Le client n'a pas laissé de commentaire.
HYUN W.
Customer Reviews for Bikers Point Inc
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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David is accommodating and exceptional to deal with.
JAMES R.They are super friendly and offer great customer service. He made the transition smooth and easy.
Clarissa F.The check-in and check-out app is very bad. I could not finalize it when I returned it. Very bad. Please fix it.
Simon Z.The directions given were clear but the details were not clear. I turned in the truck 4 hrs after I checked it out. I was told to put the keys in the orange box. I also put the contract in the box. But I wasn't told to check in online after I took the truck back. I spoke with the salesman and told him that there was a $20. late fee but he said that there would be no fee added to my account.
FRANCINE O.Very Good No Problem's.
TRAVELIS H.THE TRUCK HAD MECHANICAL PROBLEMS, WHEN ACCELERATING, THE TRUCK STRUGGLED AND HAD HARD TIME WHILE DRIVING ON THE HIGHWAY. THE TRUCK WAS ALSO DIRTY NOT CLEANED. VERY DISAPPOINTED.
GLORIA R.Charged way more than online quote
LOUIS H.The trailer I reserved was not available at the agreed upon time and location. It was supposed to be available at Paco's in Columbia. Bikers Point was not the original planned pick up location. The trailer had been returned to the Biker's location unexpectedly the day before and I had to drive over there to pick it up. The experience would have been better if the trailer had been available in Columbia as planned or if U-Haul had advised me of the change before I showed up at Paco's' However, the Biker's Point manager handled the change well and made the pickup as smooth as possible.
Craig M.N.D.
Marcus R.This excellent location needs dedicated Uhaul trucks so I can rent from them more. Thanks
Tonya W.Needs No Improvement!
ZACHARY N.My wife and I were almost killed because the rental had retreaded tires and one of them blew out. Additionally the tire were out of spec for DOT standards.
Kerry B.Nothing!!! Just keep doing what you are doing
PAMELA O.quick,fast service
Rhonda A.Not an appealing location from the looks of the surrounding buildings. It worked for me for a quick return.
Claude B.The truck had ashes, lighters, matches, empty bottles of alcohol, and cigar wrappers and smelled like an ashtray. I did my best to clean out the cabin and put in an air freshener. Then, while driving, a roach came out of the dashboard. Normally, I have had no issues with renting Uhaul's in the past and will probably go with them again, but I will not use this location.
MIGNON L.The van was clearly dirty with sunflower seed shells and other trash in the front, but the service was fast in and out.
Sharron P.Did not have requested equipment. Had to purchase elsewhere which decreased time to move and created an inconvenience on a Sunday when most locations are closed.
KENITA S.The truck had a stale odor in it.
MALEESHA S.Great customer service!
Gerri B.Great service . Owner was very helpful . Awesome business .
METIN D.Best part of our uhaul experience. Staff was wonderful here
Doug P.I had no problems. I would recommend this location. Every thing was ready for my move. Very friendly and helpful
Beverly F.Very friendly and efficient service. The entire experience was great.
Mike B.Manager was friendly and very accommodating. Thumbs up!
Davis G.The truck was a little too bouncy. I think new struts or shocks would make for a better ride. Also, the truck had an unpleasant odor.
Craige W.This is the absolutely worst Uhaul experience ever. Not only is the place completely trashed and utilized as filthy embroidery shop...no workers were wearing masks. The truck was filthy...and the AC was broken. I am so disappointed! I looked forward to the great customer service experience that I normally get at your surrounding location, but instead, it was a complete let down. I plan on contacting the Uhaul leadership regarding this location. Can you provide me with the contact information please. My Information is as follows: Cornelius B. Harrison Master Sergeant U.S. Army (Retired) 240-498-3584 Please contact me
Cornelius H.They made the whole experience easy and efficient. Especially like the paperless process!
Peter L.Great experience could not have been better
David W.Bigger sign on side of roadâ€"we almost drove right by it. There's only a very small U-haul sign in the store window that we didn't see until we already pulled in. In addition, there's a huge bldg right beside it that had a fire of some sort and it's a huge eye sore. We didn't need to go inside as we did everything by mobile (which is a very nice convenience!)
Daylen B.The inside of the truck was dirty, but I was extremely satisfied with the customer service. They went above and beyond to help me.
Evan K.Thumbs up
Ricardo M.Le service a été excellent. Representative was very professional helpful and easy to deal with. 5 star service!
Ricardo M.Very nice front desk man. Easy in n out pickup. No problems!!
Elizabeth S.