Le client n'a pas laissé de commentaire.Macy W.
Customer Reviews for C&C Cycle
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.janice K.
Le client n'a pas laissé de commentaire.Tom D.
Increase customer service.Mike P F.
Le client n'a pas laissé de commentaire.Robert J.
Le client n'a pas laissé de commentaire.Keith B.
Truck wasn't ready for pick up at 9am, after my original pickup time and location was changed from 7am to 9am. Then I had to drive to another location for my auto transport trailer. Overall experience in the St John's location was terribleSteve D.
Le client n'a pas laissé de commentaire.Spencer W.
Refer everyone to the main location as well as Chris ( the financial manager ) as suppose to this location due to the employees poor attitude and terrible customer service & overall not feeling welcomed. On another noteâ€¦.. It's 2022, not every customer owns a credit card, there should be no reason why one shouldn't be able to use cash or debit/visa. The owner of the mount pearl location said he is suppose to take debit and cash but he refuses because it's not as beneficial to him, he in no way has the best interest or consideration for the customer in anyway. We had 24 hours to move & we wouldn't have made it happen without spontaneously thinking about the idea of calling the customer service line and getting help. The employee at the mount pearl location even got rude with Chris and made us feel uncomfortable after he told him to just let us use cash. I had used U-Haul about 3-4 times within the last 6 months & this is first and by far worst experience I've had with customer service.Wanda H.
The company, U-Haul, itself is not the issue. The customer service from your representative at C&C Cycle was severely lacking. While checking us in, he asked us to step aside for patrons of C&C Cycle. Then, he proceeded to take a personal telephone call (about a truck) while serving us. His phone manners are atrocious - very abrupt and not willing to answer our questions. He said the person who usually deals with the U-Haul questions left the job. Not our problem. From this man's attitude, I doubt he will care at all about the way he treats customers. We will not be renting from this U-Haul location again.Joanne F.
Le client n'a pas laissé de commentaire.Glenn O.
We used 14 km for 2 hours. We put more gas in it than was in it before we returned it and the person charged us an extra 34 dollars 2 days after returning it!!! Crooks and reported itLeona K.
More friendly staff who know how use the online info that I uploaded. He manually put my info in that I did online after calling someone for help. My input online did not sync with his computer. On return there was nothing to indicate that it was successfully returned. Will not use them in the futurePaula B.
The owner was too rude and not taking care of request and questions I had.Hanif S.
Le client n'a pas laissé de commentaire.Peggy P.
Le client n'a pas laissé de commentaire.Shane B.
Le client n'a pas laissé de commentaire.Claude R.
Le client n'a pas laissé de commentaire.WAYNE S.
Le client n'a pas laissé de commentaire.JAMES F.
Le client n'a pas laissé de commentaire.ROGER BRUCE B.
Sheldon went above and beyondTRAVIS ERIC B.
Quick and efficient service.GORDON ALLEN W.
Nothing. Customer service was excellent.Keith E.
Le client n'a pas laissé de commentaire.KEITH BENEDICT B.
5 star excellent customer service. Very friendly. 100 % excellent customer serviceRENEE G.
Le client n'a pas laissé de commentaire.CHRISTOPHER J M.
Le client n'a pas laissé de commentaire.Philip D.
Le client n'a pas laissé de commentaire.Leanne H.
Great friendly service. Tums upRONALD R.
Very professional staff and awesome customer serviceSEAN AMORDO D.
Le client n'a pas laissé de commentaire.Julie H.
Le client n'a pas laissé de commentaire.S B.
They didn't have enough money via cash or to return to my debit but instead of making me wait they offered to give me a truck to return to kenmount road and get my cash there but being in a time limit they did write me a personal check from there business which I was able to cash at the bank up the road. They need a float there but the people were really friendly and went out of there way to see I was happyjennifer K.
very friendly and professional serviceRINO STEPHANE M.
Le client n'a pas laissé de commentaire.TERRENCE M P.
Le client n'a pas laissé de commentaire.Michael M.
Nothing, Very ProfessionalWILLIAM PATRICK F.
Le client n'a pas laissé de commentaire.KENNETH RONALD M.
Le client n'a pas laissé de commentaire.PETER DONALD L.
