Évaluations des clients Bob's Service Center

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Bob's Service Center

Cote générale :

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Kim R. le

Évaluation :

The drop off location is great as far as location but the lot looks like a graveyard for old cars. No real markings as to where to park the UHaul to return it.

Alyssa V. le

Évaluation :

Le client n'a pas laissé de commentaire.

james D. le

Évaluation :

Everything was perfect. So convenient. Great location. I don't have to drive 20-30 miles just to get to my move. Very Happy. Using them again next week.

joyce E. le

Évaluation :

The ONLY reason I give this location any good reviews is because of location. It is a MESS! No one is there to help at drop off.

joyce E. le

Évaluation :

He has made room for UHAUL returns.

joyce E. le

Évaluation :

The drop off location was down right scary! It looks like a junk yard. No one was there and when I called the number you gave me it was incorrect as was the actual address. The correct address is 901 Rt 23, Craryville, NY. Please get the right number for future customers. When I looked on line and found the correct number I got an answering machine that gave no hours of operation. It just asked for the customer to leave a message. It turns out that Bob's Service center opens at 6:30 pm. After an exhausting day of driving and moving I had to hire two men to unhook the trailer and leave it on the side of a busy road with no one around. This was very uncomfortable for me. I am a 52 year old widow with 2 girls. Safety and convenience is my number 1 concern. I didn't get either one on the drop off. So not only did I have to pay for the trailer but I had to pay two men I didn't know to help me. Disappointing to say the least.

Roland V. le

Évaluation :

Le client n'a pas laissé de commentaire.

MARK T. le

Évaluation :

The location is not open until 6:30 at night. There should be some online video available to show you how to check in remotely. My cell phone was not able to open the website, but fortunately my sisters was able to.

Michael L. le

Évaluation :

Although a great rental, there is a major problem. U-Haul put an authorization hold on my card that lasted over 30 days! Still fighting with them to have released. Filled out the form, called 2 reps and the reps both agree that this hold should have been released in 3 days, but didn't know why! So now I wait. Called bank, called U-haul, no one is doing anything about this, so I will be forced to look into legal actions soon!

STEVEN W. le

Évaluation :

Agent was extremely helpful and the late hours make for much more flexibility in planning the move. Highly recommend

Mary Beth P. le

Évaluation :

Great service, very clean truck with very good brakes and new tires. I would definitely recommend this rental location. Bob was very kind and helpful.