Le client n'a pas laissé de commentaire.
Michael T.
Customer Reviews for Car Wash
(Concessionnaire U-Haul dans le voisinage)
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
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Key wasn't in the correct box for the correct truck! No Dolly was in the truck and still being charged for it. Notations we're supposed to be made to adjust the price and nothing has been altered.
Shannon H.Mr. Johnson was very nice and inviting. He answered all my questions and explained the return process to me.
SAMARIA D.Fast in and out. I appreciate the service I received.
Jamie L.If possible have more variety of truck sizes.
GREGORY M.Be more aware of who your uhaul dealers are! The truck was not clean on the inside! Looked like it hadn't even been wiped down after the last person drove it! It drove extremely rough! It was raining and the windshield wipers had not been maintained either! Couldn't see with them on because it just smeared the rain! I paid for the 28 $insurance coverage but when I originally reserved it online I had chosen the 18 $one but the dealer had no knowledge of anything with my reservation and he chose which insurance coverage I was paying for even after I told him which one I had gotten. The side of the truck says gentle ride van but there was nothing gentle about that truck! Plus the frame of my bed broke during transport! We specifically put the frame where nothing was on top of it so nothing would get broken in the ride but that didn't work out too good! Insurance should have a coverage that covers damage to your belongings during transport!
Ashley W.Ordered furniture pads, appliance dolly, and furniture dolly. None of these items were included when the truck was picked up.
Jonathan C.Rien
William V.Very friendly and professional!! Will use if ever needed again!
KRYSTAL R.This was my best experience with Uhaul ever, no waiting. Fast an friendly service.
CARL M.There was trouble getting the truck to register for it was transferred in from another location. Otyherwisw all was great and Charles was a big help.
DAVID T.No need to improve. Service was great!!!
Gregory M.I was supposed to pick it up in Lumberton but when I got there they didn't have it. The lady was very nice but I was late getting started. I set it up online so it wasn't their fault.
JULIA P.was all good
Timmy S.Rien
ABRAHAM M.Everything was great
Anita S.The guy gave me the wrong mileage. I would've had to pay 12$ extra.
trisha H.Friendly and knew how to guide customer with satisfaction
BLOUNT E.I love this place. The friendliest staff I have ever come across, and I use uhaul often. It is located in another town from me but anytime they have the equipment available I need, I gladly make my reservation with them.
Terry H.Charged more than I rented for the previous weekend. Lady at the counter was new and had no idea what she was doing. I was charged for another day because lazy people didn't check the vehicles in first thing in the morning. Instead waited till closing time.
john D.Excellent service and folks to do business with!!!!
City Of Lumberto T.The staff was very friendly and very helpful going above and beyond. The truck however was dirty in the cab and the back. I had to sweep it out and clean off a large dried liquid spill in the moms closet part. It was definitely not covid-19 clean because it wasn't even regular clean.
Juliette H.Horrible service
David R.I did not rent anything I have been in Texas. Someone used my info to rent sonething You had better straighten it out. I am still in Texas not north Carolina.
anthony H.Have more rentals.
Terry G.Truck was clean however it had a very bumpy ride when going slow. It felt like the transmission wasn't engaging correctly and caused the vehicle to bump quite a bit.
henery T.Signage on building, drove right passed it. Other than that great location and very friendly staff.
Edward R.Thank you. The air conditioner was wonderful!
Aisha C.Customer Service was awesome and friendly. Great person! Great personality!
Denise H.Great experience, very friendly staff
Terry H.Very helpful and willing to be sure that the exact truck and trailer combo was available when we needed it. In Lumberton no one was able to help secure that agreement. Will use the car wash first when renting in the Lumberton area.
Marcia B.Great customer service...very accommodating for my continually changing schedule. So great to have rentals so conveniently located and available. Made my packing task much easier and less stressful! Thanks Donald for all your help!
Virginia R.Excellent service à la clientèle
Lorenzo C.Not a thing-very clean truck!
PAUL O.First off the map was wrong on the website and I had to drive 20 minutes just to pick it up and 20 minutes back... Then the local DM promised us 50 dollars off that we did not receive due to the incinvience...
Carrol R.Absolute rip off! I am being charged for gas that I know was put back in the tank. Who charges 64,00 $ for what they claim was less than an 8th of a tank off and I know beyond a shadow of a doubt was over! I was initially charged over 250 $for a one way trip totalling less that a hundred miles. I'd recommend a pick up truck and a trailer before you get ripped off with these guys!
Melissa L.The overall reservation process was difficult and misleading. I asked for a Lumberton NC location and all places were closed on a Saturday. Makes no sense to be closed on a Saturday when that's when people are moving.
James T.Donald and George were great people to meet as we were moving to this area. Easy place to unload trailer and great guys to talk to about the local area and services they provide at their store
James B.cost me 92,00 $ for a #29,95 rental used 3 hours not happy would not recommend u haul to anyone
Mitchell R.This location is wonderful. Best customer service compared to others.
Morris M.