Évaluations des clients Bramble Towing LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Bramble Towing LLC

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Dave L. le

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UHaul office was amongst other towing business and uhaul office was not signed very clearly . It took 20 min to find the right office . The uhaul gentlemen Ken ( I think was his name ) was very helpful once I found him

CODY G. le

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Great experience!

melody C. le

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Excellent customer service! Thank you.

CHARLES M. le

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nothing, they were very helpful without being pushy.

Andrew S. le

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Le client n'a pas laissé de commentaire.

tonya G. le

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Did not provide proper information on the return policy- expected for customer to read the contract instead of explaining what the contract was. Was charged an extra $20 due to not properly going over the contract. I will never use there services again.

PAUL P. le

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Le client n'a pas laissé de commentaire.

Glenn H. le

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Le client n'a pas laissé de commentaire.

Kenneth W. le

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Please actually put the equipment in the truck when a customer rents equipment and is using the 24hr pickup option, so the customer doesn't have to travel to another Uhaul location to get their equipment.

Jennifer B. le

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They did not show us a tutorial of how to use the truck. Also, they did not have the type of dolly I requested. In addition, the truck had some debris inside.

Kimberly W. le

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The people working at this location were rude, unprofessional and deceptive.

Samantha P. le

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Associates were rude and unfriendly. I was truly disheartened by my experience and weighed negatively on uhaul as a company.

Robin B. le

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They were cool explained everything in a short amount of time truck was ready at 900 excellent service

Robert C. le

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Le client n'a pas laissé de commentaire.

David B. le

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Good service and location. U-Haul truck ran really good.

TODD S. le

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For this rental, I needed to coordinate picking up my Uhaul with dropping off my Avis rental car because I do not live in Cincinnati. I scheduled my Uhaul pickup at the Reading Road location, which was literally next door to Avis. I made both my Uhaul and Avis reservations Monday morning, 7/22. However, on Wednesday I received an email stating that the Uhaul pickup location had changed from Reading Road to Montgomery Road. I did not see this email until Thursday (the original email said that someone would "contact me" if the reservation location changed). Either way, I was not able to change my Avis dropoff to a better location relative to Montgomery road. The Lyft ride from Reading Road to Montgomery road cost $20 plus 45 minutes! Plus I needed to drive 20 additional minutes to my final destination where I used the Uhaul. I feel I should be compensated for the fact that Uhaul changed the pickup location without so much as a courtesy call, just an email that was too late to act on. The change cost me $20 plus an hour of my time, and also the inability to get out of Cincinnati before rush hour.

Linda R. le

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There were political signs on the property which makes the atmosphere seem unprofessional. The rep. took a long time to sign me in/process my order even though I spent the time signing in online/scanning my ID beforehand. When my uhaul was rented I was sent out into the lot to find the uhaul without the assistance of a representative. The ID on they keys were faded so I had to try the keys on every uhaul. The equiptment that I rented was not included in the uhaul so i had to go back to the storefront and wait in line to get the equiptment that the rep. stated was already in my uhaul when it was not.

anthony W. le

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Le client n'a pas laissé de commentaire.

Alan F. le

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Le client n'a pas laissé de commentaire.

Leigh G. le

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I was very happy with the whole experience. After reading some of the reviews, I was apprehensive about the whole thing, but it went very smoothly for me, so I’m really happy! Also, the price was less than I had estimated, because I didn’t realize the second 100 miles was calculated at a lower rate. Tim, the manager (owner?) of Bramble Towing was very helpful. Would definitely use them again.

Lisa K. le

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The only thing that was a problem is that somehow it was missed that I would return the vehicle late the same day. The misunderstanding was that the 15 ft. truck would be returned 2 hours after renting.

G Daniel K. le

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Le client n'a pas laissé de commentaire.

Mark S. le

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The floor of the van was sticky. There were no pads, no two wheel truck, no slide out ramp. And it wasn't cheap to rent.

James L. le

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Jim could not have been nicer or more helpful. He went out of his way to help me when I had some equipment problems that precluded the initial hook-up.

ray W. le

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The only thing I would change is for the company to make it extremely clear to the renter that even though it’s advertised as $20 per day, if asked if you know when you might return and you say probably about 4 , it’s not made clear that if you say that they will rent it again and say you be late after when you pick it up. I thought a day meant 24 hours. Thanks

William A. le

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I reserved 4 dozen furniture pads and they were not there on pick up day.

Christopher K. le

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Truck interior was dirty. A thin layer of dirt and pine needles throughout. Ramp was covered in wood chips.

KRISTA D. le

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Le client n'a pas laissé de commentaire.

James F. le

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Le client n'a pas laissé de commentaire.

Craig G. le

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Bramble Towing is just that - a towing and rental business so the facility is not going to be plush. However, the staff was very helpful, my van was waiting and the drop off was as fast as possible.

Christopher B. le

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Le client n'a pas laissé de commentaire.

Jessica F. le

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Quick easy and efficient. Polite employees and no hassle availability.

Kathy S. le

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Le client n'a pas laissé de commentaire.