Customer Reviews for C Store Convenience
(U-Haul Neighborhood Dealer)

480 évaluations

93 Winchester Rd E   Brooklin, ON L1M1B4
(East of Highway 12 on Winchester)

(905) 655-6917

Heures

  • Mon–Sun
    De 9 h am à 7 h pm

Services dans cet établissement :

Pour nous contacter

(905) 655-6917

93 Winchester Rd E
Brooklin, ON L1M1B4
(East of Highway 12 on Winchester)

Services dans cet établissement :

Heures

  • Mon–Sun
    De 9 h am à 7 h pm

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
2

Le client n'a pas laissé de commentaire.

Dexter S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Claudio L. 
Évaluation :
4

Car windows dirty. Hard to see out of. Car smells of cigarettes

Lily C. 
Évaluation :
5

Very helpful.

Antonio P. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

JENNIFER D. 
Évaluation :
5

I was in and out of the location in 5min.

Steven J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Mohamed M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul R. 
Évaluation :
5

Really appreciate the staff at this location, made everything simple and straightforward to pickup and return the pickup truck.

Kevin F. 
Évaluation :
5

This is a great neighbourhood location. Fantastic to be able to walk over and pickup a truck when needed! Had a great experience 1st time, will be reusing this location again. Easy signup, pickup and drop-off appreciated.

Kevin F. 
Évaluation :
5

fast and close

Anne S. 
Évaluation :
5

Great customer service would rent here again :)

Connor L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

peter B. 
Évaluation :
5

It's all good

Claudio L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Ashley T. 
Évaluation :
5

I have been fortunate to use this U-Haul on 3 occasions, and on all 3 times they have been great. The trucks were always clean and ready for pick up and the service was quick and efficient. In future I would recommend this location to friends and family.

Linda S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Matthew N. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lynn R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Solange M. 
Évaluation :
5

The vehicle had many issues. It had a check engine light on, an exhaust leak and horrible brake squeal. Your maintenance on the equipment is poor. This is no fault of the location as he has no means to maintain the vehicles.

steven P. 
Évaluation :
2

I have refilled the fuel up to the original gauge and left the vehicle, and charged for 11 litter of gas. It is totally unfair. I have been using U-haul for several years and this is the first time it happen to me.

Satheeskumar N. 
Évaluation :
5

No need to improve just stay like that. It was excellent trunk & clean. Awesome experience! Thank you

Dahlia C. 
Évaluation :
4

Overall the Van was tidy and clean however the windshield was extremely dirty on the inside and made it difficult to see.

Francesco M. 
Évaluation :
1

I was asked to drop keys. I didn't meet anyone at the location

Phyllis O. 
Évaluation :
2

Truck was illegal for road use, had the catalytic converter cut off, in addition the loading ramp was cut off. Absolutely unacceptable I was given this truck in the first place

Mitchell B. 
Évaluation :
1

30km away from my house for pick up. No explanation of costs. Can not contact anyone to exlplain :(

Dave H. 
Évaluation :
5

Excellent customer service at this UHAUL location.

Claudette S. 
Évaluation :
5

This was the 2nd time I needed a truck within 2 week period and U-Haul made it easy for me. The truck was ready for pick up and Allan in Brooklin made it easy for pickup. Prior to pick up Allan took time to assist me with all additional equipment, making sure I had all boxes and tape for packing. I would refer all my friends and family to U-Haul.

linda S. 
Évaluation :
5

Look under the center seat for garage pls. Used mask two bottles of pop left from previous customer.

Marcel W. 
Évaluation :
1

Will never use Uhaul again and I will go out of my way to make sure everyone I know will never use again.. horrible truck and even worse customer service

Daniel B. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Lucas A. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Shannon J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Greg L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Michael H. 
Évaluation :
5

vehicle ready on time, friendly, helpfull service

RONALD S. 
Évaluation :
5

The cube van was very well kept in all aspects. There was no hand cart provided although there was a rack for one. It was great to have the provided blankets. I am a former professional office furniture mover and was very happy with the truck. Carey Gurden.

carey G. 
Évaluation :
5

Pleasant experience! I dealt with 2 different people and they were both very thorough, super helpful and walked me through everything and I certainly would recommend them to my friends.

Tom P. 
Évaluation :
5

Excellent experience at C store convenience. The gentleman that helped me out was very polite and patient with me. I will definitely book from this location in the future. 10/10 very satisfied

Martin H. 
Évaluation :
3

Clean and reliable units.. but service and wait even if pre booked is way to slow. The process is always way to slow sometimes 10 mins.. or sometimes an hour or so. As a regular renter it shouldn't take more than a minute if pre booked and pick up time selected

Jordan M. 
Évaluation :
4

Fast and easy. Good price

Pam R. 
Évaluation :
4

Someone left their lunch (meat in a pastic dish) in the vehicle on the passenger side up by the wind shield

Alesandro B. 
Évaluation :
5

fast and friendly service and convenient location

Anne S. 
Évaluation :
5

Nothing really…service was very convenient!

