This location is also a large used car lot and space for parking and manuvering vehicles and trailers is very limited. There's only one way in and one way out. However, the attedant was very friendly and helpful.
Daniel and Chloe Gillies
Customer Reviews for Broadway Rentals Inc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
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Appreciated the phone calls with updates on the reservation. Pick up and drop off we very easy and quick. They were very accommodating with changing reservation and adding items as needed. Thanks for making that part of the move less stressful!
ryan campbellAll good
James FitzwaterGreat experience, walked in the day before I needed the truck and was able to ensure a smooth pick up the next morning despite the truck assigned being tucked all the way in the back involving the move of at least 6 trucks. Everyone was super helpful, would recommend this location to anyone!
ALYSSA SMITHDon’t over charge people why was I charged almost 200$ after I’m told it would be 112$
Dakota Skoczelas RohrBest uhaul experience I’ve ever had!
Hanna ParkThis place has no space and no space to drop off. Nothing was communicated.
SCOTT BURSTGreat customer service, really helpful and friendly!
Suzy SchulerI've used this location several times and the ownership and staff are excellent. Thanks, Melvin.
Sterling HallIt is nearly impossible to pull into or out of this location. It is shared with a shady used car lot, you can expect 2-3 vehicles will block you in, no with no way out of the lot while you sign the paperwork for your rental. I would rather buy my own trailer than ever try to fit a rental trailer in and out of this lot ever again. This was the most inconvenient experience renting equipment I've ever had, I would give 0 stars if possible
Matt ZoellerMelvin is incredibly friendly and responsive
Oladeji TiamiyuLittle crowded. Representative was helpful and friendly. Was not happy that our pickup location was changed and that the trailer wasn't available for the time we were scheduled to pick it up.
DANIEL MCNULTYThis is one of the best Uhaul locations I have ever used!
ERIC HENDERSONgreat customer service.
Cynthia GarberThe truck assigned to me had a battery that didn't work. When I requested a new truck, I was given one that was just dropped off seconds after I arrived at the U-Haul Rental site. The staff rushed to process the just-arrived truck and left it dirty. When I asked for a new contract reflecting the new vehicle, I was scolded and told that I didn't need the new contract. After about an hour of discussing I gave up and left with the dirty truck. What can be improved here is: 1) checking trucks operations before renting it out to a customer (including battery life), 2) Be prepared with back-up trucks in case of last-minute changes, and 3) not arguing with the customer and acting as though it's their fault that the truck issues arose.
Isaac SimonGet me closer to pickup location.
Samuel GroceEmployee that helped me was excellent, friendly and professional.
Mike GrothusenTerrific experience.
David LongfieldMelvin was an excellent customer service rep and helped me throughout the process.
james tyrrellWhile the location had limited on-street parking, the rental experience was perfect. I did the on-line check-in in advance, so the rental took one minute, as did the drop-off. Just perfect.
Michael BegleyNot much. The guy working there made sure everything went by smoothly and quickly.
Blake ChunkoAlways a great experience renting at this location!
Sharon BrugmanVery friendly and efficient service as well as quality trailer.
David ShaverMel was awesome! Give that guy a raise!
John RunnelsI requested a utility dolly in my reservation online, when I arrived they told me that they do not have any. Lots of hidden fees (including extra for returning after hours even when I paid for a certain amount of hours that would go after they close).
Erik PearsonI feel terrible for spacing his name but the person who helped us was so kind, flexible, and helpful! 10/10 recommend this U-haul location and their services :)
Leila JonssonEverything ran extremely smoothly. Helpful.
David KincaidVery nice guy working. Very fast and efficient at his job with a great attitude.
Sean KeatingSuper friendly and accommodating.
James CoonExcellent service à la clientèle. I've rented several times from this location
Paul WelchNice people and everything went well.
Elizabeth MillerSa'id was very professional. They open a little bit early, which was terrific, and the truck was in great condition.
John WhiteknightThe gentleman who helped us was wonderful, friendly, and helpful. The truck was clean and operated well.
Kristiana BurtonTried to drop off my trailer after hours and the parking lot was closed off. Had to go back the next day.
JESSICA BOEDEKERFriendly and helpful staff. A very pleasant and trouble free experience.
Patrick JunotParking lot is tight, but otherwise was easy in and out. They had my van ready to go 10 minutes early and I was on the road.
Michael MalinEverything went smooth with car hauler trailer.
CHAD CASEBERIt is difficult to find. Small sign. The lot was full. Hard to get in and out. Lot personnel were excellent, though.
Jo MountainThe employee that worked with us was super nice and helpful!
Deanna SchnotalaCreate parking space for customers
Haase Haudes HoratioEvery time we go , the van we order is never ready, it’s always sandwiched in the back , causing us to lose time that we have paid for
Adam GabrielleThe man that helped me and also received my drop off was super friendly and it was all quick and easy will definitely be renting again :)
JOSHUA HORWITZI would like you to have parking for my vehicle. although the Manager helped me find a solution.
Oleg EfremovSarah - not helpful ( see above). Guy we returned to tried to help, but couldn't do anything. Place is scrunched on a corner lot - very difficult to get in and out.
John BealThere were leaves in the vehicle when I picked it up. I cleaned them out. I was not told that I would be charged $20 for bringing the U-Haul back after 6:00 p.m. I dropped it off at 6:15 p.m. and was charged $20 for a late fee.
RONALD SEGGERMANThe attendant was super friendly and really prompt. Amazing service!
Belinda WilsonMelvin was very helpful at this location. Friendly and helpful! Can't thank him enough!
Carole EmanuelThe folks at this location were incredibly helpful, accommodating, and friendly.
BENJAMIN GOLDSTEINNothing. Great staff, short wait. Only better experience would have been not having to move in the first place! Merci!
Joseph MartinTerrible after hours return
karry pileggiCompleted my drop off within 10 minutes, very nice!
Lawrence PhippsDry happy with service it was a awesome experience thank you
Raymond JimenezThe man who helped me was excellent. He made the process easy and quick. I was off to move a couch and other belongings in less than 20 min. I would definitely rent from here again.
Dedo KwaminaBest UHaul dealer no cap fr
Andrew TessTold me to give them the keys and leave… their lot was packed…. Then sent me charges via email that are erroneous
WILSON FELIXVERY busy at 9am
Kirsten AndersonThis location went over and beyond to accommodate us, great customer service
Monique Montes