n'a pas laissé de commentaire.

Michael P. le

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Le client n'a pas laissé de commentaire.

andrew B. le

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This is the second time that I have rented from this site and it is the second time they have charged my charge card for a two day rental when it was used for one day in the time allowed.

Adrian G. le

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Le client n'a pas laissé de commentaire.

Richard F. le

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Le client n'a pas laissé de commentaire.

Charlene L. le

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The pick up location was too far out of the way. However, the employees were great at that location. The initial service I received after making my reservation in advance (months ago) was extremely unprofessional, unorganized and not good customer service at all. The number of people needed to speak to in order to get my reservation corrected and "customer friendly" (ie location) was horrible!!!! For that reason, I will definitely choose another company as well as share my very "unfavorable" experience with others. I've used U-Haul before and had a great experience unlike this time. Which has made my decision not to use this company again. Also the drop-off location and employee was great!!! The employee was extremely professional, compassionate and a very good representative for the company. Perhaps you'll try and find more employees like him. It's unfortunate that my initial communications with reference to my reservation because of the impolite and unprofessional customer service I received has left a very bad impression of the company altogether. I would also suggest that your website be more "user-friendly" with respect to "preferred pick-up location". You're tricked into believing that your pick up location choice is where you'll be picking up the truck. FALSE IMFORMATION WHICH MAKES THE COMPANY LOOK BAD RIGHT FROM THE START.

Pat M. le

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Nothing

Peter P. le

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Le client n'a pas laissé de commentaire.

peter P. le

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Le client n'a pas laissé de commentaire.

Jeffrey M. le

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The app based service did not work as advertised, so I had to go in and see an agent. That's the only thing that kept it from excellent. Otherwise everything else was excellent. The agent in the store was excellent.

ken H. le

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Nothing

Ryan C. le

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Le client n'a pas laissé de commentaire.

chris R. le

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Uhaul changed my reservation to a location which would add 25 miles and two hours to my reservation. When I asked customer service chat why I was given lots of very wrong reasons. Uhaul customer service is a complete failure. However, Bewise came through from me. They were able to change my reservation back to what I expected without any problems. My rating for Bewise is 5 out of 5, The rating for Uhaul customer service is a zero out of 5.

danielle B. le

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Great customer service

Aaron T. le

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had the trailer for 10 minutes didn't need it after all and we were charged full price

Richard M. le

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Le client n'a pas laissé de commentaire.

JOHN C. le

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Le client n'a pas laissé de commentaire.

anthony J. le

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whaT I DONT LIKE IS THE FACT THAT I HAD TO USE SOME APP TO UPLOAD PICTURES OF MY LIC IN ORDER TO RENT THE VECHILE ..THE LOCATION WAS NOT AWARE OF THIS UNTIL I HAD TO RENT THE VECHILE ..THIS WAS VERY VERY FRUSTRATING TO HAVE TO DO AT THE LAT MINUTE .. IT TOOK ALMOST A ONE HOUR TO LOAD THE STUPID APP BECAUSE LIE MILLIONS OF IOTHER PEOPLE WE DONT USE THE APP STORE ON OUR PHONE THAT OFTEN TO PURCHASE THINGS ..SO HAVING TO LOGIN INTOT HE APP STORE TO DOENLOAD THE U-HUAL APP WAS PAIN IN THE ASS ..BECAUSE I COULD'NT GET INTO THE APP.

Eric W. le

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Le client n'a pas laissé de commentaire.

Michael M. le

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Le client n'a pas laissé de commentaire.

Nicholas D. le

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Le client n'a pas laissé de commentaire.

karen W. le

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I was overcharged, returned on 5th day. Charged for 6. When they were entering the credit, they charged me instead. Now owing me 2 days credit. There rep Don issued 1 day credit. I am still due 1 days credit! Cant reach you on phone hold for 15 min each time. Please contact me 845 224 5768 or email klovestaz@gmail.com that gou issued the credit!

