Évaluations des clients Branchton Farms

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Branchton Farms

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Gabriel M.
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Excellent and quick service

Rahman N.
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Le client n'a pas laissé de commentaire.

MATTHEW F.
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Le client n'a pas laissé de commentaire.

Kenneth A.
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The dolly I reserved wasn't available but I was still charged. There were two large wooden pallets in the back that I had to take to my house first so I had room for the items I was picking up. I was charged for the additional mileage despite pointing this out to the pickup location. I was charged for fuel even though I returned the vehicle with the same amount of fuel I rented it with. I'd like a full refund for all of these errors. It's not an isolated error. It was multiple errors even after pointing them out before the bill was processed.

lawrance W.
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Le client n'a pas laissé de commentaire.

Anthony L.
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This was not the location we had listed as our preference on the contract. there was an Auto Transport at the location we requested, but we could not have it EVENTHOUGH we called and confirmed with them the day before (Thursday at 1:00pm) that it would be available and they said Yes. We had to drive around Tampa to find the alternate location that had a trailer for us. Added 2 hours to our day... then, when we were diving on the highway, the trailer wheels were either so out of balance, or damaged that the Trailer shook like hell for 900 miles home at Most highway speeds. what a horrible experience!! i was a wreck when i got done..

Andre F.
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Easy and fast service. Manager was very nice.

Jose S.
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Le client n'a pas laissé de commentaire.

Noel W.
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Le client n'a pas laissé de commentaire.

Daniel S.
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Wasn't anyone there.... and I was charged again. Get your shit together U-Haul !!!!

Adrian C.
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Le client n'a pas laissé de commentaire.

louis R.
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Le client n'a pas laissé de commentaire.

George I.
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Owner was super nice and understanding. Great working with her!

Roberto P.
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Le client n'a pas laissé de commentaire.

Brian S.
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Le client n'a pas laissé de commentaire.

Robert H.
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Le client n'a pas laissé de commentaire.

Kimbery M.
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Le client n'a pas laissé de commentaire.

DELORES H.
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Le client n'a pas laissé de commentaire.

Souleman A.
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Very good job thank you

Briana J.
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Le client n'a pas laissé de commentaire.

George I.
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The owner was very courteous and professional. Second time I've worked with BF. Will do so again.

Daniel Y.
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Le client n'a pas laissé de commentaire.

WILLIAM S.
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Le client n'a pas laissé de commentaire.

MICHEAL R.
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Le client n'a pas laissé de commentaire.

Keith M.
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Le client n'a pas laissé de commentaire.

Jessica R.
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I was charged for three days instead of the two that I used. You do everything by yourself without any explanation from staff. They don't have sufficient equipment. Very bad experience and will never be using this location again.

Albert R.
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Spacious, excellent location, superb customer service

jack P.
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Le client n'a pas laissé de commentaire.

Herminia T.
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Le client n'a pas laissé de commentaire.

Thomas T.
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I was assessed a fuel charge on my bill when I returned my truck rental with the same amount of gas that was in the truck when I had picked it up. I feel I should be credited for a fuel charge that was assessed unfairly.

VINCENT D.
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Keep up the good work

Stanley M.
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Le client n'a pas laissé de commentaire.

Antonio F.
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people over there is so nice and professional!!!!

ELAINE S.
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Le client n'a pas laissé de commentaire.

ANTHINY F.
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Very convenient location friendly staff

ROBERT W.
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Always very friendly and professional.

David F.
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Le client n'a pas laissé de commentaire.

DAVID C.
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First location I went to at 9806 Harney Rd, refused to take the trailer, which was very inconvenient and inconsiderate. Second location at 11915 NE US Hwy 301 N was CLOSED and did not provide any contact support as I left a voicemail and NEVER returned my call!?!? Third location located at 15320 Morris Bridge Rd finally took my trailer, however, Uhaul rep was not there and I left trailer with the fruit stand lady that did not provide any documentation that I had dropped off or verified the condition of the equipment?!? Having no idea what the U Haul response would be later pending an email to confirm!?!?!?!?!? So, in summary Uhaul sent on a total of 25 mile road trip to find a drop off location, did not provide any return services, and showed me that U Haul representatives throughout are not professionals nor serious about customer service!

Kim K.
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Le client n'a pas laissé de commentaire.

Ameen A.
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Le client n'a pas laissé de commentaire.

Wilconis C.
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Le client n'a pas laissé de commentaire.

David W.
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Great service

Janet J.
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I have rented from this location in the past and the experience has always been very pleasant. They are kind and helpful. Plan to rent from here again in the near future. I really appreciate the way this location takes care of its equipment and customers. 5stars for sure!!!

ROBERT G.
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Nice area

John N.
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Le client n'a pas laissé de commentaire.

Ryan M.
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Truck Was Blocked In ..Filthy in the bed and on the outside. Luckily A young guy who worked at the farm but not the uhaul part was able to get me the keys to move another truck that had blocked my truck in. wasted over an hour while people showed up at my house to move. I have rented from uhaul a few other times and overall a good experience but this time was very frustrating to say the least.

khalid O.
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Thank you for a good service

Ashley O.
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Le client n'a pas laissé de commentaire.

Eugene R.
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My only complaint is that I wasn't refunded for turning the vehicle in early and filling up the gas tank, which wasn't full prior to my pick up. Therefore I won't be renting from Uhaul again

Erik P.
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Le client n'a pas laissé de commentaire.

