Le client n'a pas laissé de commentaire.
Mark T
Customer Reviews for Burnsville Shell & Bait
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Clean windows inside and out. Have the mirrors adjustable
JEREMY SI have rented from this location a few times and had a great experience every time.
WILLIAM KNothing it was good
DONALD STerrible. No customer service. Dogs all over the customer. The place is dirty and messy. I will never use this location again
THOMAS Ddrop off information was changed after i picked up the truck. Causing me unnecessary trouble and made me drop off the truck 20 miles away from my chosen return spot. the u-haul locations were alright but whoever at U-haul corporate that changed my reservation info gets negative stars.
PAULOS NGreat location, quick and friendly service.
DAVID FIt's pretty expensive for doing all the work myself. Might consider a moving service in the future
DANIEL KMike is so helpful. I'm a stager and rent uhauls from His shell station often. He always has it ready for me and is accommodating. He's the best!!!!
ABBY PCouldn’t have been any smoother!
STEVEN VGreat service!
JASON STrailer was covered in sand/dirt. Operator said lights were working before I left, right brake/turn signal out. I checked the connector. Had a friend follow me round trip. Going forward I will work with another location. Was sent here from the original location I was working with.
JOSEPH HThe attainment was not very knowledgeable
duane rMUGA. Making UHaul Great Again.
DANIEL HThe location I reserved at didn't have the truck and I was sent to toys Burnsville location. The truck reaked of cigarettes smoke. Overall it was a really bad experience with uhaul
CAITLIN YI forgot to get the guy's name, but he's friendly and gave me good service. Merci
NAJMA JMike Tidholm, Burnsville Shell and Bait, provides excellent service and support for U-Haul customers.
Julian TI normally go to a larger place but this place was nice. Loved the greeters - the dogs were awesome. The equipment was great and worked awesome.
CHRISTINA BLots of trucks so kind of hard to find a spot but for renting that's good. I needed a trash can to clean the truck but everything else was good. Self check in.
Janessa HI love renting U-Haul from this location. It is easy to get in and out. They are courteous. Makes the whole experience easier. Today was a very last-minute rushed rental for me and the professionalism was so appreciated.
HEATHER LOwner of service station was helpful. Pick up and drop off were easy and convenient. Although, leak in the cargo box allowed overnight rain to damage mattress and box spring.
Christopher TGreat friendly location. Great rental product!! I highly recommend renting from them!! Thanks MUCH to their special attention to customer service which is getting harder to find these days!!
MICHAEL PThis Uhaul rental site is friendly, VERY helpful and comes as HIGHLY recommended!!
MIchael PMike is awesome and friendly. Very helpful!
Justin GMike made this experience simple and fun! His location was comfortable and easy to navigate. I will be returning.
Alyssa BI'm very happy, I don't know how you could have done much better.
Gary KLe service a été excellent.
Kevin NThe person working there went above and beyond to help us get the trailer hitched to the truck and to load our vehicle on the trailer. His assistance was invaluable. The facility is a little run down but it has everything that was needed.
Joan CThey did not call the day before to confirm. When I reserved a truck via head quarters I did not request this location. So morning of I went to Apple Valley which was where I had requested the U-Haul was reserved. Everyone helped me find out where I needed to go. But it put my schedule off by an hour that day.. then I had to drive the U-Haul an extra 20 miles and get charged for that mileage.
Bernard QS.O.
Terence GGreat service, wouldn’t change a thing!
Steve HUsed the truck for one day get chargrd for two days. I had a 40mins delay due to traffic while returning it and i called uhaul customer care who made me underatand that she will put a note and i will not be charged for an extra day. But they assured me that they will rectify it but am still waiting
CHIBUEZE OVery professional and personable gentleman that owns the Shell franchise and handles Uhaul.
KENT IMike does a great job.
doug vExcellent service
mark hBest & friendliest service experience. I was even called personally and confirmed pickup and offered directions.
DUANE JExcellent treatment and service.
Jon KService was amazing, even picked myself up some girl scout cookies
DEREK JTo know fault of the people I talked to your systems were down so I had to call in and make the reservation. Also I tired to link our trailer reservation to my husbands app and it never worked.
David LThe whole experience was quick & easy. Simple online rental, great customer service, pick up was a breeze, smooth driving & I simply dropped the Uhaul off and left the key in a box outside the station when I was finished.
Michelle HBetter customer service.
Shelly WVery friendly staff and everything was ready for me when I arrived. Great experience
Gary SNothing, Mike the owner is a really great guy. Always friendly an professional. I always try to rent here first.
Lawrence hReally great work experience from beginning to end. Mike in Burnsville covers the details and enables a smooth process. Regards, Linda
LINDA JVery competent staff
Woody SThe attendant was rude and tried to overcharge me for milage. Little did he know I had taken a picture before pulling out of the facility with a time stamp. He was pissed and threw four one dollar bills in my face and yelled ,"get out".
zack eDo more of the same! I'll definitely be back again to rent another UHaul ! Merci!
Timothy KExcellent service à la clientèle. Easy parking and access to the trucks. Easy to fill with gas upon return.
Dawn MEasy nice experience.
Dawn MHelpful service and hooked up the trailer.
Justin FVery helpful
Thomas DVery friendly and helpful manager. Have been there other times for gas and bait. Always a good experience. Highly recommend and plan on stopping there for gas regularly to support this business.
Tim SAll was great!!
John F