Évaluations des clients Big C Food Market

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Big C Food Market

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Anna L. le

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Le client n'a pas laissé de commentaire.

Michelle R. le

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Very convenient and friendly.

Angel L. le

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Better customer service. Also, I booked online and chose specific timeframe and location because it read $50 guarantee. My vehicle was not available and I was not honored that guarantee.

Giovanni M. le

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The area was not well-lit.

Brandon S. le

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This was the second time I rented from U-Haul in less than two months. Both times they have forgotten that I have asked for a dolly to assist with boxes and appliances. This location forgot and another location forgot. After calling u-haul to explain the matter of how my time was being wasted talking on the phone instead of moving, and the fact that customer service acted like they did not care about the inconvenience I was having, I will be sending an email to the CEO and sending a note to the BBB about the horrible customer service from U-haul. The guy at the store where I rented the truck was very friendly. I did not call the store to complain.

Vaishnavi N. le

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Le client n'a pas laissé de commentaire.

Ellis C. le

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Very easy and quick...picked up a 20 footer with 2 dolly's and furniture blankets and was done in 10 minutes. Will use them again for sure.

jason W. le

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Clean your trucks cab and box

Elizabeth H. le

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The vehicle was terribly dirty. The wait to get customer service was 30 mins. The vehicle's gas was nearly on empty. And now I've been way over-charged (charged twice) and I'm going to have to spend my time sorting this out... not happy.

Patrick D. le

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Quick and easy.

Joel O. le

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Kind of a wierd location, being combined with a quick stop shop, but the service was good, and the vehicle was nice and new.

Justin B. le

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Le client n'a pas laissé de commentaire.

rodolfo Y. le

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Truck was dirty had to sweep it myself. Blankets were not folded and thrown everywhere in truck. Very nice person. I made sure truck was clean and blankets folded.

Debbie W. le

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Owners very helpful

Bryan E. le

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I rent from U-Haul quite often so I know the routine about picking up and dropping off. After I did my pickup inspection I reported that the gas was reported to have 1/8th more then it actual had Also the van had empty coke cans,water bottles and trash throughout. The U-Haul rep. jumped in started the truck, he rocked it back & forth side to side turned to me and said see here it's 7/8 full. It still wasn't 7/8th full, As for the trash I was told it's not that much. After 15 minutes of wasted debate I just took the damn truck. I returned it clean with the $7.00 bucks of extra gas. Check in wasn't any better as the different U-Haul rep couldn't and wouldn't tell me the final charges he kept trying to run my card over and over. I wanted to pay the balance in cash but he insisted I give him another credit card which he billed and 5 days later I get another bill from U-Haul for $27.06 more. All I wanted to do was to rent the van, NOT buy it.

sandra O. le

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Le client n'a pas laissé de commentaire.

Sergey L. le

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Le client n'a pas laissé de commentaire.

Randolph S. le

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Le client n'a pas laissé de commentaire.

michael M. le

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The van was dirty in the back, had to sweep it out before we could load. Place was too busy, customers buying lottery tickets, beer, etc. felt I was a second class customer. I wouldn't use that location again, completely opposite of the experience at the ABQ - San Mateo store.

Lindy L. le

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These guys Rescued me from the place I had Reserved a truck that was Not Open! Sean was Efficient, Succinct, And Accurate! (And OPEN!) THANK YOU!!!

jason W. le

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I never get a truck that is not filthy.

michael W. le

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Explain the gas mileage clearly. Truck was $19.95. We drove the truck 6 miles total. Final bill $46! Unbelievable! Doubtful to use your company again if this is accurate? Please review how you can charge me $26 besides the truck.

Brenda C. le

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The service was great and friendly employees.

Charles G. le

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Van was fine but the cargo area was dirty. Location is very convenient and the staff were friendly and helpful but it is in a slightly seedy area.

Daniel R. le

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The location is very scary, the agent never review the truck with me and when I ask about my review at the app he didn't responded. I would rate the personnel here as average, they did their job but didn't offer any additional help.

SHIRLEY S. le

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i rented a truck this week and it was clean - i do like the speedy check in online and check out also. The staff was very professional.

Kaellan F. le

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Le client n'a pas laissé de commentaire.

Ken B. le

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Le client n'a pas laissé de commentaire.

Eric L. le

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Le client n'a pas laissé de commentaire.

Tracey E. le

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Joe gives the best customer service!!! Great experience

Shirley S. le

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Using the online app to rent and return is fast and efficient. Pictures of the milage and before and after pictures of the truck/can are required so that’s great The staff was very friendly. I plan to rent here again.

Dana L. le

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Le client n'a pas laissé de commentaire.

Heather C. le

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The guy that checked us in was excellent-went over and above with his customer service. The guy who serviced us at the end of the day when we returned our Uhaul could have had better customer service. Truck was a little dirty inside at pick up. The location was okay.

Cindy S. le

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quick, ftiendly and easy