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YOLANDA GILBERRY
Customer Reviews for C Mart Marathon
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Great service
Esteban SanchezGreat selection of well maintained equipment. My go to neighborhood dealer
Richard LarenceGET SOME AUTHORIZED DEALER THAT CARE ABOUT RENTING TRUCKS.. AND ONE PERSON SHOULD NOT BE THE ONLY PERSON WHO CAN CHANGE A DROP OFF POINT. THAT PERSON WAS GONE FOR THE NIGHT.
Virgil BryantMy go to location
Richard LarenceFast Friendly people..Will return again and again
JANET GAUNTAWFUL CUSTOMER SERVICE THEY MADE ME WANNA NEVER USE YOU ALL AGAIN
RONALD SHAWOur favorite location where the service is the greatest!
W Markus KhalilThese are just the nicest people they went way out of their way for me and hooked me up and made sure they gave me instructions on how to stay safe. And even gave me directions to where I was going.
Daniel PiperVery unprofessional, had to wait for him to arrive at the location first. He was not willing to accept the 20 foot uhaul truck only wanted the trailer. He threatened to have truck towed if I followed through the online process because he didn't have the space. As a business representative he should of planned and refused the drop off before we arrived if they did not have the available space. Poor planning on his own part shouldn't negatively affect the customer. He doesn't need to represent uhaul and should have his dealer privileges removed.
Zeke PotwinVery good customer service.
MARK GREENRien
Gary BassettTURN SIGNALS DID NOT WORK!
WILLIAM CREEKMORECMart was very rude and said they would not take the equipment. Female at location was yelling and cursing. In the future, call ahead to be sure your drop off location will except the equipment
Gracie BonenfantMake the equipment is in good condition the straps to the front wheels in position was hard to take out of the harness after playing with it for a while finally got it out called the maintenance shop and they wanted to charge me $300 I think that's unfair
lonza melvinI had no problem dropping off I got back early and dropped off the trailer
joe NoblesNot recommending anyone to uhual.
SONIA MALDONADONothing...Uhaul is Awesome...
Don PenningtonEverything was awesome!
Timothy ThomasPerfect as is. Quick and easy.
Richard LarenceEverything was great except I thought it was odd when returning the equipment the owner asked me if I found moving pads and a flashlight in the trailer when I picked it up. I told him no it was empty. He then asked if I was sure, which made it seem as if he was accusing me of taking the items. I said I was sure and there were two trailers on site, he went on to say he was sure it was that trailer and explained how expensive the lost items were. I once again told him the trailer was empty when I picked it up. Other than that everything was perfect from booking, to pickup, and then drop off.
Timothy ThomasThe truck needed gas to make the 50 mile move I scheduled it for. The staff was helpful to add gas to the truck, which I paid for, but it would have been better service if the truck's gas had been added prior to my arrival.
John NeusaengerMy first choice location
Richard LarenceNoticed the truck steering was extremely loose. Floated all over the place. Rough ride as if it needed new tire(s) My Dad owned a service station, I learned a lot.
Lorraine ShammaAlways quick and easy
Richard LarenceNeighborhood go to location
Richard LarenceI ordered the truck to be picked up at a certain location and was never told I would have to pick it up ACROSS town. I was also not informed that there would be a mileage charge. The vehicle had little to no gas and the check engine light was on the entire time. The worker didn't even check it.
kelly larreaThe car hauler had signs of weather for sure. Had to grease the strap ratchets as they were seized up and wouldn't move.
Anthony EspinosaThe employees are super efficient and penning attention any details! For me the best on town
Felipe MoralesWould never recommend Uhaul due to their policies
chris crutcherThe woman at the counter was super nice.!
Katherine DavidsonEqui had alerts and locat unable to address
Alain CovayGreat location and availability
Richard LarenceNot adequate parking for the uhaul units.
Denise TurnerAfter 5 minutes of interstate driving, it was obvious the steering was nor performing 100 %.....play in the steering. I had to wrestle with this for the entire trip...not good! I'm not satisfied with the overall experience.
joe markinThe vehicle was parked in a field next to a building that was under construction but barely seemed functional. The trucks doors were open. It smelled like stale cigarettes and alcohol sweat. There was damage to the side of the truck, it looked like someone tried to hotwire it. Low engine oil light was on and it shook violently over 60 mph. What a night
Jeffrey WittkopfThe work was super nice and even open the box when I need the key because I drop the key before I took pics.
Sara TownsendAmy was very helpful and quickly got my paperwork done.
LINDSEY YATESThe lady was very nice and helpful
Daniel BowenThe van that I used for the one way move had dirt on the passenger seat and the back of the van had large pieces of dry wall throughout which I was charged for the cleaning bill. I was also to receive a credit on the first van that I returned because it did not have a ramp but ended up being charged the full one way rate for both U-Haul vans which I'm in the process of disputing. I was also charged over mileage when I only drove 16,2 miles round trip. I would not recommend doing business with C Mart Marathon in Winter Haven.
Virgilio RosarioJrReally , I wanna say thanks million times for Mr. MARKUS , gentleman & finished all paperwork quickly, plus the truck very clean... EXCELLENT SERVICES
Magdy GirgisPick up and drop off was great, friendly and courteous. Will recommend it for sure. Excellent service!
NEALEY ALFREDI was a little nervous at first pulling into a gas station to pick up a uhaul but in the end I was glad Uhaul changed my location. The lady we picked the truck up from (I think her name was Amy? Sorry if Im wrong) was extremely helpful. When we went back later to get the trailer after the truck was loaded and put the car on it, Markus was my angel and so helpful. He even checked on us the next day to make sure we made it safely because we had a long drive. Amazing man and place I'd definitely recommend them.
Mary BellingerEasy. Went very smoothly.
Terry WoodwardWow. They really helped me out of a jam,. They're help and fast response was incredible!
Donald GravesThe guy was very rude. He stated the gas tank was 9/16th off after I filled the tank to half a tank. He charged me $25 fine. I will never use this location again.
William Meigs