Le client n'a pas laissé de commentaire.
Dan L
Customer Reviews for Camarillo U-Rent
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Will recomend to friends and family!!
OCTAVIO Svery good service.
TATWAI LThe after hours return was confusing. The U-Haul app indicated that all I needed to do was park the vehicle where indicated and drop the key in the box. But a review of the paperwork suggested that this simple approach would cost $20. I looked at the U-Haul.com, viewed the video, and then found the appropriate process to return the truck without penalty. This seems like a way for U-Haul to deceptively charge customers. So, the site was great, but the online return was confusing and possibly confusing.
DONALD CWhen we returned the truck the team at Camarillo was so polite even though we pulled up two minutes before closing. They were quick, efficient, and very professional. It was great experience.
JENNIFER BI was super impressed by the service provided to me. One of the best places that I have rented from will rent from this location again.
DANIELA MEverything good
CARLOS QInstall cruise control on your vehicles
Barbara KAs usual. It’s always a great experience with them !
CHRISTOPHER CNext time, I would verify the functionality of the U-Haul computer system being readily available. Representative at counter needed to call district office to complete the check-out process
Anthony HEasy transaction, fast in and out. They did call me the next day asking me when I would be returning the truck, which I had returned the afternoon before. This was no problem, just funny that somebody didn't realize I had returned the truck and I even gave an employee the keys. All was well the end.
ALEC MNothing! Everyone was polite and helpful especially Lou…
EVANGELINE PThis location doesn't participate in the 24 hr pickup u-haul advertised. You can drop off after hours but you can't rent a truck til they open. Beyond that, this location provided quick and efficient service.
JAMES MThis was absolutely the worst experience I've had in renting a truck. I've rented many. The guy on the phone was a total jerk and was so rude and evasive about everything. I will never rent from U-Haul again.
VICTOR BGreat Service quick response will do business again
ARTURO CThe entire team was amazing!! I love this location!!
LAURA DExcellent services and experience overall very satisfied thank you.
NIR EI rent the cargo van, the van very clean. Also people very friendly and helpful.
BACHTUNG LEverything is great with this location. I've been coming here several times.
DARYL WI was told the truck RENTAL was $49.95, plus mileage and insurance, to rent the truck. They should have mentioned there is a $49,95 RENTAL CHARGE in ADDITION to the $49,95 RENTAL RATE. Why is there a "Rental Charge" and a "Rental Rate" but I was only quoted the RENTAL RATE? Why not just add an additional RENTAL FEE or some other RENTAL blah-blah-blah charge? (sarcastic) Also, returning the vehicle after hours (after hours on Saturday was 1:00pm) was a problem because you have to be AT THE LOCATION where you drop it off to complete the return on your phone or in the APP. I was able to call call UHAUL and they did make a note that the vehicle was returned, but what a pain.
EDD FNeed to show clock in time return of truck. A hour late does not warrant a $40 charge. Circumstances happen and it was an 9:00 o'clock time. After hours and no onr scheduled for use. Just saying. All went well though.
AURELIO CThey closed before their advertised closing time.
CHRIS HFriendly, informative, professional, no hassle service.
STEVEN DThe truck i rented is WAY out of alignment. Just sayin
TIMOTHY MThe personnel working my rental process were very patient, courteous and knowledgeable. I am a young 76 year okd womand and this was my first time renting a moving truck, everything went without a hitch (pun intended). I would refer this location to anyonewithout any hesitation.
LINDA FI rent motorcycle trailers from this location once or twice a year. It has always been an easy, pleasant, cost friendly experience. I will always use this U-Haul location when I can
JOHN BNothing!! The representative took good care of me. Everything was perfect.
Robert OThis Uhaul experience was absolutely the best! From the gentlemen who worked the desk, who were professional, knowledgeable and informative, to the cleanliness of the vehicle. I have rented premium rental cars that weren't as well cleaned and maintained as this truck was. Best uhaul and rental experience ever.
KATHERINE WVery friendly and efficient.
Robert UExcellent service à la clientèle. Patient and explained everything. Great service all the way around.
DANIEL HEasy location, nice staff. Will use again for sure!
Lisa MNothing,, they are quick, efficient and friendly!! Wouldn’t change a thing and I will definitely recommend Dawson location for anyone needing a moving truck.
BRENDA CThe people at this location were very helpful and friendly awesome experience.!! In and out with no problems.
JOSUE CI would like to have had more time. 8-4pm is too short.
DANIEL Cfriendly people ,explained everything, will rent again from them ,thank you Bobby C
ROBERT CPickup was good and fast. However, the drop off location was different than requested.
HANSPETER LThe people were helpful and very good at their jobs. I will definitely come back to this location.
DIANE BUhaul employees are excellent service providers.
THOMAS LThe staff was very patient and kind.
DANIEL GExcellent customer service. Everything was fast and easy.
Daniel WReally professional and nice folks.
LAURIE RGreat experience and the staff was very kind and helpful.
KORENE GGreat service. However, I Did not like having to give out someone else’s phone number as part of rental process (violation of their privacy)
TIMOTHY Tthe air conditioning is not very good
MANUEL MExcellent rental service, friendly, expert employees and quality rental and easy return system. Highly recommend there location !
JOHN UI replaced the fuel and then they charged me $15 for fuel, I'm a mover I rent a lot of uhauls across the country, this is the biggest scam of uhauls, so sad
MICHAEL AEverything no went well. The brake pad kinda bounced but they worked.
SUSAN SPersonal are friendly.
Thomas LEveryone was very helpful. My go-to to hauling needs…
KEVIN KAbove and beyond service. Friendly, budget minded in MY favor. Need something URENT for UHAUL is the place!!!
DAVID LExcellent service à la clientèle
GARY CEverything went smoothly and easy transaction for my relocation. Merci.
EMIL BAt the time of this message, I'm waiting for another reservation I made 30 minutes ago. The web page is still displaying a processing graphic. Your systems are too slow. Additionally, your contractor told me on my last rental that he couldn't find my reservation. I suspect that he lied to me so he could charge me more foe a rental through his own company. Alternatively, Uhaul failed to send my reservation to him. Work on your productivity.
JAMES PYes:) great customer service. Totally recommended for any moving needs.
ARIANA AStaff at the U-Rent Camarillo location did a great job of explaining everything and answered any questions I had.
GLEN GWould like to mention the transmission shifted very hard into Reverse. It maybe low on fluid.
FRANK WAlways excellent and friendly service
LILIAN BThis information is for Uhaul corp, not the Camarillo location. First, I reserved a 5X8 which was listed as available. As seems to happen more often than not, there was no 5X8 so we had to move to a 6X12. I make reservations far in advance of need to pick up. You don't really EVER reserve what we request but even though your site says "reservation guaranteed", we have learned over and over that is never the case and in fact have been told at different locations, first come first served. So what good is a reservation. Next, we chose Bishop, CA as the return location. YOU moved it to Lee Vining. Then you moved it again to a location 2 hours from were we moved to. The inconvenience and frustration are unbelievable I don't expect anyone reads this or cares or that anything will change and unfortunately, you are a monopoly so when we need a trailer we once again will be forced to experiment this type of service once again
JIMMY WVery Friendly and knowledgeable staff.
John R