Le client n'a pas laissé de commentaire.Marcus C.
Customer Reviews for Blue Ridge Market Mini Storage
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.KELLY L.
Le client n'a pas laissé de commentaire.SCOT P.
It is a gas station/ liquor store, but friendly helpful employees!WESLEY S.
Le client n'a pas laissé de commentaire.JULIE S.
Le client n'a pas laissé de commentaire.Deborah O.
Le client n'a pas laissé de commentaire.KIM S.
GREAT Customer Service in Dewey, AZ at the "Blue Ridge Market Mini Storage".DONALD B.
Le client n'a pas laissé de commentaire.LOUIS L.
Le client n'a pas laissé de commentaire.Jose C.
Send them to the correct drop off point the first time, not 5 miles away.William M.
Just a little slow to get goingDavid M.
Le client n'a pas laissé de commentaire.ADAM S R.
Keep the man in line. No swearing do your job right fix your mistakes and don't hang up on good customers. He's a piece of work.JAMIE C.
Rental went smooth and the customer service lady was very sufficient and all was very timely done.RORY M.
Le client n'a pas laissé de commentaire.RONALD S.
I've used Blue Ridge for several years. Very helpful and courteous.MICHAEL S.
Eileen was very helpful and super nice customer service was excellent and fast.IAN S.
Le client n'a pas laissé de commentaire.David E.
Went very smoothly!DONALD S.
The cashier kept playing around with his friend and calling each other names. I was honestly there about 10 minutes longer than I should have been because the worker couldnt stop messing around.MARK H.
Le client n'a pas laissé de commentaire.JAMES P.
I ordered a dolly with this truck. Dolly was missing.veda T.
Overcharged me with bogus fees outside the terms and conditions of our contract.SETH D.
My review is of corporate not Blue Hills although they made mistakes too. I rented a truck on Thursday for pickup from Blue Hills because I only had to go across the street to my storage unit and then I get a text saying I have to go 30 miles up the road to get my truck in Prescott. I called Blue Hills and they said corporate can override their reservation. That is totally unexceptable!! My business is as important as anyone else's so why should I be the one shuffled off to Timbuktu? Very disappointed in Uhaul.ANN M.
The online pick up the truck feature took alot longer than it would have taken by just going inside when I first arrived at the store. I still had to wait in line to get my key even though it says to skip the line and just show the phone to the agent and grab the keep. The whole process was around 30 minutes which then ate into my rental time. 20 mins checking in and getting validated online, 10 more minutes waiting in line. This store gets busy so that's why we chose the online checkin.Alfredo L.
Le client n'a pas laissé de commentaire.Ray M.
Le client n'a pas laissé de commentaire.SCOTT H.
Le client n'a pas laissé de commentaire.Michael L.
Truck was not clean and did not have a full tank of gas. Uhaul told me they had added miles onto my rental at no cost, assuring me I would have 146 miles however I did not and only received 126 and had to pay additional money.MAURIANN R.
Le client n'a pas laissé de commentaire.NANCY J.
Le client n'a pas laissé de commentaire.Mary Alice C.
The worst and most unprofessional experience o have had with a truck rental company. Cannot believe how inconsiderate and lazy everyone I had to deal with was, from u haul traffic, to the locations gm, to the 1-800 call center. Terrible experience.Patrick G.
Make sure to train your personalJoaquin T.
We were charged for insurance by the 1-800 agent without my knowledge or consent. Eileen at the Blue Ridge location was going to reverse the charge but apparently didn't. She wasn't there when we returned the trailer yesterday so have not followed up yet. We still need the $8 charge reversed.JOEL G.
Le client n'a pas laissé de commentaire.SUSAN C.
Le client n'a pas laissé de commentaire.Richard W.
Eileen was terrific, knowledge, professional and very accommodating. Very pleasant to boot. Thanks Eileen!!steve S.
I was pulled over due to rear taillights not working. Additionally, the cab had a horrible cigarette smell.Anthony L.
The truck ran awesome, a/c worked perfectly and was a Godsend going thru Phoenix! :) Thank you UHaul!PHILIP D.
Le client n'a pas laissé de commentaire.Jerry T.
Le client n'a pas laissé de commentaire.KEVIN G.
Truck ran great/ except when we got into Texas the AC would only work when it wanted too. And the release straps on the car hauler for the front tires wouldn't release. Spent an hour trying to get them loose in the heat!! Not Happy ðŸ˜†GARY P.
I wasn't charged for the 6 x12 trailer making it necessary for me to pay corporate for the trailer rental.EDWIN W.
Le client n'a pas laissé de commentaire.Alexis M.
They did not properly check me outJAMES P.
Le client n'a pas laissé de commentaire.KIMBALL W.
Le client n'a pas laissé de commentaire.Robert E.
Train your employees on customer service and maintain your vehicles that are broken down. You all rent out trucks to clients like myself to drive on freeways with an engine light on.margie J.
