Customer Reviews for Cash Express
(Concessionnaire U-Haul dans le voisinage)

1 475 évaluations

303 Dunlop St W #2   Barrie, ON L4N1C1

(705) 737-1717

Heures d'ouverture de l'établissement

  • Lun au mer : 9h am à 6h pm
  • Jeu - ven : 9h am à 7h pm
  • Sam - dim : 9h am à 4h pm

Services dans cet établissement :

Pour nous contacter

(705) 737-1717

303 Dunlop St W #2
Barrie, ON L4N1C1

Services dans cet établissement :

Heures d'ouverture de l'établissement

  • Lun au mer : 9h am à 6h pm
  • Jeu - ven : 9h am à 7h pm
  • Sam - dim : 9h am à 4h pm
  • Retour client 24 heures

Testimonials From Recent Customers

Les commentaires de nos clients sont extrêmement importants pour nous. Nous en tenons compte pour guider nos efforts et améliorer notre service. Tout ce qui suit vient directement de la part de nos clients, sans filtre ni modification.

Overall Rating:

Les commentaires sans texte sont cachés. Afficher affichés. Ne pas les afficher

Évaluation :
4

Need to answer phone as uhaul especially for the answering machine. Otherwise friendly service, hassle free rental, excellent staffing Will definitely use again if needed

CARL S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Zac S. 
Évaluation :
5

Good staff and service 😍

JEMIN C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SANDRAYVETTE R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Roberto M. 
Évaluation :
2

Customer service was not the best. Unfortunately a spelling mistake with our last name made it difficult to find our reservation. We had to call customer service several times to help. We were unsure that we actually had a reservation.We have used Uhaul services in the past and never experienced such difficulty as we did this time.

Theodorus P. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

JAMESH H. 
Évaluation :
3

I had to clean another customers stuff out of the truck. Food, garbage etc and it didn't seem right I had to do this

SARAH S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SEANPATRICKD K. 
Évaluation :
5

Friendly service and were able to accommodate an larger vehicle last minute

Chris G. 
Évaluation :
5

Pick up location was a little confusing for my trailer but everything else was great

Cory B. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

JANICE P. 
Évaluation :
1

I made a reservation online and when I showed up to the location indicated, it was closed and when I called the phone of the business they told me they where closed for the day and that my reservation was moved to another location, but when I showed up at the other location they didn't have a vehicle. I called head office and they told me they where going to give me a bigger truck for the same price, when I was charged I got charged the higher price instead of the lower one from the vehicle I reserved for. This is unacceptable terrible customer service and planing

Emmanuel F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

TABATHA V. 
Évaluation :
1

Trailer didn't have proper wiring. The yard for the pick up wasn't near the office. Had to drive the trailer without lights on city streets back to the office to get the wiring harness. By the time I got home to load my trailer there was a flat tire. Couldn't see the trailer had a failing tire because it was sitting on uneven gravel at the pick-up location. Had to pay out of my own pocket to get the tire replaced because I needed done urgently. Will never use Cash Express again!

Karen M. 
Évaluation :
1

Help hook up the trailer! It was 3 pm in the afternoon, a quick hand from the uhaul attendant would have been nice! It was heavy by myself to lift trailer tongue, roll trailer forward by pulling trailer and then lifting up and placing onto the hitch ball. A hand would have been nice since I had to drive over an hour to pick up the trailer and then drive over an hour to get home. Paying 164,00 $ to use the uhaul 6x12 cargo trailer for less than 24 hours! Returned it the next afternoon around 2pm . Thanks! ðŸ¤"ðŸ¤"ðŸ¤"

DARREN V. 
Évaluation :
5

Keep up the good work and conveniency Good people approachable

ANACHUM-IW G. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ELIZABETH T. 
Évaluation :
5

The online booking and confirming truck needs to be improved. Don't guarantee me a truck 3 weeks before I need it, and the day before the day tell me that the truck is not available.