John H. le

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The entire experience was terrible, they did the transaction wrong. It ended up costing me more money.

paul L. le

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Le client n'a pas laissé de commentaire.

John D. le

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Have the vehicles closer to the renters location. Driving an hour for a pick up is a pain.

Ronnie D. le

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Le client n'a pas laissé de commentaire.

Larry G. le

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Bewise could carry bubble pack and more packing tape.

philip A. le

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I had some questions about a future one way rental. The person who assisted me at the counter was very helpful and knowledgeable. She was also very personable and friendly.

Carlos A. le

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Great customer service, the attendant was very friendly on the phone (that's why I chose this location) and in person.

Bharat P. le

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Called to inquire about renting an equipment, The person was very helpful and had a lot of patience in making the reservation. Very swift and friendly, will definitely be going at this location in the future.

Catherine B. le

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Fast & efficient, I would recommend BeWise to a friend. Staff was very busy but took the time to answer all my questions. Van had low mileage and was well maintained. The only suggested improvement is to vacuum the van interior thoroughly before renting (there was some mud on passenger floor, and a small amount of packing beads/pellets on the floor of cargo area). These were very minor issues! I would definitely rent again from BeWise.

Luz A. le

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Le client n'a pas laissé de commentaire.

Jill B. le

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Le client n'a pas laissé de commentaire.

John G. le

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The young lady at the desk was very pleasant and helpful. Overall a great experience!

Jean D. le

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Le client n'a pas laissé de commentaire.

debbie B. le

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Le client n'a pas laissé de commentaire.

Iyana S. le

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It took me an hour to find the key to the truck then the ramp was broken and would not open when I got to my house to move my heavy appliances. I then proceeded to call customer service to return the truck after hours and they gave me the wrong drop off place. In total of two days I called about 4-5 times. I have used U-Haul before and everything was fine but this time was horrible. I will be renting from another company from now on.

jim R. le

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We were very satisfied with Bee Wise. Everyone was very courteous and helpful and professional!

Julia R. le

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Super easy 24 hour drop off!

Michelle B. le

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Le client n'a pas laissé de commentaire.

raymond C. le

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Le client n'a pas laissé de commentaire.

Elvin S. le

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Tire pressure sensor was not working so it gives faulty warning on pressure. So I have to stop in highways to check tires. It was scary in case tire flat.

Gerard G. le

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Nothing. They were perfect!

Kurt K. le

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The check tire pressure guage light was on all day while I used the truck. I had asked when I picked it up and they told me it would be no problem, which was true. Otherwise everything was great, I got some important moves done, and they were very helpful.

Jason K. le

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The smell of cigarette smoke in the moving truck was overwhelming. I wish there was a no smoking policy in place. The horrible smell in the cab was almost unbearable. Every other aspects of this transaction was wonderful. Hopefully Uhaul will look to implement a no smoking policy. That would benefit all parties.

Samuel H. le

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Le client n'a pas laissé de commentaire.

ken H. le

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nothing

Elaina K. le

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Le client n'a pas laissé de commentaire.

Alberto M. le

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There were no one way trailers had to drive 2 hours round trip to return it next day.

stephanie S. le

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No improvement needed. I'd like to add that Stacy at this location was AMAZING!

Stephen H. le

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Le client n'a pas laissé de commentaire.

Fred M. le

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Le client n'a pas laissé de commentaire.

Keith M. le

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Have more vehicles available. And clean/sweep the cargo area for the next customer.

Marcos A. S. le

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I recieved excellent services and workers and owners are wonderful people..

robert S. le

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Le client n'a pas laissé de commentaire.

