Le client n'a pas laissé de commentaire.CAMERON E.
Customer Reviews for Blue Warehouse Discounts
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Smithfield, KY 40068
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun-ven : 12h pm à 7h pm
- Sam - dim : 10h am à 7h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
The location was so far from where I moved too. When I went to to do a mobile check in, this place was so far out that my location could not be found even after several attempts. No local place to put gas in truck before drop off.Matthew C.
Le client n'a pas laissé de commentaire.Jonathan K.
Awesome equipment, service and communication. Love you guys!John J.
Le client n'a pas laissé de commentaire.BRANT S.
Le client n'a pas laissé de commentaire.JAMES S.
Le client n'a pas laissé de commentaire.Jasmine C.
I called before we headed that way. Said it was fine to come early. And he would assist with hooking. I had already done online check in. Still took some time and seemed slightly unorganized. But overall, good experience.Christopher G.
Improve your online check in process. I have rented 3 different trailers from 3 different vendors over the last month. Every time I take the time to take the needed pictures of my ID. Every time the vendor has to redo all of what i already did because they say they dont get it and that never works. Every time the pickup process takes at least 30 minutes.RICHARD H.
Le client n'a pas laissé de commentaire.Gregory S.
Le client n'a pas laissé de commentaire.Catherine W.
U-Haul needs to work on their website. The app is dreadfully slow and redundancies abound. Customer service does not have the tools they need to serve customers. The app should not need to ask for my password every time I open it, and should not log me out if I have it in the background for a few minutes. Company, fine. Website, sucks so bad it makes me hurt.John S.
Very friendly and helpful staff. Not too busy, so all questions were answered and time was taken to ensure that everything was right before letting me rent or return the truck. Good experience overall and will use them again.Christopher W.
We were able to acquire it on a Sunday when we desperately needed it, it was very nice and the exact size we needed.SANDRA A.
Very nice people to deal with after a long ride in a U-Haul truck!Catherine W.
Le client n'a pas laissé de commentaire.Renee S.
The entire online rental experience was a joke. Getting passed to three different locations because, evidently, in store customers take precedence over online renters. I was put in the position of not knowing whether or not I was going to get a truck at the last minute. I put in my request as soon as I knew I needed the equipment. Then, to get passed from one location to another at the last minute created stress I didn't need. Having to drive nearly an hour, at the last minute, to get the truck I requested really ate in to time I didn't have. And added to an already stressful situation. Either the equipment is available at the time I place the request or it isn't. All of that should be known at the time. The option to get a different size truck was never considered by any of the locations I dealt with. In addition, through no fault of theirs, I wasn't able to get an appliance dolly. Which I desperately needed. I was given a regular dolly. I was able to make it work. But, that's not the point. Thankfully, Ryan and the folks at Blue Warehouse Discounts, are great people. I deliver to them through my job. And they are stellar folks. My experience with them was five star. My experience with U-Haul, not so much. All in all, it's making me consider other options the next time around. The convenience of your online system just doesn't make the hoops I had to jump through at the last minute worth it. If I had any suggestions for improvement, I would offer them. I'm not one to cut you and not offer a band aid.Bryan O.
Unless you can improve on perfection leave everything exactly as it isLARRY T.
Le client n'a pas laissé de commentaire.PAUL G.
Ryan was very helpful!NATHAN S.
Le client n'a pas laissé de commentaire.Richard D.
Super friendly staff!Marsha R.
Le client n'a pas laissé de commentaire.Mark S.
Le client n'a pas laissé de commentaire.Kenny G.
Le client n'a pas laissé de commentaire.Richard N.
Windshield wipers need replaceJohn B.