Le client n'a pas laissé de commentaire.ryce T.
Customer Reviews for CARS Bike Shop
(U-Haul Neighborhood Dealer)
Pour nous contacter
Mounds View, MN 55112
Services dans cet établissement :
Heures d'ouverture de l'établissement
- Lun : 10h am à 8h pm
- Mar - mer : 10h am à 6h pm
- Jeu - ven : 10h am à 8h pm
- Sam : 10h am à 5h pm
- Dim : fermé
- Retour client 24 heures
Testimonials From Recent Customers
Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.
Le client n'a pas laissé de commentaire.Ciprian Z.
Le client n'a pas laissé de commentaire.Jeff P.
Le client n'a pas laissé de commentaire.George B.
Le client n'a pas laissé de commentaire.Patrick K.
Le client n'a pas laissé de commentaire.Michael G.
Le client n'a pas laissé de commentaire.Barbara S.
Le client n'a pas laissé de commentaire.William T.
Le client n'a pas laissé de commentaire.Benjamin K.
Le client n'a pas laissé de commentaire.Michael L.
Le client n'a pas laissé de commentaire.eric T.
Le client n'a pas laissé de commentaire.Emily C.
The location was great. Unfortunately U Haul did not follow through with their guarantee of getting me my reserved equipment at the location I originally sent. Extremely disappointed in their lacking ability to provide what they promised. I ended up driving out of my way and paying more in mileage because of their lack of preparedness. This had nothing to do with the Mounds View location, and instead with the original Blaine Location and U Haul as a company. I would hesitate to contract my companies services with them in the future seeing this is how they treat people when trying to simply move a home.Eugene F.
Le client n'a pas laissé de commentaire.Brian J.
Le client n'a pas laissé de commentaire.Ronald L.
The store did not open on time as posted. Customers have to wait for the store to open. Also, the person that open the store did not know how to rent out U-Haul equipments. I believe all staff should be trained on the U-Haul rental process and not relying on one person.Chong X.
Le client n'a pas laissé de commentaire.george A.
Le client n'a pas laissé de commentaire.Choua X.
I was very appreciative of the entire rental process! Service was wonderful and the trailer did everything I needed it to do. Thanks very much!mike L.
Le client n'a pas laissé de commentaire.Bryce B.
Make the online checkin more streamlined. It took us 30 minutes to get our Uhaul.Jerome P.
Le client n'a pas laissé de commentaire.Tom S.
I rented a 10' truck to move a few things 60 miles. When I returned the truck I put 5 gallons of gas in it bringing it past where the gauge was when I picked it up. The man helping us outside did not offer to get us a receipt, just said that's good leave it there. When I was emailed the receipt later in the day he added two more gallons of gas saying it had not been returned with adequate gas. This made me angry and disappointed as I put more gas than I should have as it was. Only $8+ dollars more but it is the principal. I won't go back!Robert M.
Le client n'a pas laissé de commentaire.Diane J.
easy ck in; easy return, friendly personable staffDan K.
Le client n'a pas laissé de commentaire.Antwan G.
Le client n'a pas laissé de commentaire.Amanda D.
Le client n'a pas laissé de commentaire.Bobbi V.
I had an appointment at 10 o'clock I got there quarter after 10 was hard to fine and then they were locked up there were no cars in the parking lot the lights were off the doors were locked and I had to try to left tongue by myself which was extremely heavy it took me five times before I got it up theremicheal S.
Le client n'a pas laissé de commentaire.John P.
Have used this location several times. Excellent custom service!!!!JAMES M.
Le client n'a pas laissé de commentaire.KENNETH D.
Le client n'a pas laissé de commentaire.DUNCAN M.
It was a great experience! We just needed to move some things in an enclosed trailerâ€¦ items related to our Christmas services at our church. Your trailer was perfect. The rental was close by, there was friendly service, the price was very fair, and the equipment worked out great!. So good in every way!! Thanks!TIMOTHY P.
We returned the truck within 2 hours and even handed the keys off. they started charging me late fees the next morning insisting I didnt return it.ALISSANDRA S.
Le client n'a pas laissé de commentaire.KEVIN P.
Le client n'a pas laissé de commentaire.Lei Y.
Nothing. Great experience, convenient location, lots of room to access the trailer, good equipment, effortless returnWILLIAM D.
The only employee at the location was 10 minutes late to arrive and then took an additional 5 minutes to unlock and disarm the location. The truck was rented with only a quarter tank of gas. The mileage policy was unclear. I was under the impression that the rate included up to 50 miles, but was charged for a mere 16 total miles. Unsatisfied customer.John S.
Le client n'a pas laissé de commentaire.SALAN N.
Very helpful.LeRoy W.
Le client n'a pas laissé de commentaire.SUZANNE L.
Le client n'a pas laissé de commentaire.Dean A.
The staff was very friendly, helpful and even flexible when I needed to change the day and time. I would highly recommend these guys! Merci.MARK M.
Le client n'a pas laissé de commentaire.Jonathan D.
Unorganized and slow. Failed to provide app checkout requested. Causing significant delay on moving day as we had to wait for store to open. Then, worker preps the wrong size truck until we told him to change.BRUCE C.
