Le client n'a pas laissé de commentaire.Tiffany D.
Customer Reviews for Buckley RV Storage and More
(U-Haul Neighborhood Dealer)
Pour nous contacter
Buckley, WA 98321
Services dans cet établissement :
- Lun.-sam.De 9 h am à 5 h pm
- DimancheDe 9 h am à 3 h pm
- Inspection gratuite du remorquage
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
I don't remember the guy's name who helped me, but he was fast and efficient! I recommend this location.Shirah M.
Your people in Latrobe PA were the absolute best, most helpful people ever! Your WA operation is screwy. It is organized in the least optimal way. They tried to deliver my pods when the were not requested and I was not ready. Then when I was ready they did not tell me that they would not be delivered until late in the day, despite the fact that they were at a facility 2 miles down the road. So the arrangements I had made for unloading were completely thrown off. This was never discussed when I spoke to your dispatcher. They also tried to deliver my son's before he was ready for them. They just randomly decide when they should be delivered, without being told or even asking. The delivery driver was very polite! The man at the storage facility near my house was kind enough to explain your absurd system to me which helped a great deal.Rachelle R.
Excellent custom service at delivery and drop off. Truck was very clean and in good condition. Staff at this location was very friendly and helpful!Lacretia G.
Le client n'a pas laissé de commentaire.Marius G.
Le client n'a pas laissé de commentaire.Sean L.
Le client n'a pas laissé de commentaire.COURTNEY E.
Le client n'a pas laissé de commentaire.Billy D.
Le client n'a pas laissé de commentaire.Keith M.
I tried to do the 24 hour check in but hit a snag (why in the world would you ask for my passport but not tell me to bring it with me, clearly I'm not at home/in a foreign country/crossing a border, why would I have it on me?). Thankfully, the wonderful man who works at this location was there and helped me. HE is the reason this was a great experience...not because of your ridiculous app. Oh the app gave me an option of showing my lease agreement...I own my house. It also gave the option of verifying my employer, it was a Sunday and I'm a teacher. Come on UHAUL, do better.Staci S.
Quick and easy. Thank you!KIM N.
Le client n'a pas laissé de commentaire.Jon A.
There were no secure plastic pieces (as shown in your emailed diagram) for the safety chains on this trailer. I had to stop and buy reinforcements. I asked the very helpful gentleman why this was and was informed â€œthey're missing, haven't got replacements yetâ€. Guy was top notch with backing me up to trailer and even hooking it up and unhooking when I returned. It was unfortunate I had to take time to locate and be out of pocket for a piece of equipment that should have been rental ready.forest C.
Maybe a cup of coffee and a doughnut when I pick up and drop off. Everything went smooth and Jay was awesome.ed R.
Le client n'a pas laissé de commentaire.William L.
It was quick an easy took 5 minutes an I was ready to leaveDUSTIN P.
It was great to reserve and rent from this location. The employee/manger was very professional and fast! Will always do business with this location!! Thanks!!Frank H.
Le client n'a pas laissé de commentaire.Madison L.
Le client n'a pas laissé de commentaire.Gregory G.
They were knowledgeable, helpful and easy to pick up and return the truck.Ron J.
Le client n'a pas laissé de commentaire.Ron M.
Easy to find and readily available trucks. Guy there was nice and helpful. One recommendation would be to NOT leave your car there (they don't offer parking and the spot across the way that you can park in is a high crime area). Other than that, no issues!michael J.
Le client n'a pas laissé de commentaire.Suzyjo F.
Le client n'a pas laissé de commentaire.David M.
Le client n'a pas laissé de commentaire.Gregg P.
The gentleman that helped me dispute an additional charge was absolutely what this company needs.........now the follow-up from regional management is something else!Dan P.
Le client n'a pas laissé de commentaire.Janet M.
Le client n'a pas laissé de commentaire.Derek M.
We love jay and he never lets us down all the years we been with him. Wish more places gave this great service. Merci.Ira M.
Le client n'a pas laissé de commentaire.Kevin P.
Le client n'a pas laissé de commentaire.Kayla P.
Hi Mr. Shoen 🤭Jacqueline M.
Very helpful.Scott S.
This staff members was profesdionally friendly & helpful.Coreen-Corey B.
Le client n'a pas laissé de commentaire.Austin S.
I gave the location a average rating how ever that is about the facility. the gentleman that I have worked with over many rental transactions is the best. I rate him as excellent! He is always friendly and helpful, He comes out with the customer to look at the equipment and assists with trailer hook ups etc. he really does an excellent job, there are u-hauls closer to me but its worth a little extra drive to this location because of the service he provides. Merci.Michael W R.
Last minute change to mu drop off location as wellRamanpreet K.
service was quick and flawless. great customer service.jack S.
The clerk treats customers like they are full of crap and lies.Tosha S.
Post the hours and days open on the gateScott P.
The older gentleman that works here went above and beyond to help me when I needed it. Good man, well managed location.
Worked out great!John M.
Le client n'a pas laissé de commentaire.Don B.
Pick up man was very nice but drop off was not friendly. Don't really like going thereBrad K.