STEVEN D. 
Évaluation :
5

Great experience. Prebooked a 15 ft truck a few weeks ago. Did the paperwork on line the night before. All good when I arrived for the truck. Ratham was polite and professional. He explained the fuel required at drop off with a paper guide as well. I've rented from this location before and will again. Close access to 400 hwy.

JOHN B. 
Évaluation :
1

Make sure that the truck is clean before the next rental. When we got our truck it had not been sanitized. There was a COVID mask on the floor, empty drink container, dirt all over the floor and dash as if it hadn't been vacuumed for months. The service advisor told us that homeless people often use the trucks when they're not locked. That's comforting to know. The truck struggled on the highway, chugging up hills like it was on its last breath. The climate control was a joke with the air flow knob broken off - this was particularly troublesome as the truck smelled and we really wanted to control air flow. In a pandemic world, getting into a filthy truck with dog hair, dirt and grime on every surface - we couldn't get rid of this truck fast enough. And we have vowed to never use Uhaul again.

ROY D. 
Évaluation :
5

Not sure, I have rented trucks and vans on many occasions and this is the first one that does not take you for a walk around so you can check for damages before you rent it, I will admit your vehicles are a little lower on the list for cleanliness however, friendliness and speed of process are unsurpassed top notch, thank you and have a great day.

RICHARD R. 
Évaluation :
1

Le client n'a pas laissé de commentaire.

PRATHEEPAN K. 
Évaluation :
5

Great needed vehicle for a few days No problem arranging Friendly and efficient service

BRENDA F. 
Évaluation :
3

Was close when I got there

James S. 
Évaluation :
3

The truck was a mess and there were metal rails, in the back that stop me from using 4 inches along the right passenger side of the whole truck.

LINDSEY HOLLY T. 
Évaluation :
4

Interior could have been a little cleaner and smelled like smoke. I had to clean before my journey, but was not terrible. Sanitizer wipes were definitely needed.

WENDYL M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SHAHID I. 
Évaluation :
5

Good service. Friendly and fast.

Brian W. 
Évaluation :
5

Great place to rent a car or truck Great Service!

MICHAEL B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

James R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Devon D. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

MALCOLM H. 
Évaluation :
3

Staff member talks to fast, had to ask him twice to state what he was trying to say. This office is two blocks from the drop off location, it is inconvenient to drop off the truck and return to the office,

Thomas F. 
Évaluation :
5

Employees were very helpful and friendly.

Gregory H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Bradley E. 
Évaluation :
3

Store was late to open, people standing outside for employee to arrive and open-

Garnet C. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

SERGE G. 
Évaluation :
1

We were over charged and we actually left more gas in tank than what we got and he charged us.We spent less going from Etobicoke to Parry sound 4 years ago,he charged us 264. dollars from Barrie to Etobicoke and we were back way before he closed at 4pm.In my opinion we were overcharged and he knows it.I have always used UHAUL but this was a bad experience for me.

christopher G. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Thomas F. 
Évaluation :
2

Billing error Agent at Cash Express said that he would get the billing error corrected. It was not corrected as promised and I was billed incorrectly.

Ray F. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

EUGENE R. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

paul M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

MARKA Q. 
Évaluation :
5

the staff were not wearing masks. I feel that all trucks should start at a full tank, as it is easier to return it back with a full tank.

David B. 
Évaluation :
3

Offer to show the instruments, their location and how to use them.

DAVIDF H. 
Évaluation :
4

The drop-off location was not at the centre. But it worked out well.

THOMASB F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

TREVORH B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

BRETTDESMOND F. 
Évaluation :
1

The location was good. They where friendly and organized. Your head office did not have the truck I wanted so it made for a long day. Uhaul corporate does not care about service. You over book and do not have the trucks available. People have no choice but to deal with it but it is not right. I know you really do not care about this communication or making sure you serve customers. You got my money and that is all that matters. If you where a reputable company you would follow up. Here is my info that I know you will not use. John 705-220-7005

John K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Eva N. 
Évaluation :
2

Le client n'a pas laissé de commentaire.

