Évaluations des clients Carns Equipment LLC

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Témoignages des clients récents de Carns Equipment LLC

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Tammy E.
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Le client n'a pas laissé de commentaire.

Cynthia L.
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Need a sign to show where to drop it off.

david H.
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A better sign to let you know what door is for the the U Haul rental office.

Lisa B.
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I'm not tech savvy. I was told this location was open on Sunday to arrive and found it closed putting me in a panic mode. It's location is great but it is surrounded by numerous businesses. It kept saying I was at Dunkin Donuts who shares the same parking lot so the online checkout wouldn't allow me to checkout for over an hour stating I would be charged if not right location. A designated Uhaul area with sign would be helpful. Very frustrating! But I managed to figure it out and the rest was a simple process. Overall I'm satisfied with the whole process! Recommend Uhaul is the way to go!

michael H.
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Le client n'a pas laissé de commentaire.

Michael P.
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They over charged me none of the workers that I dealt with knew what they were doing

Joshua R.
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Le client n'a pas laissé de commentaire.

deanna H.
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Le client n'a pas laissé de commentaire.

SCOTT C.
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Le client n'a pas laissé de commentaire.

Manishkumar P.
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It is not easy to find a location address take you somewhere you would not ever know there is a U-Haul location here very inconvenient location

Robert D.
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Le client n'a pas laissé de commentaire.

THOMAS W.
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Not call me a day before my reservation and tell me you don't have the truck then I have to drive an hour to another location to pick one up. Also I had trouble finding the location because there's no uhaul sign because it's a dealership for off-road vehicles.

RONALD V.
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Le client n'a pas laissé de commentaire.

jennifer B.
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She check miles gas told her about what happen still charged

JOSE JACINTO JR A.
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Le client n'a pas laissé de commentaire.

Frederick R.
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Le client n'a pas laissé de commentaire.

Jerome W.
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Everyone at carns was very helpful ,it would be hard to improve because everone was awsome

Heather W.
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Le client n'a pas laissé de commentaire.

MARCI S.
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Release hold on funds sooner when return of equipment and not all funds held is used. I need my money too.

michael S.
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very friendly and helpful personal

Kurt C.
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Le client n'a pas laissé de commentaire.

Adrian N.
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Le client n'a pas laissé de commentaire.

tina H.
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Le client n'a pas laissé de commentaire.

randall M.
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Le client n'a pas laissé de commentaire.

Thomas S.
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We called your company explaining about treacherous road conditions and was told to return the truck the next day by 9 am and we wouldn't be charged and we were. Bank is dealing with the transaction now.

Samuel R.
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Le client n'a pas laissé de commentaire.

Marie C.
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Le client n'a pas laissé de commentaire.

Jeannine H.
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Le client n'a pas laissé de commentaire.

James F.
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Le client n'a pas laissé de commentaire.

Chris B.
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This location is inside a Polaris dealer and should be better relayed to customers.

John H.
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Le client n'a pas laissé de commentaire.

Joseph W.
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Le client n'a pas laissé de commentaire.

Daniel B.
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Le client n'a pas laissé de commentaire.

Peter S.
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No problems. Everything went smoothly.

Jerry S.
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Le client n'a pas laissé de commentaire.

Ricky T.
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Le client n'a pas laissé de commentaire.

Matthew M.
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We dropped it off at 330 am and received a call it was all good l, great location

Paul B.
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Le client n'a pas laissé de commentaire.

Kirby H.
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Le client n'a pas laissé de commentaire.

Patrick R.
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Le client n'a pas laissé de commentaire.

Beth S.
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The guy that waited on me heard that I did not get the furniture covers from the other location as promised, so he called the 800 # to advise, was to get a $50 credit because location closed an hour before we got there. have not seen that amount credited yet to my credit card. Very inconvenient to have to go back the next day to get the covers.

TRACEY C.
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The support from Carns Equipment staff was very good. I did however have very poor experience with the mobile app process and electronic system on pick up day. The app did not work. Throughout the day I updated my email address and credit card information no less than 4 times with various customer service or traffic staff which never saved on the system. The app never checked me out and not realizing how the system worked, we left with th truck not being checked out. Then to my horror in trying to fix checkout, with a very helpful western PA region staff, had the stress of my credit card being declined. This was not an error on my part but my electronic record reverting back to information from a rental over a year ago. 4 times I updated my address, email and in 2 times my cc info before this was resolved. The people were helpful, but on a moving day, in bad weather it was added stress.

Debra S.
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Le client n'a pas laissé de commentaire.

Kim H.
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I loved this place and they was All fantastic in helping us out

tom F.
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Le client n'a pas laissé de commentaire.

tom F.
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Le client n'a pas laissé de commentaire.

Sylvia C.
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Le client n'a pas laissé de commentaire.

MIRANDA M.
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Le client n'a pas laissé de commentaire.

Leo K.
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Le client n'a pas laissé de commentaire.

Edward R.
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Le client n'a pas laissé de commentaire.

Ann O.
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not Thrilled about having to go to a further away location to pick up a truck rather than from one of the the two local re two facilities. Also didn't really like the inconvenience of having to return rented truck to original place of pick up. Move Ended up costing about $40 more than budgeted for.

danielle P.
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Le client n'a pas laissé de commentaire.

ron S.
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Le client n'a pas laissé de commentaire.