I don't understand how the reservations work but the dewey location was kind and knowledgeable and extremely easy to work with. Initially someone from the Prescott location changed my pick up location and when I asked why that female was extremely rude and did not care about my situation. When I called back to see if my pick up location could be changed because I could literally see the truck, the male who answered at the prescott location was kind and helped me right away.MELISSA K.
Le client n'a pas laissé de commentaire.mike C.
Person had no clue how to assign the trailer even though we'd reserved and arranged everything on line. It took a full hour to simply pick up a trailer. We'd driven 7-hours, just to end up in an hour of confusion. The trailer was OK but had no brakes. Dirty facility and restrooms were closed! I would NEVER use this location again!DAVID B.
Could not have been any better trailer was in excellent condition and the employees were very helpful and pleasantBrian V.
Everything was goodDAN M.
Person needs to be more informed and knowledgeable. Waited forever. She seemed rude. Sarcastic. Pricing inaccuracy. Quoted 103.00, then 117.00, then 128 , 143 then ended up at 145.00. The more I talked with the lady. The more the price went up. I was quoted 117 (change) from the uHual representative.joe L.
Nothing. You nailed it!Thomas C.
Le client n'a pas laissé de commentaire.Robert B.
Le client n'a pas laissé de commentaire.NICHOLAS W.
Le client n'a pas laissé de commentaire.DAVID E.
Eileen was particularly helpful.Glen B.
Le client n'a pas laissé de commentaire.Peter B.
Le client n'a pas laissé de commentaire.Rick S.
Le client n'a pas laissé de commentaire.James I.
Gas station with no respect of COVID Mandates. Very uncomfortable and had to wait for locals to get taken care of with the gas station and talking before I was even acknowledged. Took 2 hours no one wore masks. Truck was filthy. Very disappointed with uhual with this move. I had to travel an hour to get a truck that was reserved locally. Will not refer or use anymore. Will be informing all friends and familyJames B.
Friendly experience.ARNOLD C.
Le client n'a pas laissé de commentaire.James I.
Le client n'a pas laissé de commentaire.Jim I.
Complaint: Your app showed a 7:30 pickup time. When I got there (a convenience store/gas station/UHaul rental place) the clerk said that UHaul rentals could not be processed until 9 a.m. I hired a guy to help me unload starting at 9 so I lost time because I had to go back, get the truck and lose about a half an hour. SUGGESTION-Make sure your app lines up with when the rental facility is actually open.JOSEPH R.
great staff great job hard workJulianne M.
Interior (back of the truck) dirty. Windshield dirty. Staff was excellent and very helpfulCarol L.
Everything greatthomas P.
Le client n'a pas laissé de commentaire.John R.
Le client n'a pas laissé de commentaire.Spencer H.
Le client n'a pas laissé de commentaire.bob D.
Le client n'a pas laissé de commentaire.SHAWN B.
Truck was filthy inside and out. Smelled of cigarette smoke and weed. Back had chunks of mud everywhere.Kevin C.
Look for a more personal associate. She was rude, talking badly about other associates, cursing excessively and how she wish the did not offer this service at her convenience store.Arthur G.
At 82 I'm not as agile as I once was. An agile young person crawled under and attached the chain in Maine.When we went to drop off our car transporter in Arizona, I asked if anyone could climb under the trailer to detach the chain around the frame. "No. Sorry." It took me a full fifteen minutes in the Arizona heat to climb under and detach the chain. My body is still recovering four days latercharles D.
Le client n'a pas laissé de commentaire.Dennis D.
Le client n'a pas laissé de commentaire.Teri M.
Le client n'a pas laissé de commentaire.joseph A.
Le client n'a pas laissé de commentaire.Maria P.
Le client n'a pas laissé de commentaire.Brady R.
Le client n'a pas laissé de commentaire.Daniel A.
Le client n'a pas laissé de commentaire.Randall S.
Le client n'a pas laissé de commentaire.RANDALL S.
Le client n'a pas laissé de commentaire.RANDALL S.
Le client n'a pas laissé de commentaire.Kimberly P.
Le client n'a pas laissé de commentaire.STEVEN M.
Eileen did a great job of getting us taken care of, after a hard day of dealing with our move.LUCIEN J.
Had truck for 24hrs drove it less than a hundred mi seemed expensive when they advertise 29 bucks and the total was over one hundredlarry R.
Nothing the experience was very easy and Eileen I believe her name was was fantastic had me out of there in 10 minutes since I checked in ahead of time online!Bert O.
Le client n'a pas laissé de commentaire.Van W.
Le client n'a pas laissé de commentaire.ANTHONY S.
Polite and efficient.Douglas B.
Le client n'a pas laissé de commentaire.Robert H.
Le client n'a pas laissé de commentaire.Sandra M.
Le client n'a pas laissé de commentaire.Doug G.