Customer Reviews for Byron Auto Repair and Towing
(U-Haul Neighborhood Dealer)

31 évaluations

513 Frontage Rd NE   Byron, MN 55920

(507) 775-0009

Heures d'ouverture de l'établissement

  • Lun - Jeu : 9h am à 4h pm
  • Ven : 9h am à 2h pm
  • Sam - dim : fermé

Services dans cet établissement :

Pour nous contacter

(507) 775-0009

513 Frontage Rd NE
Byron, MN 55920

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun - Jeu : 9h am à 4h pm
  • Ven : 9h am à 2h pm
  • Sam - dim : fermé
  • Inspection gratuite du remorquage
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
3

Le client n'a pas laissé de commentaire.

Anthony F. 
Évaluation :
4

N.D.

Troy F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrea S. 
Évaluation :
2

Clean trailer, fill low tire, help with hook up.

DAVID C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Roxanne M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

neal R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James V. 
Évaluation :
1

Get you're scheduling better ended up driving 40 miles further to get the equipment. Got in the truck and the last person to rent the vehicle still had their contract garbage and face mask in the cab. Rented it for 3 days and at 11am on the second day of having it uhaul called wondering where their equipment was told them I had it for 3 days they told me to double check my contract told I have it says 2 days plus 1 they were very rude

Nicholas T. 
Évaluation :
2

While the people at the pickup location did a good job, I signed up for mobile pickup before the facility was scheduled to open, and the mobile pickup did not work. I was also required to drive from the Minneapolis / St. Paul area to a small town over 60 miles away. Pickup basically was really poor from a U-Haul standpoint.

David M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Aidan D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

nicole A. 
Évaluation :
4

A higher quality vehicle, very disappointed with the truck.

David T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

COREY W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

SKYLER N. 
Évaluation :
3

Office needed some TLC.

Larry F. 
Évaluation :
3

We dropped off after hours so no experience to judge

Nicole K. 
Évaluation :
1

After completing the check in process, I was told where the trailer was located, when the trailer ID number was, and then told to go get it. I had to hook the trailer up by myself, nobody came to inspect my truck or how the trailer was hooked up as I was accustomed too from previous uses.

Caleb G. 
Évaluation :
3

There was garbage in the cab and overall was not cleaned well. The gas tank was not full. The check engine light came on soon after pick up.

Thomas D. 
Évaluation :
3

Didn't interact with anyone, ridiculous that you would charge me for that.

Talitha S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Karen P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Candice B. 
Évaluation :
4

So simple....Called ahead - dropped off and called it a day.

jodi H. 
Évaluation :
1

Would not accept my card, even though they took a deposit off of. Then made me get cash, which I then had to pay another deposit which I now have to wait to be mailed to me. Also I received the truck an hour later than what was listed for a return time! I've used U-haul several times in the last few years, but after this! Never again!

Troy W. 
Évaluation :
4

Great location

Robert S. 
Évaluation :
5

People were excellent and business was very clean, well maintained. Of the 4 tires on the trailer, 1 was a radial where the other 3 were standard Carlisle bias ply and of the 3 Carlisle, 1 was visually smaller. When I mentioned this, the only comment was “U Haul has Roadside assistance “. I ended up calling RSA and getting that 1 “smaller” Carlisle replaced before I even left Rochester as it was pretty much flat by the time I drove the ~5 miles to my load location. I'm not certain what the corporate expectation for renting locations is as far as maintenance on the fleet but my expectation is I am hooking up to a fully ready piece of equipment and that was not the case.

MARK N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Jackquelyn C. 
Évaluation :
3

It was a great drop off point but it was closed when I was there so I just dropped off the trailer and left. No issues.

Keith T. 
Évaluation :
3

The people did not know how to process the rental. They need training

Roger W. 
Évaluation :
2

Business is very unsure of U-Haul procedures at this point. Also not very courteous.

michael W. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Christina B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

erin M. 
Non les évaluations ont été soumises pour cet établissement.

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