Our pick up and drop guys were great!! Friendly and knowledgeable!! Will definitely be going there again!!Dale M.
Customer Reviews for Burnsville Shell & Bait
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Burnsville, MN 55306
(@ Crystal Lake Rd)
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam : 8h am à 4h pm
- Dim : 9h am à 3h pm
Heures d'ouverture spéciales
- 6/26/2021 - 6/28/2021: Fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Attentive, accommodating and friendly!Michael P.
Not my original drop off locationDavid H.
I love using this location. Mike does a good job.Dennis M.
Le client n'a pas laissé de commentaire.Chad S.
Make sure people know how to drop off early to go to app first. I finished early and decided to drop off truck but app was cumbersome to use and by the time I dropped keys into drop box, it told me to put them in a lock box wow code. Too late for thatRobert F.
Le client n'a pas laissé de commentaire.renee M.
Nothing additional! Great experience and customer service with Mike! thank you!SHELLY L.
Very friendly and helpful I would definitely use this location again .Daniel R.
None I have rented here several times 5 to 6 in the past couple of years. Great location, professional and friendly owner.Lawrence H.
One of the best U-Haul locations I have experienced. Very straight forward, professional, and timely. Thank you for the great experience! -NateNate M.
Truck not ready until 13 hours after pre-arranged pickup time.Diana M.
No problem drop offSTANLEY K.
Le client n'a pas laissé de commentaire.Marv L.
Always friendly and accommodating.jan R.
This is my second time using this location. No problem at all. Great customer service.ROSALYN J.
Le client n'a pas laissé de commentaire.Scott L.
Le client n'a pas laissé de commentaire.Scott E.
Le client n'a pas laissé de commentaire.Steve S.
I cannot believe that vehicles rented to travel cross country do not have a blue tooth / hands free phone connection when it is illegal and distracting to handle a phone? Also, would power windows and locks break the bank? I will venture to guess that cruise control will not work when hauling weight?Peter V.
Nothing, the experience was flawless and I appreciated the fact that there were no surprises.Mark K.
The dealer, where I picked up the U-Haul was very pleasant and made my day. His dry humor was refreshing. Very personable.Chad L.
Nothing. Close to my house. Friendly and prompt serviceKENNETH B.
Le client n'a pas laissé de commentaire.Chad G.
Excellent customer service during pickup and return!Matt M.
Le client n'a pas laissé de commentaire.Noel E.
It was a cold snowy day day and he helped disconnect the trailor.RICHARD S.
Le client n'a pas laissé de commentaire.Matthew D.
Great experience during pick up and drop off!Christopher K.
I had difficulty getting hitch off and will have to go back to pick up.Derrick H.
The guy who completed our paperwork was a bit of a jerk. He should loose the additude.Diana M.
Le client n'a pas laissé de commentaire.Amy J.
Zero customer service.AHMAD O.
The owner was so kind and helpful! We were having some issues with the inline sign in, but he and the other employees were so patient! Would highly recommend!!!!Renee A.
Le client n'a pas laissé de commentaire.Ronald L.
Everything was great and the personnel were very helptul.Doug B.
Super easy, quick, and painless.Joshua W.
This location is primarily a gas/service station with U-haul equipment parked around the edge of the parking area. Not much room to park or maneuver.Scott W.
Le client n'a pas laissé de commentaire.BRITTANY M.
Le client n'a pas laissé de commentaire.Richard H.
Rental was easy and attendant was friendly. Convenient neighborhood location. Definitely will use them next time!Sean B.
Le client n'a pas laissé de commentaire.Christopher M.
went to a manned rental location after flailing with the website for over trying to rent a van. your website is very confusing and doesn't work well, then pop up for additional services won't allow you to advance thru the site. was extremely frustrating for me. that's why I went to a manned rental agency.TIMOTHY K.
continue to offer U-Haul at this convenient neighborhood locationBRIAN W.
Very very rude person to deal with, he hung up on me few times because we were an hour late to return the truck and he charged us for 2 days rental. I will not go back to this place and will suggest others the same.Pete M.
Have better trucks available. Your trucks are dangerousAngel A.
Mike always gives the best service ,wish uhaul had more like him representing uhaulmike T.
This location was amazing. Even though it was the busiest weekend of the month and every other location was sold out, they worked with me and let me rent the truck overnight. I was running late due to the movers, but they communicated well and really went above and beyond for me. Thank you U-Haul Burnsville for helping me move into my new home.Hosana W.
