Truck was not at location that was "guaranteed" by uhaul. I had to travel to a different location to pick up the truck. Was a pain because it was moving day and I had people waiting for me.Martin C.
Customer Reviews for Byrne Towing
(Concessionnaire U-Haul dans le voisinage)
Pour nous contacter
Greenfield, MA 01301
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun - ven : 8h am à 5h pm
- Sam - dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
This Uhaul business was a newer location. Hopefully they can arrange a better drop-off plan. Very tight quarters on a very busy street.ANGELA M.
I returned the truck as agreed at 5:30pm and filled gas tank. They charged a 20 dollar â€œafter hours service feeâ€. I'll never go back again. No reason for an extra charge. Yankee storage does not do this when we rent uhauls.Harry F.
Le client n'a pas laissé de commentaire.LEONARD G.
Trailer was unsafe and caused damage to my vehicle. I repaired it on the road and when I returned it no one seemed to care or take responsibilityDANIEL W.
Your website was down when I went to return the truck. Makes it impossible to do the drop off online. Business where I dropped it off was not open on Sunday. Had to drive back to the drop off location the next day (35 miles out of my way) when your site was back online to use it to do the return. Couldn't give you the pictures you wanted because I had already dropped off the keys in the lock box. This should have been an easy rent/return set up but without your website it turned in to a huge waste of my time and a real inconvenience.Benjamin C.
Le client n'a pas laissé de commentaire.JOHN L.
You could have made the contactless pickup and dropoff experience a whole lot clearer. I struggled to understand what was needed from me for both pick up and drop off, and what to do when things didn't go as planned.Jordan C.
Great customer service. Helpful and professional.Jennifer J.
Le client n'a pas laissé de commentaire.Ronald S.