Kaitlin S. le

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The location I got the U-Haul from was great. Bee wise car wash was so accommodating when U-Haul itself messed up. I don’t want this comment to effect them- I appreciate how they helped us when U-Haul could not. However dealing with U-Haul the company- HORRENDOUS. I am still trying to contact the local regional manager who I can’t to call me back. I can say I will NEVER use U-Haul again - and friends/family who say they are using U-Haul I will steer them another direction.

allen K. le

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Le client n'a pas laissé de commentaire.

frank G. le

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Le client n'a pas laissé de commentaire.

anthony R. le

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By mistake we left a cell phone in the van and turned the keys in before we realized. It was after hours so no one was available to help. I reached out to customer service who sent an email to the owner asking him to call me. The owner went out of his way to help me get my phone back even though he was on vacation. Your help was truely appreciated and I have made a point of telling all my family and friends how helpful you were...thank you.

Alllan K. le

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Le client n'a pas laissé de commentaire.

David E. le

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Le client n'a pas laissé de commentaire.

scott B. le

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Le client n'a pas laissé de commentaire.

Harvey J. le

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Le client n'a pas laissé de commentaire.

MARIE B. le

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Find a reputable person that's honest!! I contacted BE Wise everyday with the status on returning this truck which included my conversation on Friday Morning - witnessed by two people who heard me tell the person on the other end I needed the truck thru SATURDAY only to receive a phone call 8:15 AM Saturday morning that I MUST RETURN THE TRUCK BY 9:30 a.m. . They also charged me $60 for the CDW which as shown in all my other rentals I have always rejects. Please refund back my $60.00 on this and I would like a district manager to contact me @845-214-8490 please. ASAP.

John V. le

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The person who helped me( I didn't get her name) was absolutely wonderful. She took my information, explained everything to me about how to return the vehicle, answered any questions I had and did it all with a beautiful smile that matched her attitude. I will definitely recommend this location to other people and if I need to rent a uhaul again, I will happily come back.

John G. le

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Le client n'a pas laissé de commentaire.

Patrick T. le

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ac was broken truck was extremely hot

Richard C. le

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Great customer service. I was in and out. Truck was very well mantained. Overall great experience

James D. le

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Missing master cylinder cap. Told my employee it would be ok. Trailer splashed brake fluid all over my rv, and my daughters jeep on trailer. I went to local uhaul dealer in crossville, Tenn. Owner immediately took trailer out of service and apologized for pick up location. Thank you Mr. Cecil

Anthony D. le

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Le client n'a pas laissé de commentaire.

TIMOTHY D. le

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Le client n'a pas laissé de commentaire.

francis P. le

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very courteous and accomodating

sabrina H. le

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Le client n'a pas laissé de commentaire.

robert E. le

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Le client n'a pas laissé de commentaire.

David D. le

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Le client n'a pas laissé de commentaire.

Patrick T. le

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they recommend small truck and quiet frankly thats not true

Michael G. le

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Online registration was great! Vehicle was ready with a full tank of gas upon pick up .Will definitely use this location again.

mark N. le

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Love the service here. Very personal and very helpful. Easy way to rent a truck yet. No stress and fast and easy with a SMILE! Do not get any better to rent here. Thanks.

James D. le

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I'm very mad at uhaul because they change my Reservations because I had to go out of my way to get the truck and Trailer and it so not in where I picked to pick it up had to run around for about 2 .50 hours to 3 to get everything a day early because if I pick it up on the day I pick I had things plan to do at 3:00 PM was my pick up time next day I would have been done with what I had to do very unhappy with uhaul not the dealers

Mark D. le

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Le client n'a pas laissé de commentaire.

Mike M. le

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I had to travel over 20 miles to pick up my UHAUL when there were many other ones nearby. This cost me time and additional gas milage for both my vehicle and the person who drove me. None of this information is made available when one orders a UHAUL. When I was informed the day before pickup, it was too late to shop elsewhere.

Peter K. le

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I’ve always had great service from Beewise.

James E. le

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Le client n'a pas laissé de commentaire.

Paul M. le

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The staff was very friendly and easy to deal with but they should have cleaned and inspected truck. It had no A/c, the cab and cargo area were not cleaned, and the side view mirror was loose.

Christopher C. le

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Le client n'a pas laissé de commentaire.