Long wait. Promoter serviceEDWARD W.
Customer Reviews for Brothers II Auto Body
(U-Haul Neighborhood Dealer)
Pour nous contacter
South Fallsburg, NY 12779
Services dans cet établissement :
- Mon–FriDe 8 h am à 5 h pm
- SamediDe 8 h am à 12 h pm
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Customer service and availability was excellent!!Julie P.
Le client n'a pas laissé de commentaire.Moshe F.
Serve lunch? Lol Nothing at alljoseph S.
Nothing against the location in particular. Instead, the fuel gauge defective, therefore I was charged extra for fuel I had already put in. Leaving the gas station the fuel gauge showed proper levels. After driving less than 1/8 mile, the fuel gauge dropped by almost 1/8 of a tank. Would not recommend using U-haul due to unprofessional practice of apparent fuel gauge tampering.Andrew S.
Le client n'a pas laissé de commentaire.Yonatan N.
Le client n'a pas laissé de commentaire.Joseph F.
The locks.Mike C.
Le client n'a pas laissé de commentaire.Peter R.
They overcharged us, I rented the uhaul from Wednesday to Friday and they added it as returned on Monday and I got charged for another 3 days.Shmuel F.
Le client n'a pas laissé de commentaire.Mike S.
The location provider was great, but I was very disappointed with the virtual check-in process. I originally scheduled this on 12/25 but had to abandon my plan and reschedule as I tried to check-in for an hour and a half with u-haul staff assistance with no success. This was a very frustrating experience that I don't think I would try again.Eric B.
Very nice staff and easy equipment drop off. Very helpful and made drop off super easy.JOHN B.
Le client n'a pas laissé de commentaire.Ilia T.
We returned when the site was closed. I have nothing against Brothers II or their employees. But, South Fallsburg is a nightmare.Arthur A.
Le client n'a pas laissé de commentaire.Binyomin G.
They need to be resent. I had to wait for someone to help me and when they showed up; it took way to long to rent the equipment. They were playing on there phone while entering my info on computer. Anddd the person who took my info on the phone before I got there; booked the wrong dates. So it had to be changed. And that's took more time for me to wait..Kastino T.
Le client n'a pas laissé de commentaire.LEVI G.
Le client n'a pas laissé de commentaire.Hirsh R.
Le client n'a pas laissé de commentaire.Jennifer T.
Honestly, the customer service was easier dealing with the rental people directly than with Uhaul. The phone app pickup/return was very handy but I had to deal with last minute changes and calls and confusion from Uhaul itself. You're almost there but not yet!Matt D.
Le client n'a pas laissé de commentaire.Dmitriy N.
Helpful staff in Fallsburg. However I made my reservation in Monticello, NY at Crottys. When I got there to do my mobile check in I was referred to the UHaul site phone number and then sent to Fallsburg. A nearby town. It all worked out ok. But I was delayed an hour in a long day of delivering a painting 150 miles and returning the truck the same day. An email the day before would have been helpful.Angela F.