Le client n'a pas laissé de commentaire.Denise C.
Le client n'a pas laissé de commentaire.KEVIN B.
Le client n'a pas laissé de commentaire.Terry P.
Was confirmed the week prior to arrival for a pickup w/ 8' bed. Was only told it was going to be a 15' moving van, during the paperwork process. Would not have travelled to the site, had I known this prior to departure.DYLAN GEORGE JOH H.
Le client n'a pas laissé de commentaire.GARRETT R N.
Le client n'a pas laissé de commentaire.KENT L M.
Le client n'a pas laissé de commentaire.ERNEST H B.
Le client n'a pas laissé de commentaire.JOHN KYLE G H.
Le client n'a pas laissé de commentaire.KEITH L.
Le client n'a pas laissé de commentaire.Kevin S.
nothing friendly n professionalPATRICK C.
Le client n'a pas laissé de commentaire.Amy Janice H.
Hard to fill the gas tank 1/4 full Deliver the truck full of gas and have it returned full so much easier to fillDR GARY R M.
The guys at C&C Cycle were great to deal with. Was glad to find a spot right in the community.JOSEPH WAYNE T.
Everything went as plannedDAVID H.
Excellent customer relationsJoe M.
Sheldon was a great help to me.He went above and beyond to provide me with the service I needed..Thank You.Joe M.
no complaints.FRANK J.
Le client n'a pas laissé de commentaire.Beverly D.
Le client n'a pas laissé de commentaire.FREDERICK M.
Le client n'a pas laissé de commentaire.BERNARD CHARLES M.
Le client n'a pas laissé de commentaire.Julia B.
Le client n'a pas laissé de commentaire.DENNIS D.
Le client n'a pas laissé de commentaire.GLEN DAVID B.
Le client n'a pas laissé de commentaire.Lisa Jean S.
Le client n'a pas laissé de commentaire.DOUGLAS J L.
Le client n'a pas laissé de commentaire.Cory P.
Le client n'a pas laissé de commentaire.Francis P.
Superb!!!SWEET JOAHNE A.
Excellent service!KENNETH P.
Le client n'a pas laissé de commentaire.NICOLE GLADYS H.
Great costumer service and fallow up.GARY W Y.
Le client n'a pas laissé de commentaire.DENNIS D.
Really friendly and helpful staff at the location. Fast, easy to rent and we were in and out quickly. Very appreciative too . Highly recommend this location.DUNCAN JAMES M.
I picked up the truck at around 4 pm and parked it next day at 4:20 pm and I was charged for two days, 20 extra for the day and another 15 for insurance just for that half hour. If I knew that, I would return the car the next day.Arastoo B.
Staff were not very friendly or able to answer some specific questionsCraig H.
I had a reservation for 9am, and wasn't able to be there on time. I showed up at noon, having taken a taxi the 35 minutes out to location. The truck had been rented out and my contract manually voided at 11:20. I wouldn't mind this being common practice, if only I were to have received a confirmation call. Overall, I was left in a horrible situation, trying to find a last minute truck on the 31st of the month, and out $50 in cab fair. I'm not sure who put me on the chopping block, but the man operating the location pled ignorance.John M.
Online app was very frustrating to use. In the future, I will be speaking to a representative directly for pick up and drop off!Peter C.
Le client n'a pas laissé de commentaire.Gerry A.
Le client n'a pas laissé de commentaire.Chris M.
Great bunch of fellas, Very helpful and easy to deal with. Definitely going to return here if a uhaul is needed in the future.david I.
I took the truck with less than 1/2 tank of gas... it was suppose to be 1/2... I went in to tell Paul and he told me to take a picture...I return it on 1/2 and he says it 3/8 of a tank... they charged me for it... there stealing it far as I'm concerned...never again!Cyril R.
Free dolly's with all truck rentals for cube trucks..would been great..and maybe light that's would stay on inside box for movin. Not good to let ur engine idle.. I kept the truck off until I needed to drive. Both outlet stores were great. Thanks again Lola Edwardslola E.
While the local provider was great, the service from uhaul was terrible. They charged for blankets and dolly that we never used and had to call multiple times while we already had the truck and even after we had returned it. Very frustrating and we were never credited for the items we were charged for but never had.christine D.