Le client n'a pas laissé de commentaire.Mark B.
Le client n'a pas laissé de commentaire.david P.
Le client n'a pas laissé de commentaire.Jeffrey H.
Le client n'a pas laissé de commentaire.Mandy S.
Le client n'a pas laissé de commentaire.JONATHAN Z.
The person in Buckley is always professional and courteous.James C.
Le client n'a pas laissé de commentaire.Charles M.
The location was fine. That truck has had it though but it was also fine. The app experience however was supposed to make things easier... I'll never do that again. Everything became a hassle.Chris T.
Great service and very friendlyJuanita V.
I did NOT choose the SAFE TOW coverage but was incorrectly charged $8 on my invoice. I asked that this be corrected and that I be reimbursed for that amount. Thank you. d that this .Richard T.
Le client n'a pas laissé de commentaire.can selim K.
Le client n'a pas laissé de commentaire.Jericho T.
Wonderful experience.James E H.
Le client n'a pas laissé de commentaire.Stephen P.
Le client n'a pas laissé de commentaire.Patricia H.
Jay always give the best service. Thanks.Ira M.
Always great to rent from them.James S.
Le client n'a pas laissé de commentaire.Randy B.
Le client n'a pas laissé de commentaire.Anh T.
Le client n'a pas laissé de commentaire.Clay B.
Le client n'a pas laissé de commentaire.Hunter M.
Le client n'a pas laissé de commentaire.Zane Y.
Le client n'a pas laissé de commentaire.Shawna W.
Friendly Service and Easy to Pick-Up and ReturnRobert H.
Le client n'a pas laissé de commentaire.John D.
Le client n'a pas laissé de commentaire.Mark F.
Le client n'a pas laissé de commentaire.Richard U.
Le client n'a pas laissé de commentaire.Thomas A.
Wire harness extension was damaged (cut) and running lights were not working.Kelly S.
Jay is the best he wasn't happy what happened to this order. We use only him and he gives the best service.Ira M.
Friendly and helpful service, something that seems to be growing rare these days.JUSTIN W.
Le client n'a pas laissé de commentaire.David V.
Le client n'a pas laissé de commentaire.Lorrain E.
Owner was super helpful and pickup took all of 5 minutes.Nick N.
I was VERY impressed with the truck being ready and waiting, the quick and friendly service, the quality of the truck and the overall ease of making this rental.Tim L.
The truck we got had high miles and ended up breaking down (pretty sure the engine blew) and we ended up sitting on the side of the road for 7+ hours in below freezing weather.Daniel Z.
Took money out of my account without advising this was going to happen!!!Christopher M.
Le client n'a pas laissé de commentaire.LYNDON MYLES B.
Great service!Garrett P.
Very goodJoseph R.
Everything was great, requested online was great. Computer at the office was a little slow pulling my info. If I'm in eed again I will most definitely use this uhaul locationJeffrey H.
Le client n'a pas laissé de commentaire.Andrew B.
First thing I heard from the guy behind the counter at the Buckley location after mentioning I was there for a trailer rental was, â€œ10 more minutes and I would have given your trailer awayâ€. Nowhere was I told that a pickup time of 9:00am for a 24 hour rental would be cancelled if I showed up at 10:01am to pickup the rental. That shop has piles of garbage all over the shop, and smells like he just put a lit cigarette out before I walked in the door. Last I checked in Washington it's not legal to smoke inside of your place of business. Never going back to that location.Mike B.
Le client n'a pas laissé de commentaire.Tony D.
Le client n'a pas laissé de commentaire.Paul G.
Le client n'a pas laissé de commentaire.Levi H.
The good. My truck was not going to be available as reserved, but the Buckley site got another truck to come back early. The bad. Although tough to detect, there was grease on the floor. It ruined a $600 rug, and 10 to 15 of my storage tubs got grease on them. Cleanable but got on our clothes, shoes, floor of garage etc.. A mandatory floor cleaning and degreasing before all rentals. I would like a significant discount. I took picturesRobert G.
Nothing the guy is friendly and the attention very gratefulMARCO A N.
Le client n'a pas laissé de commentaire.Philip N.
The customer service was excellent. Your worker went above and beyond to make sure that we were able to use the trailer wellMichael M.
Le client n'a pas laissé de commentaire.Rodney G.
Le client n'a pas laissé de commentaire.Darron S.
Le client n'a pas laissé de commentaire.brian G.
I've rented several times from this location and the guys there are friendly professional and helpful. I'll gladly continue to work with them in the future.DAVID C.
The host of the place was awesome, jovial and great to chat with. So helpful, awesome time!John S.
I didn't notice that I was charged for extra insurance which was not a big deal, but I'm covered by usaa and I didn't need that. I used the trailer for a dump run that took barely an hour.David C.
I did not utilize the facility.tyler w. | Réservation
Would def use againGwen S. | Expérience générale
no commentJOHN D. | Expérience générale
Great storage experienceTrisha H. | Expérience générale
Jay was very helpful and responsive to all my questions. He is very experienced at this business. I couldn't have had better service. Thanks Jayjohn h. | Expérience générale
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