Le client n'a pas laissé de commentaire.Ardejon E.
Le client n'a pas laissé de commentaire.BRUCE S.
Le client n'a pas laissé de commentaire.Jeffrey E.
Clearly a secondary line of the bike shops business. Waited 15 minutes to get waited on and helped.CLIFF B.
Le client n'a pas laissé de commentaire.Greg S.
Very slow serviceSue D.
Super experience. Would definitely come back to this location when I need a U HaulMARK G.
Excellent customer relationsTHOMAS S.
Le client n'a pas laissé de commentaire.HARRY B.
Always a pleasure dealing with Bruce.DEBORAH W.
I have paper work showing that I rented a trailer for one 24 hour period. I've been charged for 2 days, even though the trailer was returned to this site, Cars Bike Shop, within 23 hours. My call to them, got the response that â€œthey'll look into the chargesâ€???? All my emails and my receipt show the actual charges! GET THIS STRAIGHTENED OUT!!!FREDERICK M.
Le client n'a pas laissé de commentaire.Joel L.
Le client n'a pas laissé de commentaire.BRUCE M.
Le client n'a pas laissé de commentaire.Gay R.
The uhaul.com experience was a nightmare. I setup my account in advance and when I showed up to pick up the truck - after an unexpected delay on my end of approximately 1 hour - it took multiple calls to the 1-800 number to get the truck released to me. Very frustrating!Daniel H.
Le client n'a pas laissé de commentaire.SAAD B.
Le client n'a pas laissé de commentaire.MARCUS W.
The guy helped me was very nice and very patient as i kinda was rude but he seemed to have alot of paitients with me.Leslie Y.
Bruce is great. Master of customer service.GABRIEL L.
Bruce is the best.Andrew J.
Everything went smoothlyIRWIN T.
Very friendly and easy to work with!STEPHEN C.
Overall acceptable rental experience, however there are two areas of improvement. The first improvement is not to change pickup locations because the new location was farther away than the agreed to location provided online by the U-Haul website. The second improvement is associated with the billing process. Charges processed on my credit card at the time of pickup were higher than provided online. The charges were eventually corrected, but it took time and energy to resolve the error.Thomas F.
Le client n'a pas laissé de commentaire.SANJAYKUMAR R.
Le client n'a pas laissé de commentaire.JAMES A R.
Le client n'a pas laissé de commentaire.ALAN P.
Excellent customer serviceJANICE U.
Le client n'a pas laissé de commentaire.ALAN P.
Le client n'a pas laissé de commentaire.Lynn B.
Le client n'a pas laissé de commentaire.Blake M.
Nothing - everything went smoothly and easily. Very helpful. Thank You!Paul G.
Le client n'a pas laissé de commentaire.Richard David S.
Excellent service à la clientèle. Truck was clean and organized. Thank you for making my move easy and affordable, U Haul!Jeanine C.
Le client n'a pas laissé de commentaire.NAJMA T.
Le client n'a pas laissé de commentaire.Tim J.
Le client n'a pas laissé de commentaire.Brandon J.
Le client n'a pas laissé de commentaire.Jessie D.
Le client n'a pas laissé de commentaire.MARTY S.
Le client n'a pas laissé de commentaire.Natasha M.
Le client n'a pas laissé de commentaire.Mark T.
Lower price per mileSheri P.
Pick up took a long time.Michael C.
The process was very quick and easy. The employees were great too work with and very friendly.Janelle W.
Le client n'a pas laissé de commentaire.Gregory E.
Truck I wanted wasn't available at the near by location. I drove extra miles to pick it up and was promised a $25 credit at drop off that did not happen. U-haul should maybe offer to drive the available truck to the customer's preferred pick up/drop off location. 22 extra miles at $1,19/mile. Shameful, U-haul.Duane S.
Le client n'a pas laissé de commentaire.Anthony M.
Le client n'a pas laissé de commentaire.Tom M.
Le client n'a pas laissé de commentaire.Aaron S.
I reserved a truck at 7am at one location, and a representative called to confirm at a different location that worked for me. On the morning of pickup, I went to the cars bike shop location and it did not open until 10. After getting through to a UHaul representative at 730 am, I was told it was changed to mobile pick up. I was not informed of this at any time prior. My Uhaul account did not say this was a mobile pickup and I could not start the process. I was transferred and put on hold again until 745 when the next representative made a change on my account so that I could begin the mobile pick up. I was not able to get the equipment until 8am. We ended up having to unload in the rain. To improve for the next customer, you should make people aware before hand that it will be a mobile pick up and verify that their account and reservation reflects that.Madelyn B.
Le client n'a pas laissé de commentaire.Allen H.
Great guys. Great servicePeter H.
Le client n'a pas laissé de commentaire.Jennifer K.
Having the prices be exact online would be great. Do not like coming in being told I only have to pay $100 upfront and pay the rest after. Instead I ended up paying 247 for a one way? Why is a one way more expensive then bringing it back? Disappointed with price considering I have worked with movers who charger way less and do all the labor.Cayla N.