Le client n'a pas laissé de commentaire.ERICMORRIS H.
Customer Reviews for Broadway Storage
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Louisville, KY 40202
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - sam : 8h am à 7h pm
- Dim : 10h am à 5h pm
Heures d'ouverture spéciales
- 5/30/2022: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Michael A.
The location did not open until half an hour after my pickup time.Sara G.
Broadway Storage rental is the best place in Louisville to rentcarrie V.
They were super kind and helpful! Highly recommendkevin W.
Great attitude, and very nice locationKENNEH T.
The owner of the location was very, very professional and knowledgeable. I would highly recommend this location to anyone in the downtown area.Jennifer S.
Le client n'a pas laissé de commentaire.Eric S.
The original location on Broadway that I booked with should be shut down.Tanee C.
Brakes were horrible. AC didn't work. Other than that. The truck did fine. Positive note. The tire tread was excellent. Helped with driving in the rain.ray S.
Le client n'a pas laissé de commentaire.Brenlie R.
best experience ever with Uhaul through this location, very nice team and respectful managerOmar A.
Good location, and very friendly peopleRonald G.
perfect service every thing was good.Karen C.
hola son muy buenos y trantan muy bien alos clientes graciasJose S.
The owner/manager provided exceptional customer service when the location I was supposed to pick up at still wasn't open 2,5 hours after it was supposed to open. He will probably be the only location I ever return to.Jennifer C.
Le client n'a pas laissé de commentaire.Morgan B.
Mark always takes great care of my uhaul needs. We have built a great working relationship. I count on him every week, and he never let's me downTammy F.
Le client n'a pas laissé de commentaire.Irma H.
Have equipment that has been reservedMichelle D.
Le client n'a pas laissé de commentaire.Ankit P.
Le client n'a pas laissé de commentaire.Shannon S.
It was nothing to improve...... The men there had a wonderful attitude and it was in and out thingKenneth G.
Best service I ever got, like this locationJames M.
Make sure you are checking the trucks accurately for equipment. Was charged an extra 50 dollars for a dolly that we returned.Tesha M.
The service was perfectChristina L.
Thank you Mark you made my day :))))))))))))))))))Jenilee V.
Strongly recommend this location to family and friends.Tierra S.
Le client n'a pas laissé de commentaire.EO O.
Clean windows and have it full of gasGreg S.
I just dropped the truck off and did not speak to anyone. I received an email regarding the truck being checked inBETTY T.
Le client n'a pas laissé de commentaire.Daniel U.
The worst and smallest tough to park in disorganized location that has ever been my misfortune to encounter.Cody C.
1. Owner/Manager Personable 2. Truck impeccable 3. Would recommend this businessKimberly K.
Le client n'a pas laissé de commentaire.Nechelle A.
I really like the location and the service, Mark the manager is a very nice and professional. I will always come back to this location.Day Spring W.
There was a line for drop off, so after waiting a while, I asked if I could just drop key off, and he said sure. Then later that afternoon, I was charged for an additional day, which was bogus because I returned the truck on time, but the manager wasn't able to record it until hours later. I had to call, and he said he'd try to get fee reversed, which he did, but it was still a hassle. Also, the brakes were TERRIBLE and wouldn't hold on a ramp, almost causing an accident. And I left the truck with a quarter tank more than was necessary but was still charged for extra mileage. The mileage is apparently computed between pick up and drop off cities with NO spare miles to navigate between old & new homes. Uncool, U-Haul.Shannon E.
its all good, excellent customer service and quicknaeema H.
I love Broadway Uhaul and won't go anywhere else. Nicest, people ever :)Cher C.
No comments, everything is great and very happy with the serviceChris W.
They weren't there on time in the morning.Jeff B.
Easiest rental EVER. I highly recommend this location.Eric B.
Le client n'a pas laissé de commentaire.tom J.
very professional team and helpful, nice attitudeSierra H.
love it the service great I strongly recommend this location to my family and friendsann T.
Great service. Very friendly. The ladies were smitten with how gentlemenly the staff presented themselves.Chris R.
Le client n'a pas laissé de commentaire.Matthew O.
Nothing at all. Mark is very professional and I look forward to working with him in the future for my events.Alan B.
The best service ever, I will always use this locationCrystal G.
Le client n'a pas laissé de commentaire.Mendiola S.
Le client n'a pas laissé de commentaire.Madison S.
