Le client n'a pas laissé de commentaire.
MAURICE O
Customer Reviews for Camden Tool Rental
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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We dropped off very convenient in and out. It was closed but we took photo of trailer and left it by the building .
Dennis Cvery nice, helpful and professional.
Toni OThe owner and his staff were so respectful, genuine, and professional. I would recommend them to anyone I can. I thank them so much for their kindness and service.
Danita FGreat customer service!
Luis VThe staff here were EXTREMELY friendly and courteous. Would highly recommend
David FOverall this was good.
larry aDrop off location was very close by.
cliffford pStaff was helpful and location was very convenient. Will definitely use again.
EDWARD CQuick pick up and helped us get the tow connected properly
Donald BI spent $65 on gas for the UHaul truck. I only drove about 110 miles. That's a lot of money for 110 miles. The form I got indicated I needed to put up to 3/4 of the tank capacity. The gauge on the truck indicated I should put 1/2 of the tank capacity.
GARLAND HServe coffee and donuts.
david cEquipment was not all there, only truck and the truck provided had the “check engine” light on
Martha BThey are always so pleasant and customer friendly!
Linda BAgent was competent and properly billed me for the 2 day rental. Corporate followed up with a 4 day charge. Now I have to go through the process of canceling the wrong charge. Who runs the show? There's should be better coordination between the agent and corporate to avoid duplicate invoicing.
Bob GVery friendly staff
Martha HTwo many issues to mention
Sheila TCab was left unlocked and passenger window rolled down, back of truck wide open; on a day with torrential rain. Utility dolly and furniture pads were part of the rental, nowhere to be found. My reservation was for 4:30 at an entirely different location 40 minute difference, and this shop closed at 5. I had to spend 3 hours on the phone setting up 24/7 pickup because of them.
ROBERT CFix the FAN AND AC in this Uhaul. Please add this location to uhaul drop off list. This is the closest uhaul drop off/ pickup to us. Merci.
Terrence ENo BS, just friendly service. In and out in a flash. Great folks. Definitely recommend to anyone.
CHRISTOPHER CLe service à la clientèle était génial. No need to improve from my experience.
Linda BManagement was extremely helpful in both securing the rental contract and attaching the unit to my truck. Excellent service for he whole process. .
Jeff BI love the personnel in this office the two gentleman were polite, respectful and helpful. I drove thirty minutes out the way to pick up but my experience made it worth it.
Phallenetia RNot a thing.
Joseph AThe staff is always very friendly and personable. I am always treated as a friend and not just a customer.
TIMOTHY HEveryone at Camden Tool was super helpful and friendly! Thank you for the easy and friendly service!
Tracey CHunter Logan did not rent this truck and I don't appreciate him putting his name on my rental. In the system under my email and phone number his name comes up. What kind of business is that!
hunter lAgain had to go to far end of town to drop trailer back off because the wrong drop off location was sent. Location asked for was not given didn't notice until trying to drop off and had unhooked. Tried to get location changed was given a fake number for customer service. It went to a schoolbook buy back. So had to reattach trailer to drive to other side of town where they had ten trailers on their lot so I am very much not satisfied with the entire experience. And on top of that the trailer leaked got all boxes on floor wet and piece of furniture. Not really happy!
matthew cExcellent service
Deborah TThe gentleman I dealt with was a professional and very helpful. The whole experience was a positive one.
MICHAEL SContinue what you are doing will be sufficient
Willie THow you can improve it for the next customer is not to send them to that location. Before I was made aware that I could make reservations online, I walked into that particular location and inquired about a rental. The man at the counter was very short with me, and told me they DID NOT have anything available. He didn't even offer any additional help or suggestions. The gentleman that was sitting at the counter with him informed me of another location. He also told me if that didn't work to try calling the Uhaul hotline. In need of business that day, I called the Uhaul hotline before even leaving the parking lot. To my surprise, the young lady told me that the location (where I was) actually had a 10ft truck available. I was very upset! I explained to the young lady what had just happened. I honestly felt discriminated against. She apologized on their behalves and on the behalf of the company. She even gave me a discount for my inconvenience. Now, the man at the location was Caucasian (white) and I am a African American (black) female. Just curious to know what reasons he could've had for lying and denying me service when my money was green, and my credit card was platinum?? 樂樂
Neshi BWas just a little disappointed there wasn't a Dolly or straps On the back of the truck. I Mr.HarT an my Mother had to move a refrigerator by hand . The service was excellent getting a truck it was no problem
Anthony HAwesome service
Sylvia SMake sure the pick up location knows the extra items the customer has ordered!!!!! I ordered 5 dozen furniture pads and a utility dolley, only to learn that they had NO info from UHaul about it and only had 10 pads - NO dolley!! BIG FAIL UHAUL!!!!! I hate to give the pick up location a poor rating because it isn't their fault that UHaul failed them, but the rating reflects my experience. The guy behind the counter was apologetic and did what he could to help (altho he suggested I drive to the other uhaul locations in Camden to find the things he was supposed to have - he did know that I just rented a 26' moving truck...seriously???)
Laura MThe clerk helped me with everything and there was no waiting and no hassle. He did an excellent job.
Toni YNothing at that location
Lance HClerk was quick and efficient, great experience!
Jason Fnothing
john sReturn company was fantastic. No need for improvement.
David MThe truck smelled really bad like cigarettes. We cleaned out ashes from under the steering wheel, as well as all the surfaces to no avail. We had to drive from SC to AZ smelling that. There was also a big crack across the windshield right in the line of site for the driver.
Jeremy JHire people who actually know how to use equipment they provide to customers. Lives were put at risk due to their negligence.
Savannah PThings went great and drop off was as well.
Carl HEverything was good about my rental only problem was when I got the rental I had put gas in it it was on empty
Aprin T