Rachel A.
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The key was in the wrong mailbox.

Renel G.
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Le client n'a pas laissé de commentaire.

Sudarshan V.
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Le client n'a pas laissé de commentaire.

Karen C.
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Best experience ever!!!! Rental agent was super friendly and made the stress of moving much less. Will recommend to everyone! Keep up the great work!

Jean L.
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I left my garage door opener in the Uhaul. I called them and they were able to help me retrieve it with a smile. Thank you.

Saleh S.
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Le client n'a pas laissé de commentaire.

Terri G.
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The process was smooth and easy. Thank you for your helpfulness.

Kenan K.
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Great service/Location

Richard V.
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Le client n'a pas laissé de commentaire.

Bessie B.
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Nothing

MICHAEL T.
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Excellent customer service.

Denise B.
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Le client n'a pas laissé de commentaire.

Yasser E.
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Le client n'a pas laissé de commentaire.

Andrew G.
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Le client n'a pas laissé de commentaire.

YASSER E.
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Le client n'a pas laissé de commentaire.

Susan B.
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Le client n'a pas laissé de commentaire.

George B.
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The interior of the truck wasn't as clean as expected

Zulma R.
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Le client n'a pas laissé de commentaire.

kevin S.
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Nice lady running the place. Easy to work with.

Alfred B.
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Windshield need to be cleaned but otherwise it was a good experience.

Lisa H.
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Give them more than 24 hours notice, that u have to go to a different location to get your truck. Have all the supplies you ordered. Put information in the computer, so u don't get 3 ppl calling you & asking the same question within an hours time. Tell people that you don't have “ties” to strap the motorcycle down to the trailer. Get the price correct on the insurance & not try to charge me more, the day of pick up. It was the worst experience I've ever had with U-haul, from beginning to the end.

Neil L.
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Our uhaul truck rental was seamless. All done on cell phone. Thank you for a stress free moving day.

Aritra S.
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Truck loading area was not clean. I found some used tissues and small objects from previous use i guess. The blanket was not folded and was simply placed as dump. Not even in the bag. Also there was only one blanket, but anyway inhad no plan use them. Pickup zone is not even a proper U-Haul store. There was only one lady in a small office attending all customers. My pickup was reserved from 3:30, but i had to wait almost an hour to get the keys of my truck. In overall this is my worst experience.

Jongphil K.
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Le client n'a pas laissé de commentaire.

Robert P.
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Le client n'a pas laissé de commentaire.

MICHAEL Y.
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Le client n'a pas laissé de commentaire.

Jim J.
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Great customer service. Easy to rent, very accommodating.

Bernard C.
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Le client n'a pas laissé de commentaire.

DEMETRIUS W.
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Le client n'a pas laissé de commentaire.

Paul E.
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Le client n'a pas laissé de commentaire.

Mikasha D.
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When I arrived the truck back door was opened and it was raining so water had build up inside. When I returned the truck the woman charged me $10.00 for moving pads. I never received or used any moving pads. I have called the location several times and no one answers the phone. You should verify things with a customer before charging them with no way to dispute it. I also was charged an additional $13 but it doesn't state why on my receipt. I will not use this location again!

GLORIA BALLARD M.
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5 Star Uhaul Agent .. thank you!

Yazan A.
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The lady who took care of us was very helpful, thanks again.

Ismael S.
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Le client n'a pas laissé de commentaire.

Jonathan B.
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Le client n'a pas laissé de commentaire.

Ejona H.
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Le client n'a pas laissé de commentaire.

Chandra R.
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Le client n'a pas laissé de commentaire.

hana H.
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Le client n'a pas laissé de commentaire.

Jonathan S.
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The location listed here was a great experience, the owner was very courteous and helpful. This location was not the beginning of my experience though. I initially rented this trailer from another location and was supposed to pick it up at 9 am. When I got there the trailer was not available as it was given to a one way customer "by accident." This location was already 20 miles from my home. I was then referred to the location on this page which was about 20 miles in the other direction. I finally got on the road at 11am. Very frustrating to be 2 hours behind schedule when going to pick up a vehicle out of state. Again the location that ended getting me the trailer was absolutely great but the situation that happened prior was unacceptable and extremely frustrating. Not a great experience overall with uhaul.

Brian R.
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The owner was extremely friendly and helpful. Zero problems with customer service or the equipment. I would highly recommend this location!

MIGUEL D.
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This girl take my trailer "as a favor" after know how hard were my time in 301 location and Harney location were they kick me out even when both were in Thonotossasa , even that I got Branchton farms in my phone she sad that I was moved out some where. Finally She got my trailer " as a favor". I will not rent any thing any more at u haul ever.

Nelson P.
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Le client n'a pas laissé de commentaire.

Kailey I.
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Le client n'a pas laissé de commentaire.

Rick F.
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Great people

Rick F.
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Wonderful experience.

John B.
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This location is super easy to deal with and are very nice. Both checkout and return were easy and a good experience. They do a great job.

bradley J.
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It was absolutely smooth as silk

Idimaris R.
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Le client n'a pas laissé de commentaire.

Robin J.
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Le client n'a pas laissé de commentaire.

Rick F.
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Very professional and courteous

Non reviews have been submitted for this location.

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