The owner Mike is stellar and always fun to work with!! A Definite 10+ Thank you!SHELLY L.
Le client n'a pas laissé de commentaire.Nathan S.
I did the online check in, Was ready to roll 5 minutes after I got there AwesomeWilliam D.
Le client n'a pas laissé de commentaire.Bret C.
Le client n'a pas laissé de commentaire.Arulraj T.
Le client n'a pas laissé de commentaire.cynthia L.
Le client n'a pas laissé de commentaire.Ron A.
Great experience, super service, made it easy to be happy. Thanks so muchrandy C.
Le client n'a pas laissé de commentaire.Jeffrey D.
Le client n'a pas laissé de commentaire.Thomas W.
Great service. Would rent from this location again. Excellent customer service.Ann L.
Le client n'a pas laissé de commentaire.John C.
Le client n'a pas laissé de commentaire.KIM G.
It's really expensive but when I need a truck it's fast and easy to rent one. Wish there was a cheaper hourly rateKristen A.
Le client n'a pas laissé de commentaire.John C.
Easy to drop off after hours. Thank you.Roger A.
Very efficient operation. Good to work with.Peter H.
Le client n'a pas laissé de commentaire.tammy J.
Would steer someone to choose a different location. The individual checking out the product wasn't a pleasant individual. The trailer was acceptable. the blankets that were ordered were just thrown in the trailer and were dirty. Have used Uhaul many times in the past and have never received blankets that were just in a heap. Have always gotten them in a bag that had no debris on them.David N.
I was overcharged. My credit card was billed way more than my receipt. I contacted customer service to get this fixed.Laura J.
Excellent customer service. Thank you!!Greg P.
We were able to hook up and leave in under five minutes as workers were able to instantly help us. The process was easy and flawless.Bruce R.
Great customer service and fastChristopher R.
Nothing. Even the weather was perfect!Michael W.
The gentleman from the store called ahead of time to let me know - all was ready to go! VERY much appreciated that. Merci.Raniery D.
Le client n'a pas laissé de commentaire.Shalanda N.
Nothing. Got in, got out, petted owner's friendly dog. All went exactly as planned. Merci.Michael C.
Le client n'a pas laissé de commentaire.STEVE Y.
Le client n'a pas laissé de commentaire.Darrell Y.
Le client n'a pas laissé de commentaire.priscilla P.
this truck should be taken out of service now! carbon monoxide fumes are to great to handle with all windows down and full ac on full. inside cab temp is over 100 degrees with ac on . I am a U-haul dealer in Inver Grove Heights MN Tom Wernet GD030501 651-457-1613TOM W.
Le client n'a pas laissé de commentaire.Kirk M.
Le client n'a pas laissé de commentaire.Chuck B.
We adore the guy that owns the Shell Station in Burnsville. He makes us laugh and we enjoy his chocolate lab hanging around the store:)Linda T.
Online/phone reservation system is a joke. My partner sat on hold for over an hour to reserve a truck, only to get a call back from the local store stating the reservation he was helped to make was not available. I attempted to reserve a truck online and had the same issue. How come I can purchase a bottle of hair spray from store stock to pick up an hour later, when you can't keep a clear record of where trucks are located and available?Gina S.
Le client n'a pas laissé de commentaire.Kenneth Q.
Very comfortable meeting with the owner and his briwn lab.Gary O.
Le client n'a pas laissé de commentaire.sandra F.
The left tail light was damaged on the car dolley. Not a big deal as I was still able to get the job done.JAMES M.
Was very friendly and helpful. will definitely use them againmary K.
Le client n'a pas laissé de commentaire.Brenna D.
Le client n'a pas laissé de commentaire.Curtis S.
Le client n'a pas laissé de commentaire.Leslie T.
Le client n'a pas laissé de commentaire.Jessica P.
Service à la clientèleJustin B.
Fantastic place..... Was able to allow us time to figure out our totally out of control move. Very nice, understanding and communicative. Will definitely be back and use them again.James L.
I like this place! Great service.GARDNER L.
Le client n'a pas laissé de commentaire.Jeff O.
Le client n'a pas laissé de commentaire.Sean M.
Le client n'a pas laissé de commentaire.Trey P.
Le client n'a pas laissé de commentaire.Paul K.