Nickson M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Robert B. 
Évaluation :
5

The lady that helped me when I was picking up to vehicle was awesome but dropping it off the the male employee not so much. I felt like it was a bother when I said I want to pay for it at that time. I did call uhaul to say the vehicle that I picked up had a horrible smell. The smell was so strong that thought at one I was going to through up. I had to drive with the windows down in the rain to try and be able to breathe.

Sandra Kim F. 
Évaluation :
3

Back of the truck was not swept out, was pretty dusty and dirty.

Lisha V. 
Évaluation :
3

The equipment was old and was ok. But vipers we're not working properly.

AKSHAY M. 
Évaluation :
5

Did not receive final invoice by email, so had to double check the amount owed using the mileage that we had written down before turning in the truck.

Derek F. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

Nigel W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ahmad H. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Patrick T. 
Évaluation :
2

I received confirmation that the van I had requested was available but when I called a few minutes prior to arrival, I was told it wasn't available. On top of that, the cost ended up being way too expensive.

Enoch W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Carlie O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dianne K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Wayne B. 
Évaluation :
3

The truck was very dirty

Bryce H. 
Évaluation :
5

The initial call with head office was not a good experience

JANETELIZABETH T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Julie C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eldon S. 
Évaluation :
5

Easy and quick

Claudio L. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ronald A. 
Évaluation :
5

I was super impressed with the communication at this place. They are a small location but honest and helpful. Would absolutely rent a truck from them again. The engine light was on (no safety issue) which they told me about ahead of time, they suggested I call the day before since it's a smaller location and I needed a 20' truck. Just to make sure it was there. (It was). As per the agreement (that no one reads lol) they will provide the truck but sometimes it won't be at the location you requested so keep that in mind. Fair enough. And honestly - pay the $15 extra for the protective plan (Safe Move) since that way you don't need to worry about any damage etc. and you're covered. Totally worth the peace of mind! Super great people. Thanks again for making a hell move much smoother!

Leanne W. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Laura B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Senait M. 
Évaluation :
5

Met my needs

Azul M. 
Évaluation :
3

I was overcharged won't be using this service again

Carson M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lucio D. 
Évaluation :
2

The engine light was on, the gas cap light was on, I had asked for packing blankets and a furniture dolly but wasn't supplied with either - wasn't charged though, which is good but unsure what happens there. There is no way to indicate the engine light except by phone and it took over 40 minutes to resolve this morning

david S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RICARDO F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ILAN I. 
Évaluation :
5

The service was great. The inside of the truck did not feel or smell clean, I disinfected everything!

Lennart K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

steven Y. 
Évaluation :
5

Any way to simplify the online process would be great. It ended up being quicker to just go inside and check in.

LINDAROSE G. 
Évaluation :
5

I have nothing but praise for UHaul … always use it

PATRICIAS K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JEFFREYF R. 
Évaluation :
2

The truck had a bunch of dirt and leaves of the shelf top . Unsure if there was supposed to be padding in the truck or not but said I'd get charged 25 if I didn't sweep and use padding. I got abit of dirt in the truck due to last min pouring rain and had no way to removed it I was charge the 25. Also the cab smelt of cigarettes and I was charged for over Kms but I was sent last min 40km out of my way for another truck. So that was inconvenient.

AMANDALINDSEY S. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

Prasanth P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Dean S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Kristopher L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

GLENN E. 
Évaluation :
4

The truck s breaks we're squeezing. I was a bit of a concern

ROBERTS B. 
Évaluation :
5

Sooooo easy and awesome!

JILLB O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SARAFINO B. 
Évaluation :
5

Friendly, clean, great service!

PAULANDREW W. 
Évaluation :
5

Contactless service was flawless. Excellent way to to deal with rentals.

Ray V. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ali I. 
Évaluation :
5

Nothing the service was excellent and perfect for my needs.

John D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Anthony A. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Caroline G. 
Évaluation :
2

Check the gas tank before driving off. I was told there was a full tank and signed the contract. When I drove off with the truck just two kilometres down the road I noticed it was below half. I had to fight to prove I wasn't lying. I did take a picture which is what saved me. However when I message customer service they tried to tell me they don't refund over fuelling. I was confused. They didn't read my complaint at all. Just the first line to assume I was asking for refund. Long story short the man who gave me truck told me someone stole gas over night and I wasn't charged. But I don't think I will run to uhaul very often in the future.

MELANIE K. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Tiffany M. 
Évaluation :
3

The equipment required some cleaning.

ANTHEA B. 
Évaluation :
3

Have a review not only about rental location but your process as a whole. Truck AC was not working and it was very hot yesterday.

Rajanvir Singh G. 
Évaluation :
5

It was actually the best uhaul truck I've ever driven, like a Cadillac. I used it to pick up a washer and dryer set from Costco and the ride was buttery smooth. The people at the pickup location were excellent.

Paul C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

FILIPECOSTA P. 
Évaluation :
5

Keep up the great work, thank you Allan at C Store in Brooklin

Craig J. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Sharon L. 
Évaluation :
5

Great experience. My truck was the cleanest one I've ever rented.

Lucan C. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MICHAELT S. 
Évaluation :
4

Parking was not ideal

Chris P. 
Non les évaluations ont été soumises pour cet établissement.

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