SEUNGHO B. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

David R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Andrew P. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

STEPHENANTHONY C. 
Évaluation :
5

Friendly and professional service representatives

JOEL S. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Charles D. 
Évaluation :
5

Quick, efficient service when picking up vehicle. Also quick return procedure.

Henry H. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

PATRICK J R. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

WENDY M. 
Évaluation :
5

Great service. Thankyou

GORDONEARLE L. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

D ROSS M. 
Évaluation :
5

Everything was Ok.

LISAMADELEINENAT R. 
Évaluation :
3

I am being charged for gas when I filled the tank right across the street from the drop off location. I have been using UHAUL for years and I am extremely disappointed right now. Should this situation be resolved then it would restore my faith, but if not, this will be the last time I use your services.

Denyce W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

BRUCE S. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

DONALDFREEMAN S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Lori M. 
Évaluation :
3

I wish I had the option of leaving unit at another location rather than having to return it to the pickup location.

Ken F. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

J-Blair S. 
Évaluation :
1

The agent listed the rental in my husband's name, even though I had made the reservation and was standing in front of him to pick up the trailer. When I asked him to correct it, he asked me for my name. Ridiculous. Sexual discrimination is a crime in Canada!!!

TIMOTHYP M. 
Évaluation :
5

Good service. Thanks

IGOR G. 
Évaluation :
5

Young man working at the store is great with customers and at what he does, very helpful will use and recommend you guys always. Thanks as always

JUSTINTHOMAS K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Paul S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Justin W. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

ALEXANDER K. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

ABHAYARUNBHAI N. 
Évaluation :
5

All went smoothly and truck was clean. Prices were as promised.

TERRYW S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Daryl T. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

Brandon L. 
Évaluation :
4

Nothing!

NANCY E P. 
Évaluation :
1

Go out of business. You're terrible and borderline criminal!

CHRISTOPHERS M. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

D SCOTT M. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

ADAM O. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

AFSHIN P. 
Évaluation :
5

Professional, polite and personable . Thank you for your assistance🙂

DARRYLJ M. 
Évaluation :
4

Le client n'a pas laissé de commentaire.

Hugh K. 
Évaluation :
5

Fastest and easiest uhaul rental ever

Lori W. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

Danielle T. 
Évaluation :
3

Le client n'a pas laissé de commentaire.

CHRISTOPHER W. 
Évaluation :
5

Amazing customer service very friendly and went extra mile thank you guys much appreciate god bless

OSMANA K. 
Évaluation :
2

Please ensure the online booking system and mobile pick-up actually work to minimize pick up time.

MERRITT C. 
Évaluation :
4

I dropped off outside biz hours

IGORG A. 
Évaluation :
1

My charges are not correct! Please kindly contact me or i will try and contact uhaul later. Not sure why i got charged twice!

JAWID D. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

RUDY L. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

jo S. 
Évaluation :
5

Le client n'a pas laissé de commentaire.

JASON P. 
Évaluation :
3

This location like to charge cleaning fee if you leave a can of pop or a empty bag the truck smell like smoke they did not wipe down the truck and they charged me 25 dollars for clean charge for what

Jason W. 
Évaluation :
5

Staff person was super friendly and welcoming. Drop off went great.

COLLIN J S. 
Évaluation :
5

Mit at receptive was very nice and responsive. Merci.

Sylvain P. 
Évaluation :
2

I drove only 14 km and on the bill it stated 89 cents per km yet I was charged over 20 $for mileage. Gas tank was less than I was told on initial bill. Very poor service. Dishonest.

Chris L. 
Non les évaluations ont été soumises pour cet établissement.

Services supplémentaires à cet emplacement

  • Icône de camion de déménagement
    Camions de déménagement

    Nous avons la plus grande sélection de camions neufs!

  • Icône de remorque
    Remorques et remorquage

    Nos remorques fermées et ouvertes sont offertes à partir de 14,95 $!

  • Icône de fournitures de déménagement
    Accessoires de déménagement

    Nous vendons des centaines de produits qui facilitent les déménagements!

Retour
Haut de la page