Customer Reviews for Cascade Select Market
(Concessionnaire U-Haul dans le voisinage)

Évaluation :

2

I am 83 years old. The information provided by the dealer was difficult to understand. This person tried to send information to us on my phone which never came through. We were provided a reservation quote by the personnel in Longview WA as $87,48 for the unit we reserved. They were very professional. We were never asked about insurance nor did we need any. Apparently it was put on without our knowledge.

Évaluation :

1

we did the entire check out in our phone and it told us to simply put the key in the drop box. The people there had no clue about a drop box and asked us to wait. Their computer was down and we stood there almost an hour and they finally said oh just give us the keys. What the heck is going on. In too if everything the cab heater didn't work and it was d ok cold my husband had to stop and buy gloves just so he could drive! This was atrocious from beginning to end! Never ever using uhaul and recommending on social media no one else does either.

Évaluation :

5

I was out of gas

Évaluation :

1

We rented a 20' u-haul truck. Told it was $40 per day ÷ mileage. We would be allowed 30 miles at $1,15/mile. We would drop off in Longview 12 miles from my location in Castle Rock. Instead of $75 we were charged more than $160.00. Nobody advised us that when you don't return truck to where you rented it, which would have been much easier, we were charged double the price. This is scam. We could not read poor quality of contract on phone and Cascade printer wasn't working so we had no paperwork to consult. Not Happy Les Murphy

Évaluation :

1

Have more trucks at location so that I don't have to spend more money to bring the truck back to the same location. Very frustrating and inconvenient.

Évaluation :

1

My reservation wasn't used. I was charged for a dolly I didn't use. I was given no instructions and my contract was not sent to me so I had no Information to return the trick

Évaluation :

4

Please make sure all uhaul dealers are properly trained to check in and check out equipment.

Évaluation :

5

Location is right inside the grocery store. Customer service was excellent. In and out in about 5 minutes and on our way. Very easy process since we had ordered online.

Évaluation :

5

This was a great experience

Évaluation :

1

Ripped me off for miles and Increased rate and amount of miles from previous trip. Was driven less then 1 mile 730 sw Hibbard loop apt a to select market. They changed rate and added previous days. I was aggred at 40 cents per mile not 109 104 or whatever