Melissa H.
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Clean the back of the truck out. Found 2 big pieces of glass in it. The $1 per mile is rediculous.

don T.
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They came to my rescue since the one in Punxsutawney didn't make my reservation right away and then made it for the wrong day. I found out the day before we needed to pick up. The U-Haul reservation system needs OVER- hauled. The woman at Carns Equipment was no nice it helped make it worth the 1 hr. drive to get there.

betty R.
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Nothing I will never use this location again I got ripped off money...

john B.
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Good vendor experience, but ... tow dolly ramps damaged underside of Miata while driving, not happy. Long non retractable ramps combined with low car height caused contact under rough road conditions. Retractable ramps would have prevented this.

denise C.
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The staff was very friendly and helpful! The price was unbeatable! I will definitely be a return customer and I will tell all of my friends! 5 stars for sure!

Lisa W.
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Le client n'a pas laissé de commentaire.

Mike M.
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Le client n'a pas laissé de commentaire.

donna J.
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They didn't have the utility dolly I requested

Dana C.
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Le client n'a pas laissé de commentaire.

james S.
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Le client n'a pas laissé de commentaire.

Steven C.
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I made a reservation, a week in advance, at Carns equipment, in Clearfield Pa.for a U-Haul truck. When I went to get the truck, I was told it was no longer available, it had been given to another customer. This was done by someone at U-Haul, not Carns Equipment. I don't understand why you didn't honor my reservation? what the purpose of a reservation? Is this normal company policy? I have been a U-Haul customer since 1991, the next time I need a moving truck, I will check with other companies!

Christina R.
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Le client n'a pas laissé de commentaire.

Scott M.
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6 x 12 trailer, electrical system - lights were not working on the trailer

Steven W.
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Nikki was exceptionally helpful and really made the experience great. I'll definitely be going to Carn's Equipment next time I snag a U-Haul.

GREG P.
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Efficient professional and genuine

JENNIFER T.
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Make a clear entrance for uhaul customers by using signing

Christine K.
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Le client n'a pas laissé de commentaire.

TRACY G.
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Le client n'a pas laissé de commentaire.

Lorrie I.
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Le client n'a pas laissé de commentaire.

Melissa H.
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Lets see, where to begin.... 1. there was no dolly in it, even though we rented one. 2. the fuel level listed was wrong (just over half a tank as opposed to listed as full), and since we picked it up after hours we couldn't fix it till the next day (plus no dolly) causing us endless delays (only one day to move instead of two, half the amt of helpers causing us to have to do more of the work, all of this being done in the middle of a 96 degree day instead of during the previous night when cool.) 3. the wait time to talk to someone on the 800 number was 40 min, and then the girl who helped didn't know what to do and transferred us to a closed dept, causing us to have to wait another 30 min to talk to someone else who kinda helped. Still had to wait till next day to fix everything. 4. The only good thing to come out of it was the different lady at the rental place the next day did fix everything and corrected the charges today.

Joshua C.
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It may be helpful to place a sign on your front door to indicate where after hours drop-off is located.

Gene R.
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U-Haul wasn't clean on inside and driver side seat belt was way to loose in case of accident it wouldn't do it job in my opinion! I also rented it on line for 24 hours and I was told I had to have it back at 9:30am instead of 11:00am!!

Artie B.
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Carns Equipment UHaul service were very professional to work with. They were very accomodating and understand the issues and needs associated with moving. I would highly recommend using Carns Equipment UHaul service.

Kelly D.
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The woman who did the u haul processing was 20 minutes late so I was behind for my move.

anita B.
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It was very nice. The customer service lady went above & beyond her job. I will definitely let other people know how easy it was to rent a u haul.

Rebecca S.
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Le client n'a pas laissé de commentaire.

Joshua G.
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SUPER AWESOME TO DEAL WITH THEY HAVE MY BUSINESS...

Kirby H.
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Called dealer in Clarion 2 weeks ahead of when I needed the truck. Reservation confirmed--but when I called 2 days before the date--no truck. What was the point of making a reservation?

Harold D.
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The lady who helped me was great. Very pleasant and answered any questions I had.

Wayne W.
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Le client n'a pas laissé de commentaire.

brenda M.
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Le client n'a pas laissé de commentaire.

thomas B.
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Le client n'a pas laissé de commentaire.

Aaron S.
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Le client n'a pas laissé de commentaire.

HOWARD M.
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More handicapped people will be renting U haul equipment. You must ask people u deal with if they need special help. I did just that and the people were helpful.

Danielle B.
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Le client n'a pas laissé de commentaire.

Brenton B.
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The customer service that I received from Carns Equipment rental location was great. In the event I ever need to rent another Uhaul, it will most definitely be rented through Carns Equipment.

Sandra S.
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Le client n'a pas laissé de commentaire.

Joshua R.
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Le client n'a pas laissé de commentaire.

kyle B.
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Le client n'a pas laissé de commentaire.

Dawn R.
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wanda was very helpful

Tina M.
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Le client n'a pas laissé de commentaire.

michael H.
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Le client n'a pas laissé de commentaire.

Timothy M.
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the lady at the service desk was really nice she explained everything to me she was great and really friendly the uhaul truck was really clean and well taken care of it worked perfect for the furniture i had to move ill be renting again at carns even when i return the truck the guy was rally nice also thank you so much im glad i rented it from carns in Clearfield,pa

Joseph C.
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The unit was covered in snow. Had to remove it myself. Originally requested a 20' truck weeks in advance, but could only get a 15' truck. This caused me to loose merchandise that I couldn't load in the smaller truck. Could not make 2 trips. Not a good experience.

William G.
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Le client n'a pas laissé de commentaire.

Chris H.
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Le client n'a pas laissé de commentaire.

Bernadette C.
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So easy to use, helpful staff

Non reviews have been submitted for this location.

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