Le client n'a pas laissé de commentaire.Joe A.
Probably the friendliest U-Haul experience I've ever had in my lifeEva B.
Excellent customer service when we went to pick up truck. Everything was thoroughly explained. Truck was very clean and in good shape. MerciRupriimo C.
Very thoughtful and enjoyable staff. They kept me in the loop regarding the status of my truck, answered all my questions and just had an overall great attitude. I'll be renting from this location again if possible.Edward S.
The truck was filthy. The cab was dirty and had sticky dirt in the cup holders. The cab's floor and dash were dirty. The cargo area was very dirty. Dirt, discarded cigarette lighter, trash on the floor. We had to sweep and clean before we loaded the truck.Larry S.
Le client n'a pas laissé de commentaire.Lanesha N.
Experience was nice and easy! Staff is very professional and pleasant everything was perfect! Customer service was excellent!Shunata D.
We used the truck just 14mi and we were charged for 22mi. That way too much extra money for no reason. I will tell my friends and family to stay away from U-Haulnarayan U.
My experience with u haul has been consistently poor. Promises never kept. Why am I still using u haul? Expectations never met.Gary B.
very convenient location and cleanFELIX H.
Le client n'a pas laissé de commentaire.Ernst S.
The truck was very dirty inside the cab and the cargo bay. We had to clean the area before putting any of my furniture and boxes inside. It had a horrible Oder also.Alice C.
Best service ever very professional managerADUK D.
Le client n'a pas laissé de commentaire.Matt W.
Truck had no dash lights to see instruments and the truck was filthy. Headlights were so dim oncoming cars flashed me to turn on lights which they were on the entire time. Could not complete my move due to no lights.Arthur P.
Le client n'a pas laissé de commentaire.Melody H.
Incredible service!Lawrence H.
Friendly service and very helpful staffezenthia S.
Great serviceCarol T.
Only one person was working. There was a mix up about the truck I rented and I spent 30 minutes waiting.Evelyn T.
Love itBama B.
The service was very good. I'll be back to this locationKeith R.
Le client n'a pas laissé de commentaire.antheny F.
The service was great. The gentleman named Mark answered all of our questions and was very helpfulHeath G.
There could actually be a person present during posted business hours. The problems indicated with the vehicle--service stabilitrak, service traction control, service tire monitor system, check engine light--could all be fixed.John G.
Guy was 1 hour late for pickup at 9. Then I got charged $150 which was not as advertised. I will never go there again.Alan V.
Nothing everything is greatRawan S.
Le client n'a pas laissé de commentaire.JUANPABLO C.
Le client n'a pas laissé de commentaire.Danova L.
Mark is a very nice guy. Very helpful and professional. Best uhaul experience I've had.Milagro A.
Great location, very convenient and professionalPamela J.
Clean and organized location customer service is great and the manager is very friendly and helpful I recommend this location to everyone ***************Lakeisha D.
Lying thief mother fuckersJames B.
Le client n'a pas laissé de commentaire.GAYLIENE O.
Drop this location as a dealer. Truck was not available when I arrived to pick up. Waited over 45 minutes for it. Was told it was due back at the reservation time not the time of the actual pivkup. It was beyond filthy. Returned it next day more than 3 hours before my due time. They didn't check it in and I am still not sure it's returned properly. I informed them it desperately needs cleaned. Still have not received my final receipt. I've rented from uhaul at least half a dozen times and have never had anything close to this experience. I have pictures to prove everything.DARLA P.
Le client n'a pas laissé de commentaire.Benjamin G.
False advertisement ! I got played for my money back ! I will never use uhaul at this location again!Brazil P.
The truck drove just fine, but the interior was disgusting. Smelled like something died in there even after attempting to air out.Cody S.
Le client n'a pas laissé de commentaire.Elijah C.
Le client n'a pas laissé de commentaire.Jarrod F.
Le client n'a pas laissé de commentaire.talena T.
Best service ever, friendly and very professionalMark K.
Le client n'a pas laissé de commentaire.HUDA H.
Le client n'a pas laissé de commentaire.Richard D.
Le client n'a pas laissé de commentaire.Steven L.
Get rid of this location and staff all together! They are rude as hell and vehicles are not clean and are apparently not mechanically serviced regularly!TELLY H.
Le client n'a pas laissé de commentaire.Patricia S.