Évaluations des clients Big Country Storage

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Big Country Storage

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kandy G. le

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Le client n'a pas laissé de commentaire.

Ronald Steven L. le

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Le client n'a pas laissé de commentaire.

Jesse Andrew M. le

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It would be helpful having the equipment available within the city it was ordered weeks in advance. I had to drive 40 minutes to pick this up and drive it back to load it and was delayed another hour once on location...

Kay T. le

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I was promised a trailer in Torrington, WY., but when I got there - no trailer. The people at dispatch could not have cared less. Not our problem was their attitude. I had to get on the phone and found a trailer in Douglas, 2 hrs away. The staff in Douglas was fabulous and c as me back after hours to hook me up. Yeah Cinnamon - thanks so much. Do not expect U-Haul corporate to care a bit if you have no trailer and the movers are coming in the morning.

robert A. le

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Cinnamon didn't seem to understand if it's not for customers she wouldn't have a job. Not impressed with her completely disregarding what we had informed her of. As well when you take a picture of anything on your cell phone it's imprinted into the phone. The truck was given to us filthy, no one could do a walk around with us, adjust mirrors or to validate anything to do with the Uhaul rental. Then having to listen to a child cry the entire time we are doing the pick up process. As well we had to go to another location to pick up the auto transporter to go with the 26' foot truck. This was a complete wreck from the start to finish. Constant phone calls back and forth to Uhaul. Storm in Casper was amazing. He is what customer service is about. He went above and beyond when we picked up the auto transporter. Since we had to drive a extra 114 miles to pick that up separate in the middle of the move and loading the truck. Which we were not impressed with. Uhaul you made your customer do you job!! We should not have had to pick it up . it should have been with the truck when we picked it up. We have to move our belongings one more time from storage once we buy a new home and we will be considering our options very carefully this time. Nicole at Iron Horse Towing in missoula Montana was amazing as well. Uhaul tried to charge at the end saying we were late and other due to their system was messed up. Sorry but fix your computer system and don't anger your customer by saying to them everytime they call in Our system is a mess which I heard everytime I had to call in. We had enough to deal with moving back home 800 miles our of state. As far as I'm concerned Uhaul made $1,300.00 and spit in our face!! Someday you will suffer a great business failure due to how you treat your customers.

Mike P. le

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Le client n'a pas laissé de commentaire.

Sarah Ladale B. le

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They were great to work with, kind, knowledgeable and helpful.

David G. le

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Le client n'a pas laissé de commentaire.

Calvin Lee B. le

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Le client n'a pas laissé de commentaire.

Michael S. le

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Large lot with not much equipment so very easy to find a spot to park the trailer and truck.

Jon G. le

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Le client n'a pas laissé de commentaire.

Spencer M. le

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Le client n'a pas laissé de commentaire.

Michael S. le

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Le client n'a pas laissé de commentaire.

Melissa R. le

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Le client n'a pas laissé de commentaire.

Douglas T. le

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I've worked with BCS for years and they are the best

jim M. le

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Le client n'a pas laissé de commentaire.

HENRY N. le

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Le client n'a pas laissé de commentaire.

le

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A dolly in the storage compartment of the larger vehicles would be nice and work on reducing costs per mile if at all possible. The agent that helped me, Cinamon, was amazingly helpful and I would make it a point to work with her again if I was in need of storage or moving services in the future.

will A. le

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treat well and recommend this group to all

David W. le

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Everything went well with my service. Keep up the good service.

Mel B. le

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Great Experience

Rich J. le

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Nothing everything was great!

Kenneth E. le

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Can't improve on perfection!!

Don M. le

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Le client n'a pas laissé de commentaire.

Donal F. le

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Le client n'a pas laissé de commentaire.

Robert J. le

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Le client n'a pas laissé de commentaire.

STACEY H. le

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Le client n'a pas laissé de commentaire.

Patrick B. le

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Very knowledgeable and friendly service...thanks!

Robert B. le

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Le client n'a pas laissé de commentaire.

Jason R. le

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Nothing

Amy T. le

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Le client n'a pas laissé de commentaire.